The Watch Lab Holdings Ltd T/A The Watch Lab Reviews

Name: The Watch Lab Holdings Ltd T/A The Watch Lab
Address: The Watch Lab Holdings Ltd T/A The Watch Lab 15 Cable Court Pittman Way Fulwood, Preston
Rating: 4.36

4.4 Rating 994 Reviews

85 %

of reviewers recommend The Watch Lab Holdings Ltd T/A The Watch Lab

Company Reviews

Questions

Metrics

4.4

Based on 994 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

Visit Website

Phone:

01772 655003

Email:

info@thewatchlab.co.uk

Location:

The Watch Lab Holdings Ltd T/A The Watch Lab 15 Cable Court Pittman Way Fulwood
Preston
PR2 9YW

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The Watch Lab Holdings Ltd T/A The Watch Lab 1 star review on 14th September 2024

Theresa Everard

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Second time ive used the watch lab very professional my thomas sabo watch had a battery installed aand re sealed my armani watch had a battery installed and cleaned looked brand new both at the glasgow branch”

Helpful Report

(Colin Stuart) - Posted 10 years ago

Helpful Report

(Colin Stuart) - Posted 10 years ago

“I have taken several watches to the Watch lab at Lakeside for new batteries and have always received excellent service up until now. So I took my watch in for repair and was told that it would take between 4 to 6 weeks. After returning to the store to ask if my watch was ready for collection, after waiting patiently for 6 weeks I was told it wasn't ready yet and could I try again after a couple of days. My watch was finally returned after 8 weeks!! It's working perfectly now but I would think twice about returning if I wanted my watch returned promptly.”

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(Vilma Grenevecke) - Posted 10 years ago

“Watch looked great when returned. Took 3.5 months to repair. Would use them again karenx”

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(Jim Howard) - Posted 10 years ago

“despite it took a bit longer than expected I am happy with the service as the watch seems to be working well and if it keeps working in such condition for the next 2-3 years I would be very satisfied, my watch is am omega seamaster GMT and I took it because it started falling behind”

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(Sebastian Wade) - Posted 10 years ago

“Good quick service for my Gucci watch. Battery provided and tighten a screw. I was surprised how expensive this was. A very pleasant young man who appeared to know a lot about watches.”

Helpful Report

(Colin Stuart) - Posted 10 years ago

“Prompt service. New battery in my Tag Huer wrist watch.I previously had the bracelet repaired and have had no problems with it. Will use the Watch lab again”

Helpful Report

(Aarron Palmer) - Posted 10 years ago

“When I visited The Watch lab in London the first time I was told that my watch (Maurice Lacroix) would have to be send to Switzerland for cleaning and repairs (replacement of hands turning mechanism). I took a bit of time to think. Came back couple of months later. Initially I was met by young gentlemen who tried to persuade me that my watch needed only new batteries. He did not listen to me and I was going to leave. Then Mr. Taylor stepped in and everything changed. He was listening! He explained to me what kind of service Watch Lab was offering including liability insurance and replacement of lost watches (the same brand and the same model). He convinced me that leaving my watch with Watch Lab for 10 weeks was a right thing to do. I decided to go ahead and 10 weeks later I have my watch back in working order. Now I plan to bring my wife's Swiss watch for repairs. They are more expensive and very old. Hope this time the service will be good also. Thank you very much. Boris Afanasiev”

Helpful Report

(Brijesh Tailor) - Posted 10 years ago

The Watch Lab Holdings Ltd T/A The Watch Lab is rated 4.4 based on 994 reviews