The Sound Parcel Reviews

Name: The Sound Parcel
Address: 669 North 13th Street, A101,, Easton
Rating: 4.95

5.0 Rating 1,502 Reviews

99 %

of reviewers recommend The Sound Parcel

5.0

Based on 1,502 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Sound Parcel:

Music Electronics & Gear Rental. Proudly offering the finest gear to discerning musicians throughout the USA, and beyond.

Visit Website

Phone:

484-291-4327

Email:

hello@thesoundparcel.co

Location:

669 North 13th Street, A101,
Easton
18042

The Sound Parcel 5 star review on 29th March 2023

Anonymous

Anonymous // 01/01/2019

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“Amazing customer service. Will shop here again.”

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“I recommend TSP without reservation! The product I ordered was damaged in shipping, and I actually made matters worse trying to fix it myself. I reached out to TSP, and they were nearly immediate in their communication and handled my issue completely! I will buy from them again. Thank you!!”

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“I had a very pleasant experience at the SP. Bought a great tremolo pedal after trying out a few. Looking forward to going back again. Great vibe all around.”

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“Quick shipping and great communication.”

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“excellent selller!”

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“Excellent customer service! They were fast at responding, friendly and super helpful! 10/10 recommend!”

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“Arrived a day earlier than expected. Excellent pedal, excellent service.”

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“The customer service is absolutely amazing. Anything that you want They are willing to put the customer 1st before their own. Thank you for taking the time to satisfy my musical needs”

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“Super friendly and easy to work with. Price-matched an item and had it shipped out quickly. Arrived exactly as described. Couldn't have been a better interaction.”

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“Haven't used yet but hey quickly shipped the item and received in a well packed parcel.”

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“I bought special edition cotton canbee beetronics pedal and it came with damage to the main knob and they gave me a 15 dollar discount or choice to return it and I decided to keep it since it still played well. They were quick to respond and always super helpful and friendly. Good experience.”

Helpful Report

Thank you for the contacting us regarding the knob discoloration. In this case, looks to be a result of the manufacturing process and some missed QC. As discussed we are glad to send a replacement knob, send a replacement pedal or issue a credit towards the b-stock knob condition. In this case you selected the b-stock credit option. Glad we came to an agreeable solution to resolve this matter! As always, any order concerns don't hesitate to reach out. All the best, The Sound Parcel

“Great online ordering experience with quick shipment!”

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“Fast shopping and product arrived perfectly.”

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“It was absolutely amazing the delivery didnt take long and love what i purchased thank yall so much”

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“Quick shipping, totally satisfied.”

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“The Sound Parcel has a diverse selection of effects pedals, many not found elsewhere. The service was excellent- my pedal was delivered within a week of ordering.”

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“Fantastic service, communication, and quick shipping. Will do business with again!”

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“Amazing selection and unbelievably fast shipping.”

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“Super fast shipping! Very smooth buying experience”

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“Great customer service. Extremely helpful for our needs. We will be visiting there business again.”

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The Sound Parcel is rated 5.0 based on 1,502 reviews