The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.73

4.7 Rating 21,364 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,364 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

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The Rug Seller Ltd 5 star review on 25th February 2025

701

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service; good rug, but is losing a lot of fluff!!”

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Posted 5 years ago

“I absolutely love my new rug, it is so thick and plush as described.”

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Posted 5 years ago

“Lovely rug, very soft. Fast delivery. Very happy.”

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Posted 5 years ago

“Beautiful rug , really good priced also as the quality is fabulous, thank you :)”

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Posted 5 years ago

“The delivery service was very good. Very pleased with the service.”

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Posted 5 years ago

“Our rug came very well packed. Absolutely love my rug very soft and looks lovely. Just what I wanted. Would recommend this rug.”

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Posted 5 years ago

“Nice rug better than expected fast delivery and well packaged 100 % recommended”

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Posted 5 years ago

“The non-slip matting sorted my problem. Very good.”

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Posted 5 years ago

“I ordered a rug online, great selection at reasonable prices. My rug arrived very swiftly, was well packaged and is excellent. Really happy, thanks for the great service.”

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Posted 5 years ago

“Brilliant service fantastic product thanks”

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Posted 5 years ago

“My rug looks beautiful, had lots of lovely comments too!”

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Posted 5 years ago

“Excellent service from start to finish and a lovely quality product. Thank you!”

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Posted 5 years ago

“Quick service and an excellent product. Thank you.”

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Posted 5 years ago

“I was looking for a rug fir my hall and came across this company online. I needed to ask a question and called a very helpful lady who answered my question and processed my order for me. The rug came exactly when I was expecting it and I got communications to advise me if when it was being delivered. The rug is gorgeous and definately great value for money. I will be recommending them and also ordering from them again. They were a great company to buy from”

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Posted 5 years ago

“Really pleased with the rug. So colourful. Delivery excellent.”

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Posted 5 years ago

“Purchased a hallway running size was too small. It was returned but I can't seem to reach the seller. When you call the mailbox is full and you simple cannot get anyone not even when you press another option for other departments. So not a good experience for me in this aspect.”

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Posted 5 years ago

“The mat is excellent and it was sent to me safely and without delay. Thank you. What I objected to though was all the sign up for emails that kept popping up. I did not want advertisement emails and thought I was very careful not to agree to them. To no avail - so they come. I hope soon that they will stop. My inbox is far too full with things I do want, adnd just because i have bought one rug does not mean i must have another. I do not want another and if or when i do i will know what to dobto find one i like.”

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Posted 5 years ago

“The rug we ordered was top draw. The rug was made to a very high standard which is reflected in product. The style of the rug looks amazing in the room for which I chose it and sits perfectly atop stripped back floor boards that were sanded and varnished. The product being hand made is very hard wearing and obviously designed to handle foot traffic with ease. The rug was professionally packaged.”

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Posted 5 years ago

“I absolutely love my new rug it’s more beautiful in person. The customer service was great too. Thank you”

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Posted 5 years ago

“Love my carpet,great service!”

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Posted 5 years ago

The Rug Seller Ltd is rated 4.7 based on 21,364 reviews