Titan Attachments Reviews

Name: Titan Attachments
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.39

4.4 Rating 26,674 Reviews

84 %

of reviewers recommend Titan Attachments

4.4

Based on 26,674 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

800-605-7595

Email:

info@palletforks.com

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Titan Attachments 5 star review on 13th May 2025

1248

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pallet fork plate, does not fit standard quick attach mount. Still waiting to hear from company, was told to wait for an email reply, instead they ask for a review instead. Poor customer service. Sad have other products from them, Will not purchase from company again.”

Helpful Report

Posted 1 year ago

“Hay Bale Spear arrived missing a pin. (maybe Titan should consider shipping the pins in the box with the spikes vs. attached to the hitch) I contacted Titan and informed them of the issue. I received an email from Joen stating: "I have checked with our warehouse and currently, the Pins are out of stock. It is still in the Production stage as we communicate and it would take 3-4 weeks to restock. What I would suggest in order to avoid waiting, you can purchase the Pins locally from a Hardware Store. Once you purchase it, give us a copy of the receipt and we will reimburse the cost of it. It's the quickest option we have now in order for you to use the attachment right away. Just bring the Pin that you have and let them check to make sure you are purchasing its exact partner. I will be waiting for your update and a photo of the receipt. Joen Titan Support" The Pin on this implement is very special and not easy to find. So, I looked online and found that this pin "Was" available at Titan. So, I ordered a pin from Titan. I sent Joen the receipt as requested. I have received some correspondence from Titan stating how they are busy and that they will look into the situation when they have time and look at reimbursing me when they get time. I am not very happy or satisfied with how this order has gone. I have been lied to and still not reimbursed as promised. There are other implements I am interested in purchasing but based on this experience I will look for alternative merchants to do business with. Randal Hicks”

Helpful Report

Posted 1 year ago

“I still have not received my refund chk!!”

Helpful Report

Posted 1 year ago

“Terrible customer service and no one to discuss the issues with. Name to call or number. Would like to order again but not on line.”

Helpful Report

Posted 1 year ago

“I purchased a scratch and dent low/ center buster from you all and all the hard ware was missing pin, bolts, nuts, washer’s everything to assemble. I have spent about 6000$ with you in the last 2 months so I called customer service asked if they could send me the hardware was basically told I should have been smart enough to read description “some hardware may be missing “ some not ever damn piece. So now once I buy hardware I will have more than regular price in it.”

Helpful Report

Posted 1 year ago

“Came in with a burying housing broke on one end. One shipping screw is not enough could not find phone number to report. Do have picture.”

Helpful Report

Posted 1 year ago

“very poor customer service had a problem with order and you people dont seem to care wrote like 5 emails and still nobody has got back to me with a solution also called a sat on hold for over a hour with no reply”

Helpful Report

Posted 1 year ago

“Does not fit any of my attachments: ballast box, spreader, or back blade.”

Helpful Report

Posted 1 year ago

“No instructions on the chipper. All attachments was left in middle of my driveway when delivered.”

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Posted 1 year ago

“Hey guys the item has not arrived yet. Got about 100 notifications that it was in route and then I got notified that it is back at your headquarters …..”

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Posted 1 year ago

“We had to search for our delivery. It was dropped in our parking lot. You fabricated a form, saying we approved "No signature required". This is false. You lost a customer.”

Helpful Report

Posted 1 year ago

“I ordered one item & was sent another item instead which does not work on my loader. Was told could send back with my cost to ship plus a 20 percent re- stocking cost. I was very careful to order the right product as I have ordered alot of items on line before.”

Helpful Report

Posted 1 year ago

“Piston came damaged and began to leak immediately”

Helpful Report

Posted 1 year ago

“I still, after 22 days, do not have all the pieces of the palletforks. FedEx is unresponsive, and the insurance I paid for refused to cover because FedEx kept updating the shipping. FedEx updated the tracking to say the item had moved from CA to TX, BUT when I called FedEx's phone number the agent said no, it was still in CA. One of the pieces was delivered to the wrong house, but luckily my wife saw it and had to drag the 100+ across the neighbor's driveway and our yard.”

Helpful Report

Posted 1 year ago

“had to modify to get it to work was told on phone i would get a call back in 24hr to discuss the problem never got the call”

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Posted 1 year ago

“They sent the wrong item and they know it just wanted to make a sale and no one will get back with me”

Helpful Report

Posted 1 year ago

“I never received half of my order and was billed for the whole thing. Very unhappy!”

Helpful Report

Posted 1 year ago

“I waited 7 weeks to get my order that was supposed to be here in a week”

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Posted 1 year ago

“Don't like your customer service at all.”

Helpful Report

Posted 1 year ago

“Still waiting on a delivery- ???? Not received it yet! Dy”

Helpful Report

Posted 1 year ago

Titan Attachments is rated 4.4 based on 26,674 reviews