Hi! Thank you for your review! We’re glad to hear the coupler plate fit your skid loader, but we’re sorry to learn it arrived slightly warped. If you ever experience any functional issues or would like us to take a closer look, please feel free to reach out—we’re always here to help.
“Thanks to the salesmen who took my information of the pieces of skid steer and John Deere loader quick attach equipment pieces, the equipment pieces got delivered in great time.”
“I ordered a set of stacks and only got 1. They want another 160.00 for a second one. Then you want me to pay shipping and 20% restocking fee. I will put a nice post about how great you guys are with customers.
Thanks Rick”
Hi! Thank you for bringing this to our attention. We’re sorry to hear about your experience. We checked our system and were not able to find any prior contact from you regarding this issue. We’d really like the opportunity to assist you further and make this right. Please reach out to us directly so we can look into your order details and help resolve the situation as quickly as possible.
“Built is solidly as I’d hoped it was. Ordering for the first time online always seems a risk but ordering, delivery, and quality of the pallet forks and hay speers is fantastic.”
“I recently bought a new tractor, and the fellow that was buying my old tractor wanted the old set of Titan forks as part of the deal. Needless to say, my first attachment purchase was a new set of Titan forks. Love the improvements ya'll have made of the years.”
“The packaging within the large box did not hold the small parts such as nuts, washers and cotter pins. Many of these parts were loose in the box and lost”
Hi! Thank you for taking the time to share your feedback. We’re very sorry to hear that some of the smaller parts came loose during shipping — that’s certainly not the experience we want for our customers.
Please contact our Customer Service team so we can help make this right and send any missing parts you need. You can reach us at
https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=151263
We appreciate you bringing this to our attention and look forward to resolving it quickly for you.
“I was able to get the mower assembled but the instructions were not in the crate. I have used it for about an hour and it has performed great. I do need to adjust the height to the highest setting since I’m working in some extremely tall grass.”
“Broken snowplow on the third use. The worst part is that Titan wouldn't honor repairing it. I had to bring it to the welding contractor. I had to get the quote and then they said it wasn't detailed enough. They also wouldn't talk on the phone. they communicated by email only. In the end they paid for nothing! Terrible customer service.”
Hi. We’re sorry to hear about the trouble you experienced with your snowplow and the frustration this caused. Upon reviewing your case, our records show that our warranty team had been in touch with you in July 2024 and advised you to proceed with the repair and send us the quote for review. Unfortunately, we did not receive a response at that time. When you reached out again in January, the warranty period had already expired.
We understand how disappointing this situation must have been, and we truly regret that we couldn’t resolve it under warranty. Your feedback is important to us, and we’ll continue to look for ways to improve our communication and support process.
“Great service and easy shipping. One piece of bent metal on the attachment when received which was a little disappointing but will not affect performance.”
“So far so good. Quick delivery and easy set up after getting the instructions off of the internet. We have just used it for a week but my boys were happy to clean the horse pen bc they got to spread manure with the 4wheeler.”
“We use this on our 15 acre property regularly. The attachment is heavy and solid as a rock. I see this lasting for years of hard work. Happy with the purchase.”
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