Name: Titan Attachments
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.39

“I fasten the rake to the bucket and it kept coming loose sliding around on the bucket and if I had turned it upside down it would have fallen off there are two dense in my bucket now where I tightened it down using a wrench or a hammer would not recommend this product”

Helpful Report

Posted 2 years ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanattachments.com if you require additional assistance.

Posted 2 years ago

“Salesperson Jeremy was not totally honest with me when I ordered my grapple. Said it would fit my John Deere 1025R but the fittings were too big 1/2 inch instead of 3/8 and now I have to spend $2700 on an additional hydraulic system to handle the grapple. He should have made me aware of the additional things I needed and the size of the fitting.”

Helpful Report

Posted 2 years ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. If you’re not satisfied with your purchase, we offer a refund for up to 30 days after your order has been delivered, provided it is unused, in the original packaging, and in new condition. Here's the link to our return policy for your reference, https://www.palletforks.com/return-policy.html. Please email us at info@titanattachments.com if you require further assistance.

Posted 2 years ago

“Box was damaged and hitch was scratched up !had to re drill for roll pins because of poor work man ship .”

Helpful Report

Posted 2 years ago

Hello, please accept our sincere apologies if the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. If there are any severe damages to the item that affect its functionality, feel free to reach out. You may contact us at info@titanattachments.com if you require additional assistance.

Posted 2 years ago

“Just received package. After a long series of delays. Have had chance to inspect item. The packing is destroyed. Thanks LOUIE”

Helpful Report

Posted 2 years ago

Hello, please accept our sincere apologies if your order was delayed. Unfortunately, we have no control over these delays, although our carriers try their best to keep track of information up to date. Your feedback will undoubtedly be used to enhance our shipping process so that our partner courier can deliver our products on schedule. We're delighted you received your order, and if you have any concerns, please email us at info@titanbrands.com.

Posted 2 years ago

“All the parts came separate and late. They have not emailed me back yet as I am missing many parts for my backhoe attachment to make it work. I need multiple expensive pins. I will change my review once I hear back and actually have the pins in hand. I should not have to go through this much hassle purchasing something online! Not to mention the bad scratches all over it. I let that slide as I'll put some on I'm sure working with it. Smh”

Helpful Report

Posted 2 years ago

Hello, please accept our sincere apologies if parts of your order are missing. Your feedback will certainly be used to enhance our shipping procedure, ensuring that our warehouse team properly inspects the items prior to delivery to guarantee that they are complete. I checked your account and found that you had already spoken with one of our product specialists who assisted you with your concern. You can contact us at info@titanbrands.com if you require additional assistance.

Posted 2 years ago

“Clearly mfg’d overseas. Excessive powder coating, poor craftsmanship (angles and structure inconsistent. Had to use a dead hammer and small sledge to get the quick attach to fit and lock onto both my Kubota skid and tractor. I feel over time as coating wears down and some of the steel molds to fit. It will be useful. I would say you get what you pay for. Cheap $ means cheap construction.”

Helpful Report

Posted 2 years ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. If you’re not satisfied with your purchase, we offer a refund for up to 30 days after your order has been delivered, provided it is unused, in the original packaging, and in new condition. Here's the link to our return policy for your reference, https://www.palletforks.com/return-policy.html. Please email us at info@titanattachments.com if you require further assistance.

Posted 2 years ago

“Over priced for what I could have bought it for and could have saved over $218.00 if I would have checked a little more first.”

Helpful Report

Posted 2 years ago

Hello, thank you for your feedback. Prices are affected by many things, such as increases in tariffs, shipping costs, & product costs. Our company’s vision remains to provide quality products at affordable prices to consumers. Please email us at info@titanattachments.com if you require further assistance.

Posted 2 years ago

“latches will not release all the way.”

Helpful Report

Posted 2 years ago

Hello, please accept our sincere apologies if the latches will not release all the way. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanattachments.com if you require additional assistance.

Posted 2 years ago

“Parts were delivered very quickly. Unfortunately, they were not made correctly and will not attach to my tractor. Customer service is being very slow to correct this situation.”

Helpful Report

Posted 2 years ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. I checked your account and found that you had already spoken with one of our product specialists who assisted you with your concern and informed you that unfortunately, the 2013 John Deere 1025r is not included in the list of loaders that are compatible with the Pallet Fork Attachment, 42" Fork Blade. You can contact us at info@titanattachments.com if you require additional assistance.

Posted 2 years ago

“Have not received my total order have not heard anything about it”

Helpful Report

Posted 2 years ago

Hello, please accept our sincere apologies if your order was delayed. Unfortunately, we have no control over these delays, although our carriers try their best to keep track of up-to-date information. Your feedback will undoubtedly be used to enhance our shipping process so that our partner courier can deliver our products on schedule. I checked your order, and the frame was shipped on March 28, 2023. Please allow 5-7 business days for the frame to be delivered to your doorsteps. If you have any concerns, please email us at info@titanbrands.com.

Posted 2 years ago

“My grapple came quickly but it didn’t fit my tractor. The pins for the quick connect John Deere or over a quarter of an inch maybe even 3/8 of an inch too wide so I had to get the grinder out and grind the side of the pins off and now just barely fits. Then I went to hook up the hydraulics my tractor has two female couplers and the grapple came with one male and one female coupler so I spent three hours going around town to find another male coupler that would fit it. I still haven’t had a chance to use it but it does open and close. But the Cupler I bought has a hydraulic leak so I tightened it down and I still haven’t had a chance to see if it is sealed up not leaking.”

