Titan Attachments Reviews

Name: Titan Attachments
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.39

4.4 Rating 26,674 Reviews

84 %

of reviewers recommend Titan Attachments

4.4

Based on 26,674 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

800-605-7595

Email:

info@palletforks.com

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Titan Attachments 5 star review on 13th May 2025

1248

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought the hardscape grapple clay and all the fittings were loose and it sprayed hydro fluid everywhere. Made a complete mess on a concrete driveway I had to spend $300 to power wash. Call me 404-915-0699”

Helpful Report

Posted 1 year ago

“Still do not have item. This happens everytime I order from your company. You seem to get merchandise to Colorado in a reasonable time but the freight company you hand off to sucks with a capital “S”.”

Helpful Report

Posted 1 year ago

“Attachment is fine but customer service is horrible. Would not recommend buying from this company. They will act like they're going to help,then last minute pull the rug out from under you”

Helpful Report

Posted 1 year ago

“We have not received this order. It has been an email nightmare and we have no resolution as of this point. Please find this order and get it delivered.”

Helpful Report

Posted 1 year ago

“Please look at My order #11100390142 & request #'s 1888759 & 1915009 & tell Me why no-one seems to know what is happening with this order that You want Me to rate. Bill clsllc@hotmail,com”

Helpful Report

Posted 1 year ago

“Before ordering from Titan Attachments, be sure to read their refund policy, and consider ordering from someone else more concerned with customer satisfaction. Titan Attachments has shipped my rake, but FedEx has cancelled delivery twice. FedEx continues to schedule then cancel delivery without an explanation. I spoke with a Titans customer service rep who confirmed what I already knew. Both she and the FedEx rep tell me it will be delivered tomorrow. Of course, that's what I keep hearing, but FedEx has yet to make good on that promise. Meanwhile, I told the Titans rep that if they cannot deliver the package then I'd like to cancel the order and get a refund. To that, the rep informed me that there would be a 20% restocking fee. Their return policy also states that I'm responsible for return shipping, and that they recommend shipping insurance. The thing is, nowhere in their return policy does it discuss a refund for failure to deliver my package. I cannot meet their refund requirements if I never receive the package. The Titans rep did tell me that I can always file a claim with FedEx. However, it is FedEx policy that the shipper initiates a claim, not the recipient. Lastly, the Titan website mentions something about a delivery appointment, but neither Titan nor FedEx have contacted me regarding an appointment. However, I have received six text messages from FedEx and four e-mails from Titan confirming and or canceling delivery dates. So there’s the crux of the issue. I cannot get a refund on an item I did not receive because I cannot return what I don’t have. I also cannot file a claim because I’m not the shipper. The bottom line is Titan takes no responsibility for getting me my package, and they want to charge me even more if I cancel. Of course I cannot even get a partial refund until they receive and inspect the item that apparently FedEx still has in their possession. So, I wind up paying for an item I can’t get. Then, I’ll never get a refund because I can’t return what I don’t have. Finally, I can’t file a claim because I didn’t ship it. This whole thing stinks of a conspiracy between Titan and FedEx. I guess I can always contact my credit card company to dispute the charges. After all, FedEx and Titan can’t prove they delivered anything to me, and I’ve got the e-mails to prove they repeatedly canceled delivery.”

Helpful Report

Posted 1 year ago

“I got this email asking me to give a review now that my order has arrived! I can't give zero stars. My order has NOT arrived and there is literally zero communication from Titan. Very frustrating and my last dealings with them. Charles Jones”

Helpful Report

Posted 1 year ago

“You guys have the absolute worst salespeople that we have ever dealt with. They don't even care that they lost a $1,000 sale. If my guys acted like that to a customer, they'd be fired on the spot. I just asked for a bucket to be discounted to last month's price and he wouldn't budge at all. Lost a $1,000 sale over $100. Retired military, Fire Dept. and I have been re-selling your products.”

Helpful Report

Posted 1 year ago

“Lousy delivery service. Titan claims delivery is not part of their service. I didn’t buy from Federal Express, I bought from Titan. If they don’t complete the deal, then I won’t buy from them anymore.”

Helpful Report

Posted 1 year ago

“Finally received after months of being mislead.”

Helpful Report

Posted 1 year ago

“Received without any pins so can't use the product,I contacted support and they said they are out of them too,I don't have any pins available in my area to buy them myself so pretty much screwed with a paper weight. So aggravated that a company would do this.”

Helpful Report

Posted 1 year ago

“Ok overall quantity. Spear already bent either arrivedthat way or from moving some fairly light round bales. Assumed it was made in the USA by the price but china unfortunately. Also arrived pretty scratched up as it was not packaged in any way. It's a farm implement and will get scratched up by I didn't pay for a "used" piece of equipment.”

Helpful Report

Posted 1 year ago

“Why doesn't Titan provide accurate Specifications on the Tine Bucket order page? If the "working length" of the tines is 15% shorter than the specified length, that's critical information! Without it, it's a Bait and Switch!”

Helpful Report

Posted 1 year ago

“You have great products......However your shipping and packing is the worst !!!! I had to put thru a claim with Route and I am sure glad I paid for the real coverage on the delivery. Nothing was protected and my product was shipped and paint scratched and metal gouged......TRY actually protecting your products so they get to the customer in good order ????? Route was the best and took care of things ASAP....Done....I am not sure I will purchase from you again ?????”

Helpful Report

Posted 1 year ago

“Attachment did not fit my Global Euro at all. Paid $2500 + for something that does not fit. Hoses to long and went to adjust them by cutting off and a found they used metric hose and fittings could not get to work so had to replace hoses entirely. Spent $420 to modify to work. Not sure how this will wind up for one that works. No local dealer to go to and exchanging 900# may be issue. Out $420 for hose adapts if they fully refund value. I am very hopeful that they resolve this major issue or this will not be usable. Pray for me.”

Helpful Report

Posted 1 year ago

“Absolutely terrible customer service! I was looking to purchase a few more attachments before the end of 2023 but with the way they handled my lost shipment, I decided never to use them again and have told everyone I know not to use them. I FINALLY got my lost shipment but it was ridiculous how long I had to wait for them to process and approve a replacement. Never purchase anything from these people!”

Helpful Report

Posted 1 year ago

“Leave me alone. I didn't sign up for your non stop emails.”

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Posted 1 year ago

“The first time I put hydralic pressure on the unit one of the hoses blew off at the fitting. The cylinder locks up every time I fully open the jaws. Just another bit of Chinese junk.”

Helpful Report

Posted 1 year ago

“Still haven't received my order . Your company sucks .”

Helpful Report

Posted 1 year ago

“The skid steer attachment was manufactured wrong and wouldn’t attach properly to my skid steer. This costed me time and money on the job.”

Helpful Report

Posted 1 year ago

Titan Attachments is rated 4.4 based on 26,674 reviews