The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,002 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

Write Your review

Tell us how The Great American Homestore made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Great American Homestore 5 star review on 9th November 2023

101

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I needed a lift chair urgently for my 92 old mother. The Great American Homestore was very fast and helpful . THANK You Leigh for your help., Hal.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Hal, and thank you for your review! We're thrilled to hear that we were fast and helpful when you urgently needed a lift chair for your 92 year old mother. And we're also pleased to hear that Leigh was so helpful! We hope your mother is enjoying her new lift chair, and we would love to help you both again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Lena was very friendly and professional. We are happy with our purchase.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you for your review! We're very happy to hear how friendly and professional Lena was. And we're delighted to hear you are happy with your purchase! We hope you continue to enjoy it, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Great time shopping”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you for your 5-star review! We're very happy to hear that you had a great time shopping with us. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“We received excellent customer service and love our new furniture”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Rosanne, and thank you for your 5-star review! We're delighted to hear that you received excellent customer service, and that you love your new furniture! We appreciate you ,and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Fast friendly service!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Netha, and thank you for your review! We're very happy that we provided 5-star fast, friendly service when you shopped with us. As a local business, we appreciate your feedback, and we hope you are enjoying your purchase! We would love to help you again in the future. Please come by and visit with us again soon.

Posted 2 years ago

“Aweeeeesome! From the sales experience to the delivery and setup.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Ethel, and thank you for your review. We're thrilled to hear how awesome everything was when you shopped with us, all the way from your sales experience to the delivery and setup. We hope you are greatly enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Great furniture great salesman”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, James, and thank you for your review! We're very happy to hear that you had a great salesman, and found great furniture when you shopped with us. We appreciate you, and we hope you are enjoying your new furniture. We'd love to help you again. Please stop by and visit with us again soon!

Posted 2 years ago

“Shelia was very sweet & helpful for us! The staff was easy to work with.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Ronnie, and thank you for your 5-star review! We're delighted to hear how sweet and helpful Sheila was, and that our staff was easy to work with. We hope you are enjoying your purchase, and we're looking forward to helping you again in the future. Please come by and visit with us again soon!

Posted 2 years ago

“Mr. Everett is fantastic!! He's helped me every time I've come in the store and always has the information I need!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us again, Camille, and thank you for your review! We're very happy to hear how fantastic Everett is! And we're delighted to hear that he's helped you every time you've come in the store, and that he always has the information you need. We hope you are enjoying your purchase, and we look forward to helping you again. Please stop by and visit with us again soon!

Posted 2 years ago

“Very good experience this was our third time buying from great American home store. Love the quality of your furniture, built to last unlike other stores. Will be back again in the future.”

Helpful Report

Posted 2 years ago

Thank you for returning to shop with us again, Stephen, and thank you for your review! We're very happy to hear that we've earned your repeat business, especially since we're a local business. We're also thrilled to hear how much you love the quality of our furniture, that is built to last. We hope you are enjoying your new furniture, and we are looking forward to helping you again. Please stop by and visit with us again soon!

Posted 2 years ago

“Amber was amazing! She was nice, knowledgeable , and it was clear that she cared about us as clients instead of just making a sale. The furniture is lovely and was delivered promptly. I can’t say enough good things about it.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us. Tiffany, and thank you for your review! We're delighted to hear how amazing Amber was, and that she was nice and knowledgeable. We're thrilled to hear how clear it was that she cared about you as clients, instead of just making a sale! Customer service that is second to none has been our top priority ever since we began, and we're very happy to hear that Amber exemplified that when you shopped with us. We're also very happy to hear how promptly your lovely new furniture was delivered, and that you can't say enough good things about it! We hope you continue to greatly enjoy your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Did amazing job on helping me find a dining room table”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Brittney, and thank you for your review! We're thrilled to hear we did an amazing job helping you find a dining room table. We hope you are enjoying your new table, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Great service”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Maurice, and thank you for your review! We're happy to hear that you found great service when you shopped with us. We hope you are enjoying your purchase, and we would love to help you again! Please stop by and visit with us again soon.

Posted 2 years ago

“Excellent service there grime beginning to end. Had a very good shopping experience. Great selection to choose from in sectional sofas.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Beverly, and thank you for your review! We're thrilled to hear that you had excellent service from beginning to end, and that you had a very good shopping experience with us! We're also happy to hear that you found a great selection to choose from in sectional sofas when you shopped with us. We hope you are enjoying your new furniture, and we'd love to help you again. Please stop by and visit with us again soon!

Posted 2 years ago

“My wife is the one that had purchase furniture there before that's why we were there and she purchase something else, I just happen to see something for stans , but I did like the service from the people Eddie he was a great help”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, George, and thank you for your review! We're thrilled to hear that your wife has shopped with us before, and returned to shop with us again. As a local business, that's wonderful to hear! We're also very happy to hear how happy you were with our service, and that Eddie did a great job and was a great help when you came in. We hope you are enjoying your purchase, and we would love to help you and your wife again. Please stop by and visit with us again soon!

Posted 2 years ago

“I know why they are called Great American Homestore, because Great customer service and Great delivery team, and to top it off “Great Prices””

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Kenneth, and thank you for your review! We're thrilled to hear how well we live up to the "Great" in our name! We're thrilled to hear that you found great customer service, great prices, and a great delivery team when you shopped with us. And as a local business, we tremendously appreciate your 5-star review! We hope you are enjoying your purchase, and we would love to help you again in the future. Please come by and visit with us again soon!

Posted 2 years ago

“I am a huge fan of GAHS. Every experience I have had has been a great one and this was no exception. John and Brian at the Memphis store and James at the Southaven store are all customer service experts and make me, the customer, feel as if my purchase is important to them and to GAHS. I have shopped several stores and cannot find that level of customer service nor the great quality and value anywhere else.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us again, Melinda, and thank you for your review! We're thrilled to hear what a big fan you are of GAHS! As a local business, your feedback is very important to us, and we're very happy to hear that every experience you have had with us has been a great one, and that this one was no exception. We're also delighted to hear that John, Brian, and James are all customer service experts that make you feel that your purchase is important to them and to GAHS. We greatly appreciate that you choose to do business with us. Your satisfaction is our top priority, and we are beyond pleased that our team made sure that you feel that way, too. We're also happy to hear that you always find great quality and value when shopping with us. We hope you are greatly enjoying your purchase, and we are looking forward to helping you again! Please stop by and visit with us again soon.

Posted 2 years ago

“Excellent customer service from Mr. Zedrick”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you for your review! We're delighted to hear what excellent customer service you had with Zedrick. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Their prices are reasonable and have good quality furniture. We had a wonderful experience and the service rep who assisted us was very knowledgeable and extremely helpful. We will definitely go back!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Ralph, and thank you for your review! We're thrilled to hear you had such a wonderful experience shopping with us that you'll be returning to shop with us again! Especially since we're a local business, we greatly appreciate that. We're also delighted to hear that the sales rep who assisted you was very knowledgeable and extremely helpful. We're looking forward to helping you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“The Great American has the best selection of sofas!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you for your review! We're very happy to hear that you found the best selection of sofas when you shopped with us! We hope you are enjoying your purchase, and we would love to help you again in the future. Please come by and visit with us again soon!

Posted 2 years ago

The Great American Homestore is rated 4.6 based on 2,002 reviews