The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.73

4.7 Rating 21,364 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,364 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

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The Rug Seller Ltd 5 star review on 25th February 2025

701

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly knowledgeable service speedy delivery”

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Posted 6 years ago

“Super fast delivery. Great price and lovely good quality rug.”

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Posted 6 years ago

“The rug was a much better quality than I expected for the price. Will be using them again now that I've found them. Well done”

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Posted 6 years ago

“Unfortunately, the beautiful rug did not suit my sitting room. I had difficulty myself in arranging a courier collection. James at The rug seller solved my problem and was extremely kind and helpful in the circumstances.... their customer service is astonishingly good.”

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Posted 6 years ago

“Great service. Subtle colouring. Fits with room and colour scheme perfectly. Quality excellent. Extremely happy with purchase.”

The Rug Seller Ltd 5 star review on 10th December 2019

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Posted 6 years ago

“This is the 4th time i have ordered rugs and always been very pleased. The service was second to none and when i emailed a question it was promptly answered. Very speedy delivery. Never been disappointed. I can highly recommend”

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Posted 6 years ago

“Excellent choice of rugs. Top quality rugs at a great price and fast delivery. All round first class service.”

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Posted 6 years ago

“I was thrilled with my rugs. Excellent quality and just what I was looking for. I found the staff very helpful and answered all of my questions ( using the onsite chat facility ). I would highly recommend this company.”

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Posted 6 years ago

“Safely packaged and delivery was prompt and efficient. Rug is so soft my dogs have made it their new bed! Great quality and great price”

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Posted 6 years ago

“Excellent prompt service and we are very happy with our new rug.”

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Posted 6 years ago

“Excellent product and service. This is the second rug i have had, and have been really pleased with both. So handy being able to wash in the washing machine, when have 3 dogs. Would definately buy again.”

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Posted 6 years ago

“Beautiful rug , good value for money . Delivered quickly with a minimum of fuss”

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Posted 6 years ago

“I simply love my new rug. Its lovely colours and pattern and only had to wait a few days for delivery.”

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Posted 6 years ago

“Excellent customer service and gorgeous rug received the day after I placed my order. Very impressed as the colours were just as illustrated and lovely quality too.”

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Posted 6 years ago

“Absolutely thrilled with my pink and grey rug completely transformed my conservatory. The ordering update on delivery service was amazing. Will certainly use The Rug Seller again!”

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Posted 6 years ago

“I needed to send my rug back nothing wrong with it, wasn't quite the right colour I rang the seller who made it very easy to return . Thank you”

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Posted 6 years ago

“easy to order, arrived after 7 days, exactly same colour as in photo quality seems good but like everything time will tell on that, overall very pleased with service and product.”

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Posted 6 years ago

“Good quality rug. I was sent an email by The Rug Sellar advising me of a very good discount. I wanted to order another one but when I put in the code on the email if would not accept it, no reason given so did not purchase.”

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Posted 6 years ago

“An excellent transaction from start to finish. Staff extremely helpful throughout - nothing was to much trouble.”

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Posted 6 years ago

“Very easy ordering. Rug was exactly what I wanted and had very good customer service.”

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Posted 6 years ago

The Rug Seller Ltd is rated 4.7 based on 21,364 reviews