The Sound Parcel Reviews

5.0 Rating 1,500 Reviews
99 %
of reviewers recommend The Sound Parcel
Based on 1,500 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Sound Parcel Reviews

About The Sound Parcel:

Music Electronics & Gear Rental. Proudly offering the finest gear to discerning musicians throughout the USA, and beyond.

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669 North 13th Street, A101,

Very good buying experience. I changed my mind concerning the original order of the guitar I wanted and there was no problem with the switch. Dave was professional and courteous throughout the transactions. I would purchase from The Sound Parcel again (especially if there are good discounts).
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TSP quickly responded to my email explaining the product I bought was a gift. Then they shipped it out fast.
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Fast shipping and extremely easy to do business with. Would gladly buy from again!
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I love ordering pedals and gear from you all. Truly are my first choice.
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Great Service...very understanding of the musicians needs.
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Super knowledgeable and very helpful staff. The owner personally helped me with my purchase and let me test everything before purchasing (in the showroom). Based on my first transaction with the sound parcel I will be making the majority of my gear purchases with them.
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Dave and the whole team at The Sound Parcel are knowledgeable, enthusiastic & down to earth. They have a fantastic selection and their showroom is great too! Highly recommended!
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Great customer service, Thanks for letting me try stuff out.
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Only place i buy cables anymore. Theyre shipped and delivered in days its almost as if theyre my local shop. Top tier!!
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Best place to shop for pro quality gear in the Lehigh Valley.
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Fast shipping, excellent communication.
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I'd like to say Thank You to TSP for providing me with exceptional customer service. In particular to Dave, who responded to my email about having an item shipped next day Saturday delivery. He provided the details and assured me, even though it was getting late in the day, he would overnight the pedal no problem. I'd also like to Thank Erik who took my call and payment, and just like that the deal was done. TSP helped me out big time, and I'm very happy to have discovered them. They do what the other's don't or won't. Thanks again everyone, and we'll be doing some more business soon. Jeffrey G
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Fast and easy! Very satisfied!
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I almost paid more money for a used 1981 of the same colorway… found you guys and I couldn’t be happier with the selection and service. Also got a used Specular Tempus from you and I swear it was brand new. Y’all are great and I’ll be back for a Benson boost very soon. Cheers, Justin.
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First time buyer at TPS. My item was shipped promptly and packaged well. I will definitely be returning again soon.
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This was my second purchase from TSP. The first transaction was great. I made the purchase online on a Friday. Dave emailed me on Saturday, made arrangements to pick it up around noon the same day. The second and last order, was the total opposite. Purchased online on a Friday, no communication from TSP on the following day. I had to call the shop on Monday to inquire about the status of my order. I thought TSP had the same business practice for all their transactions, I was wrong. Going forward I’ll buy direct from the manufacturer from now on.
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Sorry to read of the frustration with this order. We strive for local pickups to be ready within 2 hours, during normal business hours. Showroom hours are Monday thru Friday 10-5pm, with weekends and evenings by appointment only. As this order was received end of day Friday, and we did not have staff onsite on Saturday for appointments, a pickup was not available this past weekend. Glad that you collected the order on the next business day, in this case Monday morning shortly after opening. For details on the showroom and local pickups please visit our showroom page: As always any questions or concerns don't hesitate to reach out to our customer support team, we're here to assist and make it right.
Shipped fast. Quality product 10/10 wil shop again
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I ordered a Dispatch Master which arrived quickly. Very happy!
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An excellent retail location with a killer selection and friendly staff.
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Fast accurate delivery of OP-Z line module. Just can’t get it to pair with app.
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The Sound Parcel is rated 5.0 based on 1,500 reviews