The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.72

4.7 Rating 21,365 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,365 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

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The Rug Seller Ltd 5 star review on 25th February 2025

701

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought the Vista rug in beige and it is perfect, good quality, exactly the right size at a good price and it arrived very quickly. I can't fault the product or the service.”

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Posted 6 years ago

“3rd puchace from the rug seller on line quality products and prompt delivery.”

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Posted 6 years ago

“Just what we ordered”

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Posted 6 years ago

“Good quality rug for the cost of it”

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Posted 6 years ago

“Excellent service and delivery.Perfect match form both my conservatory and kitchen.”

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Posted 6 years ago

“Excellent quality”

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Posted 6 years ago

“Loved the rugs especially as British made and high ethical standards. However very disappointed with the amount of plastic in the packaging and no mention of whether it was recyclable so assumed it wasnt. But even worse cable ties used to close each rug so three pieces of heavy plastic with only one use and then landfill.”

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Posted 6 years ago

“Excellent service. Ordered one day, delivered the next day. Quality of rug really good. Second time that I have used Rug seller and also recommended to family and friends. Keep up the good work.”

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Posted 6 years ago

“Very pleased with our purchase. Rug was very well packaged and was delivered exactly when promised. Would definitely recommend. Thank you.”

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Posted 6 years ago

“I bought the Modern Mad Men Griff Rug 8421 in Bronx Azurite and let me first say I’ve been eyeing this rug since last year and finally decided to get it and I’m so happy I did. It is soft and true to the picture on the website. It was delivered earlier than expected which was a bonus, I had no issues with this company, I’m pleased with my purchase from this company I would definitely buy from them again.”

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Posted 6 years ago

“Perfect experience”

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Posted 6 years ago

“Purchased a rug, within days it started to fray around the edges, contacted live chat and email service for refund upon return- ensuring to include photos of defects and order details. No response from live chat for over 2.5 hours so I then gave up, and automated response from email service. Very disappointed with product and customer service.”

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Posted 6 years ago

“Yes loverly rug and order straight forward but bits off my rug keep coming off my rug and i have to keep hoovering them up for the price £140 this should not happen”

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Posted 6 years ago

“My purchase arrived on time and I am very please with the feel and quality of this rug, very soft and fluffy.”

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Posted 6 years ago

“I bought Ultimate Ohelo-Floral Rug and it is horrible. It is supposed to be a wool rug which is very durable. But this has been shedding from the first day. Really unhappy”

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Posted 6 years ago

“Great service. Lovely quality.”

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Posted 6 years ago

“Excellent choice of rugs & lovely fast delivery. Fab quality too.”

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Posted 6 years ago

“Excellent Service and speedy delivery”

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Posted 6 years ago

“Lovely rug”

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Posted 6 years ago

“Looks great and fast delivery, however rug feels very light and moves around quite easily”

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Posted 6 years ago

The Rug Seller Ltd is rated 4.7 based on 21,365 reviews