The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.73

4.7 Rating 21,364 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,364 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

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The Rug Seller Ltd 5 star review on 25th February 2025

701

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hello. I bought the anti-skid underlays in three sizes for my three rugs in the sitting room. One was the perfect size, and the other two I needed to cut to size - very easy to do. So happy with them. They are very anti-skid. Also, ordering and delivery was a breeze. Very impressed. When I need anymore floor coverings, I will definitely look at them first.”

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Posted 4 years ago

“Very good quality rug! So glad I purchased this item!”

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Posted 4 years ago

“The rug is perfect to finish off our new outside area and new furniture. Exact colour we wanted. Very quick delivery and 10% discount on first order. What’s not to love.”

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Posted 4 years ago

“Excellent. Swift service, very high quality rug.”

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Posted 4 years ago

“I was specifically looking for the Quilt Cover and pillowcase set I bought. It was out of stock on my ‘usual’ supplier’s website. Found it on yours and ordered. It was free delivery but was with me so quickly! Beautiful quality. Would use you again!”

The Rug Seller Ltd 5 star review on 14th May 2021

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Posted 4 years ago

“Prompt service. Good prices. Great rug.”

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Posted 4 years ago

“Excellent service . Large rug no longer slides/moves on laminated floor - results matched the claims .”

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Posted 4 years ago

“Great website, good communication and delivery. We love our new rug.”

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Posted 4 years ago

“I’m giving four stars for customer service in the hope my refund will be forth coming shortly.im afraid the quality of the rug wasn’t good with a bad finish on two corners, a real shame as the colour was just what I wanted.”

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Posted 4 years ago

“The rug I ordered arrived in good time, well packaged, and I’m really pleased with the product quality. It’s heavy weight and beautifully made with a non-slip backing that seems to work!”

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Posted 4 years ago

“Thank you pleased with rugs havnt put them down yet waiting for my new flooring to be done betty kitson”

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Posted 4 years ago

“Excellent site for rugs. Very much the colours as photographed . Good despatch and delivery.”

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Posted 4 years ago

“Very quick delivery. Lovely colourful rug and good quality.”

The Rug Seller Ltd 5 star review on 13th May 2021

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Posted 4 years ago

“Arrived within 2 days, lovely rug, just as it appeared online, good quality, no complaints at all, would use them again”

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Posted 4 years ago

“Prompt delivery-very pleased with product”

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Posted 4 years ago

“I liked the website and it was easy to navigate. The rug I chose arrived in good time and was well wrapped. The rug itself is lovely and reasonably priced. Overall a good experience.”

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Posted 4 years ago

“Excellent service and rug. The rug arrived on its due date and we love it!”

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Posted 4 years ago

“Ordered a rug and it arrived the next day!! Lovely quality, great price, really pleased with it and looks fab in my newly decorated dining room. Would definitely recommend.”

The Rug Seller Ltd 5 star review on 12th May 2021

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Posted 4 years ago

“Bought one which looked a bit small. No problem returning it for the bigger one. Very pleased.”

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Posted 4 years ago

“I had never heard of the Rug Seller before but it did not disappoint. I found a mat that was sold out in other places and got it ordered from here. Delivery was pretty quick and I'm quite happy with my product.”

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Posted 4 years ago

The Rug Seller Ltd is rated 4.7 based on 21,364 reviews