The Shade Reviews

Name: The Shade
Address: 23 Milton Parade Malvern VIC 3144, ,, Malvern
Rating: 4.54

4.5 Rating 2,423 Reviews

88 %

of reviewers recommend The Shade

Company Reviews

Metrics

Info

4.5

Based on 2,423 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours

About The Shade:

The Shade is Australia's leading home hair colour and hair care company. Our colour is Italian-made, and is free from Ammonia, PPD, Parabens, Phthalates and Gluten.

Visit Website

Email:

support@theshade.com.au

Location:

23 Milton Parade Malvern VIC 3144, ,
Malvern
3144

The Shade 5 star review on 13th October 2026

583

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product. Loved using it. Gentler on the scalp and hair than my previous haircolour brand.”

Helpful Report

“Coverage is fantastic. The help with colour choice and selection is spot on. Very fast contact. Can not believe that this colour works so well without the nasty chemical smell. Well worth it. Plus the subscription means I notice that the grays are coming through then bam colour arrives. Couldn’t be better.”

The Shade 5 star review on 29th July 2020

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“Love!!! Love!! Love!!! No heavy smell Great coverage for my greys (90%grey/white) My hair was soft and shiny straight away, it still is!”

The Shade 5 star review on 28th July 2020

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“So easy and such a good colour - definitely will use again.”

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“Just love it...and so does my hair 😍 Easy to use. The fact that you can choose 1- or 2 shades darker or lighter gave me the opportunity to try both. And the 1 shade darker is what I want. Thank you👌”

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“Loving The Shade! All you need to keep the colour up during ISO and beyond. Very happy with my colour selection and result. My shade: PAOLA - DARK CHESTNUT BLONDE”

The Shade 5 star review on 26th July 2020

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“Haven’t used my color yet, but love the quality of all the products received and find this is a much better Value than the supermarkets and SO MUCH CHEAPER THAN THE HAIR DRESSERS....”

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“I am very happy with the shade. Colour good andis very easy to apply. I’m looking forward to my next delivery Sue Sinn”

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“Super easy, great quality product, lovely colours and good support. Recommend”

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“Love all the clips, and extras that you get in the pack. The color is absolutely spot on, shiny, soft love it. Thank you so much for a wonderful product.”

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“This product is the very very best Omg amazing on market for colour dye. I wouldn’t ever use another product. My hair has never been this healthy the colour is perfect great grey coverage and for longer period of time. Never buy anything else but they shade girls. !!”

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“I bought the blonde wash and the light ash brown. Blonde wash is amazing! Only lightener I’ve ever used that didn’t turn my hair some shade of orange. I left 2 days before dying with the ash as recommended. Usually this means 2 days of hiding my obvious bleach fail from the public but my hair was just blonde! Now the light ash brown - FINALLY! I have found the colour I have been searching for for yeaarrrssssss!! Honestly so impressed and will definitely be using from now on.”

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“I love that it doesn't have that strong chemical smell of other hair colours and that it's so easy to use with the ingredients already proportioned.”

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“Best at home hair colour I have ever used.”

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“very happy with the products & colour family happy to see the greys have gone”

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“What a great kit, so easy to use! Smells good too! Covers the greys well.”

The Shade 5 star review on 19th July 2020

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“I m impressed with the results. I just love it”

The Shade 5 star review on 18th July 2020

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“I have just tried my first colour from you. Where do I start. The trial goodies was amazing it feels like good quality and made clean up so easy breezy. I loved that it came with a barrier oil. The shampoo and conditioner was amazing and also I loved how there was a little bit of shampoo and a lot of conditioner. I always have too much shampoo and not enough conditioner the ratios were perfect thankyou. It was so easy to follow the steps as well as some great pointers online I hardly noticed any smell. My hair didn't feel damaged and I lost 90% less hair than with any other dyes I have used. The online colourist consultant was amazing help and it's great to have someone there that you can ask how different colours or whatever your question maybe. I honestly was hesitant as any other remotely natural dyes I have used in the past haven't held up. I was planning on stopping the subscription but nope I have choosen my next colour and excited to see how that goes 😊. Palmero colour light copper blonde.”

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“The experience of colouring my hair was easy, fun and enjoyable as it is easy to apply and NO odour. Wash it off and voila: shiny, perfect colour!”

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“The quality of The Shade colours is amazing and my hair is always super shiny and soft after colouring. I also love the shampoo and conditioner 😍”

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The Shade is rated 4.5 based on 2,423 reviews