Titan Attachments Reviews

Name: Titan Attachments
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.39

4.4 Rating 26,833 Reviews

84 %

of reviewers recommend Titan Attachments

4.4

Based on 26,833 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

800-605-7595

Email:

info@palletforks.com

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Titan Attachments 5 star review on 13th May 2025

1248

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I payed extra for the shipping insurance because I know things happen. When only 2 of the 8 teeth and shanks showed up, I called and was on hold for close to an hour waiting for someone to address my issue. I was directed to contact Route to file a clam, after waiting almost 3 days for the follow up email to start the clam. I then went through the process, which seems a little fishy as they only refund through PayPal or Venmo. I received the email saying that the refund would be in my Venmo account in 24hr. Have waiting 48hrs, still nothing. I contacted Titan and they pushed it back to Route (whom you can’t call to talk to anyone) I still have not received my refund and this will most likely be my last purchase from Titan. Customer service is poor after the sale and good luck filing a clam.”

Helpful Report

Posted 1 year ago

“Still have not recieved the full order... so I can not use my attachment ...”

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Posted 1 year ago

“Hasn't been delivered yet”

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Posted 1 year ago

“Very poor. I received my bale spear and the main spear is loose and wont tighten up been dealing with customer support for a week and a half and have gotten nowhere other than a few emails answering the same questions over and over. I will not buy from titan again just off this experience”

Helpful Report

Posted 1 year ago

“Worst customer service ever. I bought a grapple attachment for my brand new 2024 John Deere 325G they assured me that it would fit. I received the unit and upon connecting everything and pre-workday inspection I noticed that the hydraulic hose coupling and the grapple make contact when opened. I have the proper hose retainers to keep the hoses out of the way. However, when you pick up anything heavy and try to open or tilt the attachment, it makes contact with the units hydraulic disconnects. It is not misuse it is a bad fitment. Within 20 minutes of using , it blew the hydraulic hose at the fitting to flange connection. There is no correcting this problem. It’s simply does not fit or work. Titan Attachments customer service basically told me sorry we are declining your claim for misuse. They’re trying to tell me that it’s my fault because I open the grapple Too far? Absolutely ludicrous. They offer no suggestions and are not willing to come up with a problem. I basically have a $3000 paperweight I cannot use and will have to try to sell to somebody else. Spend a little bit more money and buy American made products .”

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Posted 1 year ago

“I received a damaged frame and the settlement was $37.00. Not cool. Especially when I the get a notification for buying damaged equipment at $200 savings.”

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Posted 1 year ago

“Missing parts. Sent an email and have not heard back yet. Have purchased many Titan products before and usually good but not this time. Will update if they make things right.”

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Posted 1 year ago

“no owners manual. used one time for about 5 minutes gear box making noise.”

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Posted 1 year ago

“This is the most dishonest company I have ever dealt with. STAY AWAY FROM THEM. They are now in court with us for committing fraud. If you have a warranty claim they will simply lie and drag it on forever. I basically have a grapple that is useless due to poor manufacturing and they are willing to do nothing about it. I have caught them is multiple lies in emails. This is a poor quality product with no warranty support”

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Posted 1 year ago

“I haven't received this item even though it was stated it was delivered.”

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Posted 1 year ago

“Once again titan has disappointed, last time I ordered a scratch and dent plow no hard ware came to assemble it called was basically told get over it u bought scratch and dent. So this time I ordered an attachment that was not scratch and dent again no hard ware including the main top hook that makes the Attachment useless I didn’t bother to call as knew I would be told get over it again. So I’m left buying main top hook, bolts to assemble it bolts to assemble the plow as well thanks a lot Titan why don’t you get some customer service about you and send me all the parts I need to make the chunks of metal useful.”

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Posted 1 year ago

“The attachment does not fit my tractor.”

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Posted 1 year ago

“Delivery company never contacted me. They just showed up. then the tractor trailer got stuck in my driveway. Had to get local farmer with Tractor to pull him out. then he could not use his electric forklift because it wouldn’t fit underneath the pallet. The whole situation was very stressful.”

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Posted 1 year ago

“item arrived late and packagin was badly damaged. Item was damaged and scratched all over. Titan Attachments is now playing games and not addressing the problem. Very poor customer service.”

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Posted 1 year ago

“sent wrong item awaiting response from Titan on how to proceed”

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Posted 1 year ago

“It arrived badly damaged and not from shipping. Still waiting to hear back about it.”

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Posted 1 year ago

“I wanted to talk to someone about a few questions I had . I was on hold for over an hour and all they wanted to do was email back and forth. They still didn't clear my questions up !!!!!!!”

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Posted 1 year ago

“They sent the wrong thing, they aren't open on weekends, it takes what seems like forever to be on hold waiting to speak to a human, they don't respond to emails, and they don't get the emails that I sent in response to their emails.”

Helpful Report

Posted 1 year ago

“I recieve the order in a damaged box that had been taped but still was ripped open and missing bolts and nuts for the installation of the teeth. I sent multiple emails and photos but recieved no response. I will not be recommending Titan to anyone”

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Posted 1 year ago

“Still waiting”

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Posted 1 year ago

Titan Attachments is rated 4.4 based on 26,833 reviews