The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,002 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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The Great American Homestore 5 star review on 9th November 2023

101

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The store is always well organized and categories are easy to locate. Kudos!! to our salesman who was very knowledgeable and attentive. He showed tenacity and strong management skills for giving attention and advise to multiple customers.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, and thank you for your review of your experience! We are very happy to hear that your salesman was knowledgeable and attentive, and that you found our store well organized and easy to navigate. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“It was a fun experience where the saleman was very helpful and even funny at times. He keeps your mind away from not wanting to spend so much money.”

Helpful Report

Posted 3 years ago

Thank you for being a valued customer, Lillie. And thank you for your feedback! We're very glad to hear that your salesman was helpful and funny, and we are very happy that you enjoyed your visit. We would love to help you again in the future. Please stop by and visit us again!

Posted 3 years ago

“My wife and I love your furniture, especially the piece we just purchased, will see you soon for more....Thanks”

Helpful Report

Posted 3 years ago

Thank you for being a valued customer, Deven, and thank you for your review. We are so happy to hear that you love our furniture, and we would love to help you again in the future. We appreciate you! We're looking forward to your next visit.

Posted 3 years ago

“Great, and thanks”

Helpful Report

Posted 3 years ago

Thanks for shopping with us, Malcolm. And thank you for your review. We're very pleased to hear that you had a great furniture shopping experience. Please stop by and visit us again soon!

Posted 3 years ago

“Great experience. Our salesman Kevin was great and very helpful.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Quinto, and thank you for your feedback! We are so happy to hear that you had a great furniture shopping experience with Kevin. We would love to help you again in the future. Please stop in and visit again soon!

Posted 3 years ago

“Absolute love to buy my furniture here.! Great quality.!”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Roberta, and thank you for your review! We are very happy that you love to buy furniture with us, and that you are very pleased with the quality. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Leigh Dunlap was my rep, and she was excellent, helpful and made my first experience an excellent one”

Helpful Report

Posted 3 years ago

Thanks for shopping with us, Kimberly, and thank you for your 5-star review! We're so pleased that Leigh was helpful and provided you with an excellent furniture shopping experience. We look forward to helping you again. Please stop by and visit us again soon!

Posted 3 years ago

“Great service. Thank you Deborah.”

Helpful Report

Posted 3 years ago

Thank you for being a valued customer, Betty. And thank you for your review! We're so happy that Deborah provided a great furniture shopping experience for you. We would love to help you again in the future. Please stop by and visit us again soon.

Posted 3 years ago

“Thank you”

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Posted 3 years ago

Thank you for shopping with us, Luis, and thank you for your 5-star review! We appreciate you and would love to help you again in the future. Please stop by and visit us again soon.

Posted 3 years ago

“The saleslady was beyond helpful and knew the products in the store. We told her what what style we were looking for and she showed us exactly what I was looking for! The quality of the pieces we purchased was high and we were most pleased. We will do business there again!!”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, John, and thank you for your feedback about your furniture shopping experience. We are so happy to hear that your salesperson was very knowledgeable and beyond helpful, and that she was able to help you find exactly what you were looking for. We're also very glad that you are pleased with the quality pieces you purchased. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Great customer service, Bettye-Claire was awesome in helping us pick out an entire house full of new furniture, and Trey has been extremely helpful in the few items that needed to be replaced.”

Helpful Report

Posted 3 years ago

Thank you so much for letting us furnish your home, and thank you for sharing your feedback about your experience! We're so happy to hear that Bettye-Claire was awesome about helping you pick out everything you needed, and that Trey was so helpful about any replacements that were needed. We appreciate you being valued customers, and we look forward to being able to help you again in the future. Please stop in and visit us again soon!

Posted 3 years ago

“Great service. VET friendly. Nice items at fair prices. Most items are in the warehouse. I was able to take my items home the same day.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Richard, and thank you for your review! We are happy to hear that you had a great customer service experience during your visit, that you were happy with the prices and quality, and that you were able to take your items home the same day. We appreciate you, and we hope you stop by and visit us again soon!

Posted 3 years ago

“Super fun shopping here. Love our sectional!”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Geoshine. And thank you for sharing your review! We are so happy to hear that you had a fun shopping experience and that you love your new sectional. We look forward to helping you again in the future. Please visit us again soon!

Posted 3 years ago

“They were great.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Emily, and thank you for your review! We are happy to hear that you had a great experience shopping with us. We appreciate you, and we hope you visit us again soon!

Posted 3 years ago

“We visited the Great American Home Store Outlet (Summer Ave in Memphis, TN) on October 16, 2021. We were looking to purchase 2 recliners. The salesperson who helped us was Jeannie Johnson. She was wonderful; greeted us as we entered the store and showed us the many recliners and gave plenty of time to try them out and find the ones we wished to purchase. She quickly wrote up the invoice and took us to the cashier for payment. We opted to have the recliners delivered to our home. The delivery date was set for anytime the day of October 22, 2021. I received to calls confirming the delivery company. Around 11 the morning I received a call from the men who were delivering the chairs and they arrived within 20 min. They brought the chairs in and had them set up in about 10 min. Very efficient and courteous. The whole experience was wonderful.”

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Posted 3 years ago

Thank you so much for your review, Margaret, and for being a valued customer! We look forward to your next visit!

Posted 3 years ago

“I absolutely love my new couch from here! At no fault of there own, it did take a while for the couch to come in, but I was told that on the front end. They were very helpful and friendly during the buying process. I will be buying from here again!”

Helpful Report

Posted 3 years ago

Thank you so much for your review, Evie, and for being a loyal customer! We are happy to hear that our team was helpful and friendly throughout your shopping experience. We are looking forward to your next visit!

Posted 3 years ago

“I had the best experience with my visit definitely will be back.”

Helpful Report

Posted 3 years ago

Thank you so much for your review, Mary, and for being a valued customer! And thank you for sharing your feedback. We are very pleased to hear that you had the best experience. Please visit us again soon!

Posted 3 years ago

“I came in to your pepperchase location in need of a recliner for my fiancee who just had major open heart surgery Danny Alexander was amazing. He listened to my story and helped me find the perfect chair and at a very good price. I will definitely be back again.”

Helpful Report

Posted 3 years ago

Thank you so much for your review, Lee! And thank you for being a valued customer. We are very pleased to hear that Danny helped provide a wonderful shopping experience, and helped you find the perfect chair at a great price. We are looking forward to your next visit!

Posted 3 years ago

“I absolutely love my new sectional. It looks great in my living room.”

Helpful Report

Posted 3 years ago

Yolanda, thank you for shopping with us, and thank you for your review. We are so happy to hear that your new sectional looks great in your living room! Please visit us again soon!

Posted 3 years ago

“Several options in stock for sectionals. I was able to purchase and get it delivered within 1 week. No hassles. Will be shopping there again.”

Helpful Report

Posted 3 years ago

Thank you for your review, Taylor! And thank you so much for shopping with us. We are happy to hear that you were pleased with your experience of purchasing an in-stock sectional and having it delivered within a week with no hassles. Please come back and see us again soon!

Posted 3 years ago

The Great American Homestore is rated 4.6 based on 2,002 reviews