“I ordered one item only. Payments are being taken from my account, for full set, which I never ordered. BEWARE. Don’t order online. Call and advise them one item required only, and ensure you cancel any future items in sets.”
“Sent poor quality coins. Did msg them on Facebook but they was not interested. Also commented on a post with photos of damaged coins and my comments got deleted 2 times. Then they bloked me from msg them or comments on there posts. Avoid. Stick to royal mint or pobjoy. Don't waste cash on these cowboys”
“Not happy with condition of coins when arrived. Told there not proof but there also not coins.
Id rather pay more and have the coins untouched and in capsules.
Not happy.”
“Ordered a single Winnie the pooh coin and when offered the chance to buy the whole set I said no just the single coin.
Today I found out they had set up a reoccurring payment and took my money anyways.”
“I ordered the Marvel Medal, but didn't want the rest of the set so I called and cancelled and the person on the phone was so rude! I couldn't believe the service!”
“I am disgusted that a company can take money out of an account that was not set up to pay from, having been charged £19 for 3 coins that have gone to the wrong address, so I am out £18 and No coins. Having spoken to the owner is not bothered the amount came out of palpal its my fault that the address is wrong. If they send the coins out and if you want to receive them then pay but no they
take the money first. I am not saying this is wrong but like now I am disabled and struggle as it is I have no coins and down £18 this has really upset me and caused a lot of stress as you can imagine when you have to watch what your spending, so just a big thank you to coin club for knowing how to treat there customers please share everyone has people need to know what kind of club they are getting in involved with and make there own decisions.”
