The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.73

4.7 Rating 21,364 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,364 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

Write Your review

Tell us how The Rug Seller Ltd made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Rug Seller Ltd 5 star review on 25th February 2025

701

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service, the rug look great love it, just too much choice 😊 took ages to choose Thank you five star ⭐️”

The Rug Seller Ltd 5 star review on 18th July 2018

Helpful Report

Posted 7 years ago

“Received my order very promptly and paid a reasonable price. Very happy with my purchase and the service from The Rug Seller.”

Helpful Report

Posted 7 years ago

“Lovely fluffy rug. Slightly darker in shade than shown on the photo, but fitted in with the scheme very well.”

Helpful Report

Posted 7 years ago

“Great selection, great prices compared to other shops. Very fast delivery and useful instructions on how to look after the rug on delivery. Very impressed. Only small complaint: the course balance on some of the photos are a bit inaccurate. My rug was more pink-toned than I expected, rather than bright oranges.”

Helpful Report

Posted 7 years ago

“Very good service - delivery on time and well packaged and description matched the item.”

Helpful Report

Posted 7 years ago

“Great friendly service. Price matched a competitor with no quibbles. Rug arrived quickly and well packaged.”

Helpful Report

Posted 7 years ago

“Latest purchase is our second. The delivery time even with standard delivery is excellent. The rug is exactly like that shown on the web site, is excellent quality and good value for money. We will use this company again.”

Helpful Report

Posted 7 years ago

“This rug was delivered very quickly it is a very nice modern design and very reasonably priced,very pleased”

Helpful Report

Posted 7 years ago

“We are delighted with our purchase from the Rug seller. Excellent service and quick delivery would definitely recommend this seller.”

Helpful Report

Posted 7 years ago

“Rug recieved as agreed, well wrapped and in excellent condition. Only fault is the rug continues to shed a number of weeks after purchase but hopefully this will stop soon.”

Helpful Report

Posted 7 years ago

“Good communication. Quick delivery. Good service.”

Helpful Report

Posted 7 years ago

“Rug was exactly what we were expecting and looks lovely.”

Helpful Report

Posted 7 years ago

“When I had a problem ie. a return, they made it so easy. Extremely friendly service put a smile on my face”

Helpful Report

Posted 7 years ago

“Can't believe how quickly my order was dealt with, rug arrived the next day excellent service”

Helpful Report

Posted 7 years ago

“Lovely windsor rug, far excells photo online, good delivery”

Helpful Report

Posted 7 years ago

“VERY GOOD QUALITY AND A GOOD PRICE”

Helpful Report

Posted 7 years ago

“Lovely rug very nice quality”

Helpful Report

Posted 7 years ago

“Just has it said in the advert and the measurements where too and the Mrs is over the moon thanks”

Helpful Report

Posted 7 years ago

“Like the rug just what I was looking for”

Helpful Report

Posted 7 years ago

“Very pleased with rugs but concerned about the delivery provided by UPS. I got confirmation of next day delivery and knew that I wouldn't be in. I went on to their website and changed to an alternative date. They sent me an email confirmation of the change. However the next day I got an email saying delivery had taken place. There was a card through the door saying the parcel was behind the bins!! I'm not sure how this complies with the email I received from you saying that they would not deliver without a signature. So only six out of 10 because of delivery problems and 0 out of 10 for UPS!!”

Helpful Report

Posted 7 years ago

The Rug Seller Ltd is rated 4.7 based on 21,364 reviews