“I never thought I'd come across a sake home delivery service! Definitely a very exciting business idea, and I am really glad I get to try out the lovely sakes you guys have. I love sake but have never really been able to sample different varieties so this is great and I will continue to order more sakes from here. Great job guys, keep it up!”
Thank you for your review and comment, Ipshita! We are delighted to hear that you enjoy our service and sake. Please come back to find more sake that you'd like!
“I am far from a sake connoisseur. I have been introduced to good sake from my favorite local sushi chef. While I have definitely decided that I like Sake...I can't tell you much more than that. :-)
This is why Tippsy has been so great for me. Not only do they send me a pack of 3 new sakes every month, but the bottles come with summaries and descriptions so I know what to look/taste for. They are helping me turn my enjoyment of sake into something a bit more normal than simply, "Ooooh...what a pretty bottle." I look forward to my shipment every month.”
Thank you for your review and comment, Jason! We are delighted to hear that you enjoy our monthly subscription. We are excited for you to further your sake journey with Tippsy!
“Shipping has been quick and Tippsy carries my favorite brand of Nigori. I love the fact that I can order Kurosawa Nigori through Tippsy because not many other online retailers carry it”
Thank you for your review and comment, David! We are proud to carry your favorite sake. As we aim to add more sake to our selection, please come back to enjoy more sake with Tippsy!
Hi Karl,
Thank you for taking the time to write a review. We are happy to hear you enjoyed your Sake!
As for the price we strive to offer our service at the lowest possible price. When you consider that many of the hand selected items in the monthly Sake Box tend to be rare and often times not even available in Japan let alone the United States along with our custom hand crafted detailed information and pairing suggestions not to mention shipping & handling we like to think it is a great deal.
That being said your opinion is important to us and we will continue to find ways to improve our service!
“Offerings are fine, but shipping is a nightmare. United Parcel sends me an email that the 2 bottles will arrive before 9pm. (Signature required). After waiting 10hrs i get another email that they delivery will be thurs before 9pm. I'm not waiting around another 10+ hrs. Email Tippsy to cancel which they say they'll do. I find a box outside my door Sat afternoon. Tippsy never bothered to follow up and with all the litigation today you might not what "Lil Johnny" getting his hands on alcohol.”
Hi Robert. Thank you for your comment and we sincerely apologize for the inconvenience you experienced with our delivery. Unfortunately, we could not cancel your shipping as your package was already out for delivery from your local UPS facility. We are very sorry and sad to hear that your local UPS was not able to arrange your delivery properly - we always ensure to require an adult signature for our delivery by following policy and regulation. Your comment and feedback are highly appreciated as we will reflect on it to improve our operation.
Thank you for your review, William! We are happy to hear that you enjoyed our service and sake selection. Please come back to find more sake that you'd like!
“I love the idea~ and the first 3 orders were perfect. Sadly, I cannot give a strong review as the customer service leaves something to be desired. I have also been waiting for nearly a month for an order I placed in mid-May.... and another recent order was suddenly "sold out" of an item that had been in stock back when I made the order. Then I was "reimbursed" only a fraction of the cost of the missing items. I want this company to succeed... but they need to fix some stuff!”
Hi Amelia, thank you for your comment. We sincerely apologize for the inconvenience you have experienced with our service. As we have sent you an email, our carrier changed its policy in your state and all the items we shipped were returned to our warehouse to be re-shipped with a different carrier. Due to this unexpected change, our shipping got delayed. We will do our best to improve our communication and operation.
Per your out-of-stock item, our customer support team has refunded you for the exact amount you have paid for this item after the applied discount (since you have used a discount code for this purchase). If you have any questions about this transaction, please feel free to contact us.
Again, we are truly sorry for the delay and inconvenience you have experienced.
