The Sound Parcel Reviews

Name: The Sound Parcel
Address: 669 North 13th Street, A101,, Easton
Rating: 4.95

5.0 Rating 1,616 Reviews

99 %

of reviewers recommend The Sound Parcel

5.0

Based on 1,616 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

484-291-4327

Email:

hello@thesoundparcel.co

Location:

669 North 13th Street, A101,
Easton
18042

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love at first sight! Thank you!”

The Sound Parcel 5 star review on 30th November 2020

Helpful Report

Posted 4 years ago

“Fantastic price and even better service with ultra-fast shipping. This was my first experience with the Sound Parcel and definitely will continue buying from them.”

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Posted 4 years ago

“Great product. Prompt shipping.”

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Posted 4 years ago

“Ordered two Bastl Kastles and one's box had some damage. Both boxes were in a main box. One Kastle is kind of damaged other is perfectly fine. Is strange because the damaged ones brown paper was all crinkled while the other ones paper is fresher looking. One is a present and of course they have sold out so replacements are not on the menu. Aside from this the Kastles don't come with ANY instructions as seen in any prior media. Just a little card thanking you for saving paper? You have to view a poorly formatted PDF. The little Kastles also, at one point came wrapped in much cooler paper. Was disappointed to see they just use cardboard paper now 🤷‍♂️”

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Posted 4 years ago

“Great music store! Communication was excellent. Received the product very quickly. Even though I returned the product, it was super easy and got my refund really quick. Dave is a great dude and I would definitely recommend them and would not hesitate to shop here again.”

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Posted 4 years ago

“Good product selection, quick delivery with good tracking info.”

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Posted 4 years ago

“Great people dedicated to your satisfaction.”

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Posted 4 years ago

“Really great business to shop at. The Lincoln/Gotham cables have instantly become my favorite. Plus the cool button, pick, stickers they include. Keep up the great work!”

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Posted 4 years ago

“Experience was exceptional. Pedals arrived on time, and in perfect condition. Selection of pedals offered for sale exceptional.”

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Posted 4 years ago

“Thank you for the fast delivery and item arriving in good condition.”

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Posted 4 years ago

“Great product(s), exceptional service. Will be back for business! Thank you.”

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Posted 4 years ago

“Great experience dealing with TSP!”

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Posted 4 years ago

“Great shopping experience! I really like the goldenrod Lincoln cables (they match my 3 Monkeys patch cables on my pedalboard).”

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Posted 4 years ago

“Shipped quickly, very happy.”

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Posted 4 years ago

“Transaction went perfectly - thank you!”

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Posted 4 years ago

“Very professional and quick shipment. My gear was packed well. And the first-time customer 10% is a nice to start for a new customer.”

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Posted 4 years ago

“I’m a new customer and am very impressed with both product and customer service!”

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Posted 4 years ago

“Not to good, Haven't got my order yet! 8 days now.”

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Posted 4 years ago

We do apologize for the delivery delays that USPS had with this order. Glad to see that the item was successfully delivered on November 2, 2020. Despite many of the US based carriers (USPS, UPS, and FedEx) lifting their service level guarantees, we take pride in continuing to fulfill all orders in a timely manner. As always don't hesitate to message or call with any questions. Thank you! Your Friends, The Sound Parcel

Posted 4 years ago

“Un producto de calidad!”

Helpful Report

Posted 4 years ago

“Had to settle for giving you guys a "5" because I couldn't give you a "6" (on a scale of 1 to 5 {:-) I was just looking for a few of the new RTM FOX C-90 cassettes, which are still pretty hard to find from a U.S. seller. I prefered not to order 'em all the way from RTM in France - and I didn't want a whole 10-pak. Other sellers charge more per tape for singles, but you guys were nice enough to offer individual tapes for.... 1/10 of the cost of the 10-pak. And your shipping was reasonable. And you shipped my little order the same day. And when it arrived, it was was nicely snugly packed. I am obviously not a big B2B customer, but you still gave me great service. Thank you!”

Helpful Report

Posted 4 years ago

The Sound Parcel is rated 5.0 based on 1,616 reviews