The Shade Reviews

Name: The Shade
Address: 23 Milton Parade Malvern VIC 3144, ,, Malvern
Rating: 4.54

4.5 Rating 2,248 Reviews

88 %

of reviewers recommend The Shade

Company Reviews

Metrics

Info

4.5

Based on 2,248 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

About The Shade:

The Shade is Australia's leading home hair colour and hair care company. Our colour is Italian-made, and is free from Ammonia, PPD, Parabens, Phthalates and Gluten.

Visit Website

Email:

support@theshade.com.au

Location:

23 Milton Parade Malvern VIC 3144, ,
Malvern
3144

The Shade 5 star review on 21st December 2025

576

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have been using The Shade colour for 5 months now and am extremely pleased with it. Easy to use and great service from the supplier.”

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“Love, love, love this product!! The results are amazing with no stingy eyes!!! My hair is shiny again!”

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“Easy to use and beautiful shiny results!”

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“I have red hair so have always found it hard to get the perfect at home colour, with the shade I have found my perfect colour and I don’t have to remember the brand and shade it is just sent to me exactly when I need it. It’s awesome!!”

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“Great product. Loved using it. Gentler on the scalp and hair than my previous haircolour brand.”

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“Coverage is fantastic. The help with colour choice and selection is spot on. Very fast contact. Can not believe that this colour works so well without the nasty chemical smell. Well worth it. Plus the subscription means I notice that the grays are coming through then bam colour arrives. Couldn’t be better.”

The Shade 5 star review on 29th July 2020

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“Love!!! Love!! Love!!! No heavy smell Great coverage for my greys (90%grey/white) My hair was soft and shiny straight away, it still is!”

The Shade 5 star review on 28th July 2020

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“So easy and such a good colour - definitely will use again.”

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“Just love it...and so does my hair 😍 Easy to use. The fact that you can choose 1- or 2 shades darker or lighter gave me the opportunity to try both. And the 1 shade darker is what I want. Thank you👌”

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“Loving The Shade! All you need to keep the colour up during ISO and beyond. Very happy with my colour selection and result. My shade: PAOLA - DARK CHESTNUT BLONDE”

The Shade 5 star review on 26th July 2020

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“Haven’t used my color yet, but love the quality of all the products received and find this is a much better Value than the supermarkets and SO MUCH CHEAPER THAN THE HAIR DRESSERS....”

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“I am very happy with the shade. Colour good andis very easy to apply. I’m looking forward to my next delivery Sue Sinn”

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“Super easy, great quality product, lovely colours and good support. Recommend”

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“Love all the clips, and extras that you get in the pack. The color is absolutely spot on, shiny, soft love it. Thank you so much for a wonderful product.”

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“This product is the very very best Omg amazing on market for colour dye. I wouldn’t ever use another product. My hair has never been this healthy the colour is perfect great grey coverage and for longer period of time. Never buy anything else but they shade girls. !!”

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“I bought the blonde wash and the light ash brown. Blonde wash is amazing! Only lightener I’ve ever used that didn’t turn my hair some shade of orange. I left 2 days before dying with the ash as recommended. Usually this means 2 days of hiding my obvious bleach fail from the public but my hair was just blonde! Now the light ash brown - FINALLY! I have found the colour I have been searching for for yeaarrrssssss!! Honestly so impressed and will definitely be using from now on.”

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“I love that it doesn't have that strong chemical smell of other hair colours and that it's so easy to use with the ingredients already proportioned.”

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“Best at home hair colour I have ever used.”

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“very happy with the products & colour family happy to see the greys have gone”

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“What a great kit, so easy to use! Smells good too! Covers the greys well.”

The Shade 5 star review on 19th July 2020

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The Shade is rated 4.5 based on 2,248 reviews