The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,002 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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The Great American Homestore 5 star review on 9th November 2023

101

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Plenty of merchandise to choose from and Salesmen Everette Walker was welcoming and helpful with recent purchase.”

Helpful Report

Posted 3 years ago

Thanks for shopping with us, Kimberly, and thank you for your review! We're happy Everette was welcoming and helpful, and that you find a wide selection to choose from. We look forward to helping you again. Please stop in and visit us again soon!

Posted 3 years ago

“Always enjoy shopping at your store. Our salesman was great. Not pushy at all. Very knowledgeable.”

The Great American Homestore 5 star review on 20th October 2021

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Posted 3 years ago

Thank you for being a valued customer, William, and thank you for your review! We're very happy to hear that you always enjoy visiting our store. We look forward to helping you again. Please stop by and visit us again soon!

Posted 3 years ago

“My experience was very enjoyable, the service was very friendly and good. Makes you feel good about where you shop and people take time out to make sure you get the quality attention you deserve.”

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Posted 3 years ago

Thank you for shopping with us, Cecil, and thank you for your feedback! We're very pleased that you found your visit enjoyable, and that you got the attention and great customer service that you deserve. We look forward to being able to help you again in the future. Please stop in and visit us again soon!

Posted 3 years ago

“I had a great experience in shopping for my couch and the sales associate named Vella was wonderful. The delivery went well as well! On time and handled the delivery with care. I enjoyed it and will recommend to friends. Thank you!”

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Posted 3 years ago

Thank you for shopping with us, Mimi, and thank you so much for both the review and the recommendation! We're very pleased that you had a great shopping experience with Vella, and that your delivery was on time and handled with care. We look forward to being able to help you again. Please stop by and visit us again soon.

Posted 3 years ago

“Great deal. Great service and delivery”

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Posted 3 years ago

Thank you for shopping with us, Manbir. And thank you for your review! We're very happy that you were provided with a great service and delivery experience. We look forward to being able to help you again in the future. Please stop by and visit us again soon.

Posted 3 years ago

“I had a great experience with them and will definitely use them again in the future.”

The Great American Homestore 5 star review on 19th October 2021

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Posted 3 years ago

Thanks for shopping with us, Aleyua, and thank you for sharing about your experience! We would love to help you again in the future. Please stop in and visit us again soon!

Posted 3 years ago

“Enjoyed my visit, new purchase abd will be back in fbe future for additional pieces, thank you for offering Made in America items.”

Helpful Report

Posted 3 years ago

Thanks for shopping with us, Karla, and thank you for your feedback! We're happy that you enjoyed your visit, and we look forward to helping you again. Please stop by and visit us again soon!

Posted 3 years ago

“It was the greatest experience EVER! I’m so thankful for how understanding your company was with my closing dates changing so much. I relocated from another state and was dealing with the woes of new construction. I appreciate you all being so understanding of my situation . The salesman was great, the ladies in billing and scheduling and the delivery guys were so courteous and respectful of my new home. Wondering job”

Helpful Report

Posted 3 years ago

Andrea, thank you so much for shopping with us and sharing your experience! it was a pleasure being able to help you, and we are so happy that our team was able to help you through this stressful time. We're pleased that everyone from sales, to billing, to delivery was so helpful and courteous. We look forward to being able to help again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Great customer service & furniture selections!”

Helpful Report

Posted 3 years ago

Thanks for shopping with us, Ericka, and thank you for your feedback! We're very happy that we were able to give you a wide selection of furniture to choose from, along with great customer service. We look forward to helping you again. Please stop by and visit us again soon!

Posted 3 years ago

“Excellent service and professional”

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(ST1) - Posted 3 years ago

Thank you for shopping with us, Eric, and thank you for the 5 Star review! We're more than happy that you found excellent and professional customer service during your visit. We look forward to being able to help you again. Please stop by and visit us again soon.

Posted 3 years ago

“In this time of the pandemic, things are not perfect for anyone. I have to say, I loved my salesgirl, Denise. She spoke me with me and updated me letting me know what was going on, good or bad. Bless her heart. I was given the time to really shop the floor the day I came in. I came back a second time and was given the time I needed to really look and decide. Great American could not deliver my furniture within a week or so but they did everything they could to make me happy. You just cannot ask for more. I feel like I bought a great deal of value and cannot tell you how much I love my furniture. It has definitely been worth the wait. Thank you all for working so hard to make my dreams come true!”

Helpful Report

Posted 3 years ago

Thank you for being a valued customer, Karen. And thank you for your feedback! We are very happy to hear how much you loved Denise, that you were kept up to date on your order, and that you love your furniture. We're so happy the whole experience and the quality you were able to purchase made it worth the wait! We would love to help you again in the future. Please stop by and visit us again soon.

Posted 3 years ago

“Great Customer Services”

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Posted 3 years ago

Thank you for shopping with us, and thank you for your review! We're very happy to hear that you had a great customer service experience. Please stop by and visit us again soon!

Posted 3 years ago

“The furniture is amazing and the sales person Donna Chapman is awesome and amazing at the same time!!! Go see her”

Helpful Report

(ST1) - Posted 3 years ago

Thank you so much for shopping with us, and thank you for your review! We're happy to hear that Donna is amazing and that you had a great shopping experience. We look forward to helping you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“My shopping day with you guys was awesome,every question or anything I didn't understand was broken down and explained to me..I would recommend this store to everyone.”

Helpful Report

Posted 3 years ago

Thank you for being a valued customer, and thank you for your feedback! We are very happy to hear that you had an awesome shopping experience and that our team was able to answer any questions you had. We look forward to helping you again in the future!

Posted 3 years ago

“...×wwwwwwwwww”

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Posted 3 years ago

Thank you for shopping with us, and thank you for your 5 Star review! We look forward to being able to help you in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Molly Kiestler in Customer Service did an excellent job in helping me replace a piece of furniture after it had been delivered. She researched my previous purchase to find the piece that I wanted. She was very helpful, kind and courteous!”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, and thank you for your review! We are so happy to hear that Molly did an excellent job of researching your previous purchase, and helping you find exactly what you wanted. We're also happy to hear how courteous and kind she was when helping you! We look forward to helping you again in the future. Please visit us again soon!

Posted 3 years ago

“Gail is the best.”

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Posted 3 years ago

Thank you for shopping with us, Mark, and thank you for your review! We are so happy to hear that Gail is the best! We look forward to helping you again in the future. Please visit us again soon!

Posted 3 years ago

“Excellent experience I love my couch and buffet table. The delivery drives were great and the furniture is beautiful.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Teramena. And thank you so much for your review! We are very happy to hear that you love your new furniture. We especially love to hear you had an excellent experience and that our delivery drivers were great! We look forward to being able to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Sale person friendly”

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(ST1) - Posted 3 years ago

Thank you for being a valued customer, and thank you for your review! We are very pleased to hear that your salesperson was very friendly, and that you had a 5 Star experience. We look forward to being able to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“We’ve made large furniture purchases here twice in the last 18 months. Excellent experiences all around!”

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(ST1) - Posted 3 years ago

Thank you for being a loyal customer, Brad, and thank you for your review! We are so happy to hear that you have had excellent experiences all around. We look forward to being able to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

The Great American Homestore is rated 4.6 based on 2,002 reviews