The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.72

4.7 Rating 21,365 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,365 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

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The Rug Seller Ltd 5 star review on 25th February 2025

701

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a large Jute rug in black Friday sale it is lovely & conceals my labeador hair 😀 seriously so nice I bought the identical one a month later full price as both together makes the room look so cosy everyone comments on them”

The Rug Seller Ltd 5 star review on 5th January 2022

Helpful Report

Posted 4 years ago

“I haven't received the rug before Christmas as scheduled. Mostly to blame DHL for poor service but the Rug Seller could have intervened and sorted the issue. The product is really nice and competitively priced, however I would think twice before ordering from again.”

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Posted 4 years ago

“I am very happy with my rug and the excellent service the rug seller provided, the rug was high quality beyond my expectations I’m delighted with it. Just in time for Christmas too”

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Posted 4 years ago

“I’m very certified with my Rug, beautiful colour, extremely good, high quality, so soft and smooth, everybody love it, many thanks xx”

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Posted 4 years ago

“Efficient service and my Xmas present for my daughter got here in time after I had given up hope. My experience with other sellers of the same item was not good.”

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Posted 4 years ago

“Considering we didn’t order our rug until the weekend before Christmas, The Rug Seller was on the ball and our rug arrived within a couple of days! Brilliant service. The rug was well packed and delivered when it was supposed to be delivered. We are really pleased with the rug; it’s of good quality, the colours are true to the website and the pattern well defined. It’s good value for the price and we are really pleased with it. Well done The Rug Seller.”

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Posted 4 years ago

“This rug has surprised me. At first it seemed so thin and flimsy but after walking around on it for a while not only was it absolutely stunning it is such good quality. I can leave a chair on it for a while sit on it...take it off and the imprint doesn't stay it bounces back to its original shape. I will never buy a rug from anywhere else the quality is incredible. Thanks so much after years of buying numerous rugs and being disappointed I am so happy to find the rug seller. One of a kind pieces that are fantastic quality!!”

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Posted 4 years ago

“Painless, prompt and exactly as advertised. Well done!”

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Posted 4 years ago

“Fantastic rug, delivered quickly”

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Posted 4 years ago

“Very competitively priced Amazingly speedy delivery”

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Posted 4 years ago

“Lovely rug(s,) decent vfm, speedy service. 👍🏻”

The Rug Seller Ltd 5 star review on 30th December 2021

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Posted 4 years ago

“Excellent value quality rug at a good price. Delivery excellent well informed so can definitely recommend this company.”

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Posted 4 years ago

“My Rug arrived on time & I love it.”

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Posted 4 years ago

“Exactly what I had hoped for. Thick and soft. Perfect!”

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Posted 4 years ago

“Very good, prompt service.”

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Posted 4 years ago

“I have purchased three rugs so far. One is on back order. I am delighted with the two that have arrived.”

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Posted 4 years ago

“Very good quality rugs, well made and feel luxurious underfoot. This is the first time I've bought rugs online and will use this company again.”

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Posted 4 years ago

“The whole process was as easy as 1,2, 3 and we received our rug within a couple of days., which we love. What a great service. We will be using them again”

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Posted 4 years ago

“Lovely Runner well made and stylish, with a deep pile. I couldn’t be happier. It looks just right in my hallway.”

The Rug Seller Ltd 5 star review on 29th December 2021

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Posted 4 years ago

“Really pleased with my rug. Excellent quality for the price and very quick delivery. Would definitely use again.”

Helpful Report

Posted 4 years ago

The Rug Seller Ltd is rated 4.7 based on 21,365 reviews