The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.73

4.7 Rating 21,364 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,364 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

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The Rug Seller Ltd 5 star review on 25th February 2025

701

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My daughter is delighted with her Christmas rug. It is beautiful .”

Helpful Report

Posted 6 years ago

“Rug was nice once it finally arrived. Was annoyed that the site took my money and didn’t say I would have to wait three weeks for my rug. I didn’t hear anything so after two weeks I had to ring them. Was told it would be in stock at their warehouse in a weeks time then it would be delivered. I asked that they inform me when it arrived and although they agreed they didn’t. Was chasing this company for information which wasn’t right. Got the rug in the end which is lovely but not impressed. I’d wished I’d ordered my rug elsewhere.”

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Posted 6 years ago

“Great customer service. Very on time but deliveries take quite a while.”

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Posted 6 years ago

“Excellent quality and extremely prompt delivery.”

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Posted 6 years ago

“Ordered two runners which arrived as promised. Very good product. Would recommend”

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Posted 6 years ago

“My rug was expertly packaged and in excellent condition when delivered. Delivery was to the door on the evening in good time. It’s progress was updated continuously and I’m thrilled with how it looks. The wool rug is a beautiful work and it’s colours vibrant. I would absolutely buy from the Rug Seller again.”

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Posted 6 years ago

“Good service. Well packaged. very good quality. Certainly satisfied with the 3 rugs we purchased. Thanks.”

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Posted 6 years ago

“Excellent rugs and excellent service. We have 4 now and will be ordering another one after Christmas. 😀”

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Posted 6 years ago

“It’s really nice and Shaggy!! I love it!”

The Rug Seller Ltd 4 star review on 23rd December 2019

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Posted 6 years ago

“Outstanding product & service. Fabulous quality rug delivered in super quick time. Highly recommend and will definitely be using again.”

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Posted 6 years ago

“Rug lovely exactly like on tin!”

The Rug Seller Ltd 4 star review on 22nd December 2019

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Posted 6 years ago

“My rug is lovely and good quality would recommend this company”

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Posted 6 years ago

“Love my rug it looks amazing and great service”

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Posted 6 years ago

“Excellent Company to buy from I am perfectly happy with the rug I purchased and Ashley who took my order was great to deal with, really helpful, knowledgable, and friendly making ordering easy and stress free, I would not hesitate to buy again from The Rug Seller.”

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Posted 6 years ago

“Second time we have used them. They have proved very helpful when phoned for information. Recommend their rugs.”

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Posted 6 years ago

“Perfect rug for my dining room which is used all the time. Competitive prices so go for it.”

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Posted 6 years ago

“Absolutely brilliant customer service. My rug was lost or stolen after it’d been delivered to a safe place in my garden, by Hermes!! The rug seller was happy to send me a replacement after it was reported.”

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Posted 6 years ago

“Just what I neede. Very good price, delivery wasn't as fast as I expected, probably due to high volume of parcels during run up to Xmas.”

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Posted 6 years ago

“After a bit of messing about with the order, finally secured a runner. Excellent quality and colours - well made”

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Posted 6 years ago

“Beautiful tartan runner for my kitchen. Excellent quality at a great price. Will definitely use this company again. Many thanks. J Mcculloch.”

Helpful Report

Posted 6 years ago

The Rug Seller Ltd is rated 4.7 based on 21,364 reviews