Login
Start Free Trial Are you a business?? Click Here
Are you a business?
Terms & Conditions
User Privacy Policy
Business User Privacy Policy
Data Protection
Data Request

The Shade Reviews

4.5 Rating 1,640 Reviews
87 %
of reviewers recommend The Shade
Company Reviews Metrics Info
4.5
Based on 1,640 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read The Shade Reviews

About The Shade:

The Shade is Australia's leading home hair colour and hair care company. Our colour is Italian-made, and is free from Ammonia, PPD, Parabens, Phthalates and Gluten.

Visit Website

Email:

support@theshade.com.au

Location:

23 Milton Parade Malvern VIC 3144, ,
Malvern
3144

The Shade 5 star review on 30th March 2024
Virginia T
The Shade 5 star review on 30th March 2024
Virginia T
The Shade 5 star review on 10th March 2024
Allison C
The Shade 5 star review on 3rd March 2024
Sarah T
The Shade 5 star review on 2nd March 2024
Audrey G
The Shade 5 star review on 22nd February 2024
Andrea M
The Shade 4 star review on 21st February 2024
Micaela D
423
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Ashley P
Verified Buyer
“Love everything about The Shade and have already recomemded several friends and work colegues. The actual Shade i ordered turned out perfect and I had comments about it straight away. No irritation or burning to my scalp either, can't recomend enough Xx”
Helpful Report
Sonja M
Verified Buyer
“I use the same Sorento colour all the time and the matching toner, it doesn't give me the same shade as it shows but I love the colour I get anyway. My hair always looks in good health after I use it so I'm happy with that. I use the Japanese oil once a fortnight as a mask and my hair stays healthy and shiny. I will always use the shade forever”
Helpful Report
Julie M
Verified Buyer
“Great product, everything us need + easy to follow colour instructions the colour is great”
Helpful Report
Donna F
Verified Buyer
“Very good grey hair coverage which I haven't had with the basic hair colouring products from the shops”
Helpful Report
Kim T
Verified Buyer
“I love the toner I purchased. Suits my hair colour perfectly and the oil made my hair so soft. Thanks to the team at The Shade :)”
Helpful Report
Ivy J
Verified Buyer
“So good no itchy scalp and good grey coverage.”
Helpful Report
Rebecca D
Verified Buyer
“I will never use anything else again! So impressed with the whole kit. From the packaging to the quality of the products, it almost made it fun to colour my greys! Blended perfectly and looks so natural. Love it!”
Helpful Report
Vickie R
Verified Buyer
“Love the way it makes my hair feel. My five year old granddaughter daughter said while I was putting the colour in that smells good, not strong smelling like supermarket ones.”
Helpful Report
Denise W
Verified Buyer
“Love this formula, I started with Darkest Ash brown lovely shade but a little too dark for me , I use Dark Ash brown and it’s perfect. I am so happy I have come across this , it’s easy to use and It’s Natural! So now I have taken up on there subscription and get an automated delivery . Well done The Shade 10/10 from me .”
Helpful Report
Carol J
Verified Buyer
“Very pleased with my colour and the way it has taken though I'll need the stronger developer on the roots that are completely grey. Nice and natural colour”
Helpful Report
Sarah W
Verified Buyer
“Very happy with the consultation and colour and buying the extra pack of accessories was worth it.”
Helpful Report
Ursula P
Verified Buyer
“I haven't yet use my colour yet”
Helpful Report
Leonie M
Verified Buyer
“I love this hair colour. It doesn't smell overpowering. It lasts well and has great shampoo and conditioner with it.”
The Shade 5 star review on 8th August 2023
Helpful Report
Kiran A
Verified Buyer
“Very lovely colour. Love that it's ammonia free. My hair feels and looks great 💯”
Helpful Report
Larissa C
Verified Buyer
“The shade hair colours last so much longer than box colours and feel so much nicer in your hair. The colour is nice and vibrant and so easy to apply. Once mixed the solution is nice and creamy with no horrible smell. Highly recommend”
Helpful Report
Claire N
Verified Buyer
“Great product, and easy to use”
Helpful Report
Laura V
Verified Buyer
“The colour is nice and it lasts a long time. It doesn't dry my hair and leaves it shiny.”
Helpful Report
Irene H
Verified Buyer
“I love this product. The key for why it worked for me is consultation online first so you know exactly the colour you are after from experts, the ease of application of product and most importantly the end result of a beautiful colour with your hair feeling and looking fantastic at the right price - I highly recommend The Shade, the end of Salon hair colour for me - Irene”
Helpful Report
Kim L
Verified Buyer
“Im loving my hair colour. It’s been 2 weeks after colouring and no greys or fading. I’m impressed and I will become a member. Very easy to follow. The shampoo and conditioner is awesome.”
The Shade 5 star review on 16th July 2023
Helpful Report
Tammy N
Verified Buyer
“Very happy with my purchase. Wasn't sure of the right colour but the customer service people worked with me to finally decide on a shade. Love the colour and also the extras that I purchased as a bundle to make application easy. Have had good comments on my color even from a hairdresser. Much cheaper than my regular salon application. Will definitely use this option in the future.”
Helpful Report
The Shade is rated 4.5 based on 1,640 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request