The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,002 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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The Great American Homestore 5 star review on 9th November 2023

101

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved the experience at the GREAT American Home Store! All sales people were so very helpful and knowledgeable. No pressure and even said after we had purchased the furniture and hadn't picked it up yet that we could change our mind and be refunded! Thought that was so thoughtful and not stressful! We of course did pick our items up and am 100 percent satisfied! Thank you!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Roger, and thank you for your review! We're thrilled to hear how much you loved your experience shopping with us. We're glad to hear that our salespeople were helpful and knowledgeable, that you were helped with no pressure, and that you were reminded after purchase you could change your mind and be refunded. We're very happy to hear that you did pick up your items and are 100% satisfied! That's exactly what we aim for, and we're delighted to hear that we met our goals of providing an excellent shopping experience and furniture you're very happy with. We hope you continue to enjoy your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Denise Tansil. What a personality. Incredible service and fix my problem of needing to fill a space in my home. I can see why people recommend seeing her. Thank you Denise for your help!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, David, and thank you for your review. We're very happy to hear that Denise provided incredible service, helped you fix your problem of needing to fill a space in your home, and that you can see why people recommend seeing her. As a local business, we greatly appreciate your feedback, and we hope you are enjoying your purchase! We'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 2 years ago

“Everything was great an I love my furniture, we will shop there again soon, thank you..”

The Great American Homestore 5 star review on 11th April 2023

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Nathaniel, and thank you for your review! We're thrilled to hear that everything was great when you shopped with us, and that you love your new furniture. We hope you continue to enjoy your new furniture, and we're looking forward to your next visit and helping you again. Please come by and visit with us again soon.

Posted 2 years ago

“Paul Gallagher and Joe Chamoun provided us with a great, personable experience!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Kane, and thank you for your review. We're very happy to hear what a great, personable experience Paul and Joe provided when you shopped with us! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon.

Posted 2 years ago

“My husband and I and our 11-year-old son went into the Great American store outlet on Summer avenue in Memphis The sales associate was very knowledgeable and very respectful. My husband and I decided to purchase the bed for our 11-year-old son he is very happy with his new bed and we're very grateful for the experience that we had at the Great American store outlet in Memphis”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Robin, and thank you for your review. We're very happy to hear how knowledgeable and respectful our Summer Ave. sales associate was when your family shopped with us. As a local business, that is wonderful to hear! We're thrilled to hear how happy your son is with his new bed, and that you are grateful for the experience you had while shopping at our Memphis outlet. We greatly appreciate that you shopped with us, and we would love to help you again in the future. Please stop in and visit with us again soon.

Posted 2 years ago

“The customer service was excellent”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Angela, and thank you for your review. We're delighted to hear that you had excellent customer service when you shopped with us! As a local business, it's one of our most important goals to provide a service experience second to none. We appreciate you, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Very good service.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you for your review. We're very happy to hear that you found very good service when you shopped with us. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 2 years ago

“Treated with much respect while shopping at The GAH.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you for your review. We're very happy to hear how much respect you were treated with when you shopped with us. As a local business, this is great feedback for us, and we appreciate that you chose to do business with us. We appreciate you, and we would love to help you again in the future. Please stop by and visit with us again soon.

Posted 2 years ago

“Love your store. Much better than others”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Tracy, and thank you for your review! We're delighted to hear how you love our store, and that it's much better than others. Especially since we're a local business, these compliments are wonderful to hear! We appreciate you, and we hope you are enjoying your purchase. We'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Outstanding customer service and support. Everyone from the sales department, administrators and repair and support department were pleasant, professional and welcoming!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you for your review. We're thrilled to hear that you had outstanding customer service and support when you shopped with us! We're also delighted to hear that everyone from sales, administrators, repair and support were all pleasant, professional, and welcoming! As a local business, your feedback is very important to us, and we couldn't be more pleased to hear this. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Our salesperson was very polite and not to mention my delivery was on time. The young men who delivered the furniture called me a head of time and really showed up on time as stated. They were very polite also.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Maria, and thank you for your 5-star review! We're thrilled to hear your salesman was very polite, and that your delivery was on time. We're also pleased to hear that the young men who delivered your furniture were very polite, called you ahead of time, and really showed up on time as they stated. This is wonderful to hear! We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 2 years ago

“No comment”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Earnest, and thank you for your 5-star review! We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit us again soon.

Posted 2 years ago

“The employees in the store are always courteous ,patient and so helpful. They delivery team has been some of the best customer service I’ve experienced in years.”

Helpful Report

Posted 2 years ago

Thank you for coming back to shop with us again, Angela, and thank you for your review! We're very pleased to hear that our employees are always courteous, patient, and helpful. We're also thrilled to hear that our delivery team provided some of the best customer service you've had in years, too. Especially as a local business, we're grateful that we've earned repeat business and this wonderful review from you. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“GA always have the best furniture, I can’t see me buying anywhere else love them.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us again, Christy, and thank you for your review! We're delighted to hear that you can't see yourself buying furniture anywhere else, that you love us, and always find the best furniture here! Especially as a local business, we're very grateful for such wonderful feedback! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Very polite and nice people, very helpful and respectful!!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Antavio, and thank you for your 5-star review! We're delighted to hear you found very polite, nice, helpful, and respectful people when you shopped with us! As a local business, we greatly appreciate your feedback. We hope you are enjoying your purchase, and we would love to help you again. Please stop by and visit with us again soon!

Posted 2 years ago

“Great customer service.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, William, and thank you for your 5-star review! We're very happy to hear that you found great customer service when you shopped with us. That's one of our primary goals, and we're delighted we were able to meet that goal during your visit! We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“The store is full of amazing household products that met my eye But I only came for one item which was mattresses . The sales person Danny was wonderful in explaining the product and making sure it was whT I really needed.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Debbie, and thank you for your review! We're delighted to hear that amazing household products met your eye when you stopped by, and that Danny was wonderful about explaining our mattress to you and helped you make sure to choose the one you really needed. We hope you are sleeping wonderfully on your new mattress, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Danny and staff did a great job helping us find the perfect dining room set. The delivery team was also polite and efficient. Thank you!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you for your review! We're delighted to hear that Danny and our staff did a great job helping you find the perfect dining set, and that our delivery team was also polite and efficient. We hope you are enjoying your new dining set, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“great”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Daniel, and than you for your review! We're very happy to hear that everything was great when you shopped with us. We hope you are enjoying your purchase, and we would love to help you again. Please stop by and visit with us again soon!

Posted 2 years ago

“good customer service on all aspects .... good solid furniture”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you for your review! We're very happy to hear that you found good solid furniture and good customer service in all aspects when you shopped with us. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop in and visit with us again soon.

Posted 2 years ago

The Great American Homestore is rated 4.6 based on 2,002 reviews