“Quick dispatch and delivery. Packaging was good. No free returns postage I returned two items that didn't suit and these were fully refunded quickly. No complaints, would use again.”
“Very pleased with the quality of the ties. Bought for my daughters wedding and we were able to get skinny and classic which was great as this had proved difficult in high street stores.
Returned my first order for an exchange as they were not quite the right colour. The second order arrived quickly once my return had been received.”
“I’ve had a real mixed bag with Ties R Us, though their customer service is second to none and they have always redeemed themselves. I actually think their main problem is using DPD as a delivery service.
We had a mix up with the hire company with our wedding ties and ordered very last minute our ties from Ties R Us. I paid the extra for next day delivery. I got regular updates to say my order was on its way. In the morning they should have been delivered, DPD text saying it was delayed until after the weekend. I got married that weekend.
I called Ties R Us and they jumped straight on it, paying to have them delivered on the Saturday for me. Fantastic. No complaints there and the colour and quality were perfect.
However, I then received another parcel the other day that wasn’t for me. Again, I contacted Ties R Us and they have jumped on it straight away explaining that DPD but the wrong label on the parcel and are now arranging to come and collect the package.
I would recommend Ties R Us, hence the 4 stars. They’re downside is their choice of courier.”
