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The Rug Seller Ltd Reviews

4.7 Rating 21,364 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

Company Reviews

Product Reviews

4.7

Based on 21,364 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

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The Rug Seller Ltd 5 star review on 25th February 2025

The Rug Seller Ltd 5 star review on 23rd February 2025

The Rug Seller Ltd 5 star review on 18th February 2025

MISS M MITCHELL

The Rug Seller Ltd 5 star review on 13th February 2025

LINDA SCORTHORNE

The Rug Seller Ltd 5 star review on 10th February 2025

The Rug Seller Ltd 5 star review on 8th February 2025

The Rug Seller Ltd 5 star review on 1st February 2025

701

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery. Great product.”

Helpful Report

(Manchester) - Posted 1 year ago

“The anti slip rug on carpet underlay is brilliant”

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(Manchester) - Posted 1 year ago

“Lovely quality item fast delivery”

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(Manchester) - Posted 1 year ago

“Easy to order and fast delivery. Nice rug to match the one we already have.”

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(Manchester) - Posted 1 year ago

“Lovely colour and good quality.”

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(Manchester) - Posted 1 year ago

“Fantastic service and quick delivery ., I would use them again .Very competitive price and good quality product .I ordered on line and took delivery within a week , very pleased q”

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(Manchester) - Posted 1 year ago

“Ordered some wallpaper from here. It arrived quickly and looks great. It was very reasonably priced in comparison to other websites selling the same paper.”

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(Manchester) - Posted 1 year ago

“Lovely product and fast delivery , can't fault this company A1+”

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(Manchester) - Posted 1 year ago

“Refreshed my bedroom”

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(Manchester) - Posted 1 year ago

“Great service from order process to delivery very efficient. Rug packed extremely well Absolutely love the rug excellent quality and colours”

Helpful Report

(Manchester) - Posted 1 year ago

“I was looking for a wool rug to go under my desk/office chair, but wasn't sure exactly what design I wanted. I couldn't believe it when I came across this rug that seemed to be exactly the same colour/shade as my wall, but wasn't sure the image on screen showed the true colour. There was a great range of sizes, and seeing as they had exactly the size I wanted, I thought I'd risk it, seeing as the price was so good, and as I could use it in another room if it wasn't a good match. I was thrilled that it was exactly the same shade as my wall.”

The Rug Seller Ltd 5 star review on 3rd September 2024

Helpful Report

(Manchester) - Posted 1 year ago

“Ordered a rug after few days rug arrived correct size but wrong colours pattern. I rang rug seller who said I would have to wrap rug back up and they would organise a collection which happened a few days later (Another day waiting in ) Would only arrange for correct rug to be delivered once they had received returned rug😤. Second rug arrived days later not only wrong pattern colour but totally wrong size (Too big as well ) Rang rug seller could I send picture of rug delivered which I had to do on first rug to convince them it was incorrect rug. Again re wrap rug wait in for collection of incorrect rug 😤. A asked for order to be cancelled and a for a full refund. This only happened after they had received rug back. Refund back to card is taking considerably longer than original debit which was taken in one day. Will not use again . At time of writing have been advised for the third time that the refund has been issued and will take five days to reach my account ?”

Helpful Report

(Manchester) - Posted 1 year ago

“Always good value and style no problems with the rug seller”

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(Manchester) - Posted 1 year ago

“Good quality rug, good price.”

Helpful Report

(Manchester) - Posted 1 year ago

“I found this company quite by chance. They offered a great service at a great price and proved themselves to be absolutely fabulous. The delivery was brilliant and I would most definitely recommend. Well done and keep up the good work 😃”

Helpful Report

(Manchester) - Posted 1 year ago

“Shocking, ordered a rug with a stated deliver of 5 days. Emailed to chase on day 7, told it was being shipped from manufacturer. Still nothing after a further 5 days, so requested refund. Tod this would be 3-5 days! Still waiting. We be speaking to credit card company to request charge back.”

Helpful Report

(Manchester) - Posted 1 year ago

“Easy ordering and our rug arrived on time.”

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(Manchester) - Posted 1 year ago

“Amazing rug and service”

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(Manchester) - Posted 1 year ago

“Excellent service- rapid delivery. Quality product.”

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(Manchester) - Posted 1 year ago

“Excellent rugs.”

Helpful Report

(Manchester) - Posted 1 year ago

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The Rug Seller Ltd is rated 4.7 based on 21,364 reviews