Helpful Report

Posted 2 years ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanattachments.com if you require additional assistance.

Posted 2 years ago

“It didn't come when it was supposed to - during shipping they took a turn to a state in the opposite direction and then finally got back on course to our state. Our address is in Wisconsin and it first went to North Carolina. When we finally got here it was difficult to slide on tractor bucket because of arch in teeth due to manufacturing defect.”

Helpful Report

Posted 2 years ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanattachments.com if you require additional assistance.

Posted 2 years ago

“This skid steer hitch front loader attachment adapter come to me all scratched up and I paid new price for it I have bought several pieces from titan attachments and a bunch of it was scratch and dent which I was expecting it to be scratched up a little but I bought this for the new price and I guess I expected it to be perfect but I was disappointed with the condition it was in but it functioned great used it and love it but it should have been sold as Scratch and dent if you look me up I have 11 pieces of titan attachments and they all have served me well but I have a bad taste in my mouth on this one and one more this one not being sold as Scratch and dent and just my luck I just looked and there is one on the sight Scratch and dent for 23% off and the only other thing is when I purchased my 60 hp post hole digger it was supposed to be free delivery/shipping and I was charged $75 when the sight had free shipping on all attachments that was not right I should have been paying attention but I didn't but I put trust in titan equipment brand but it was kind of snuck in there at the end hope to hear back from you on this like I said love the brand everything works well just don't like being played with when I plan to buy several more pieces in the future if this issue is handled correctly thanks”

Helpful Report

Posted 2 years ago

Hello, please accept our sincere apologies if the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. Also, we still offer free shipping, but due to increased costs, additional charges apply to Titan Attachments products because of size, weight, or special handling that is required to make sure your order reaches you safely. Please email us at info@titanattachments.com if you require further assistance.

Posted 2 years ago

“The material is heavy that’s good, until I realized the thumb does not fold up, it has to be taken off when not in use. A little more tuna at the drawing board & this would have been a great foldable thumb,”

Helpful Report

Posted 2 years ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. I checked your account and found that you had already spoken with one of our product specialists who assisted you with your concern. You can contact us at info@titanattachments.com if you require additional assistance.

Posted 2 years ago

“The manner in which the attachment was packaged for shipping was poor. It arrived with the bubble wrap and cardboard shredded. Item had chips on the paint with rust areas everywhere.”

Helpful Report

Posted 2 years ago

Hello, please accept our sincere apologies if the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigours of transit. I checked your account and found that you had already spoken with one of our product specialists who assisted you with your concern. Please reach us at info@titanattachments.com if you require further assistance.

Posted 2 years ago

“Did not receive a operating manual with the stump grinder.”

Helpful Report

Posted 2 years ago

Thank you for sharing your feedback. We apologize for the inconvenience this has caused you. In order to reduce our footprint, we store all of our manuals digitally. Our web team is working hard to get these listings updated with the correct links and we appreciate your patience as they diligently make their way through. The manual for the Stump Grinder is at https://3642276.app.netsuite.com//core/media/media.nl?id=23215886&c=3642276&h=5-p6XlCwB6cKC0a8gAs8e69aPHeazmOF0mHBo3GbfKhMkA8e&_xt=.pdf. We appreciate your feedback and if you need assistance in the future, feel free to contact us at info@titanattachments.com.

Posted 2 years ago

“Order was placed on back order and the date was extended 2 times till finally no date could be given when i would recieve my order but i was billed in full from time of purchase called to cancel the order and still waiting on titan to send return labels for parts of the order that was sent so i can get my refund”

Helpful Report

Posted 2 years ago

Thank you for sharing your feedback. We apologize for the inconvenience this has caused you. We haven't heard back from you from our last email on the 13th of March. Please do not hesitate to reach out to us via info@titanattachments.com, for any issues you may still have. We hope to be able to serve you again!

Posted 2 years ago

“I ordered a log grapple for my 3039R with a 320R loader The grapple mounting plate is supposed to be a match to the hook and pin quick attach on the loader.It doesn’t and isn’t what I would call close to fitting. I have contacted titan but things have not been resolved in what I feel is a timely matter. I sent them a video of the problem and still waiting to hear from them .Getting very disgusted with the process .. I will not purchase from titan again.Lesson learned on my part.”

Helpful Report

Posted 2 years ago

Thank you for sharing your feedback. We apologize for the inconvenience this has caused you. I see that you have had contact with one of our Products Specialists who helped you with a resolution. If you encounter further issues, please feel free to reach back out to us at info@titanattachments.com and we will be more than happy to assist you.

Posted 2 years ago

“Replacement item was short length like the 1st item Received a 6 Ft land leveler grader blade. It was 69" instead of 72". We were sent a 6 Ft replacement land leveler grader blade and it was 69" instead of 72". I had specifically told the person to verify that it was 72". Your website specifies that it is 72". We have a customer that has been waiting. Please don't take too long to find out what the measurement of the rest of the 6 Ft land leveler grader blade. Lynn Kron - Elston Manufacturing 605-212-9936”

Helpful Report

Posted 2 years ago

Thank you for sharing your feedback. We apologize for the inconvenience this has caused you. I see that you have had contact with one of our Products Specialists who helped you with a resolution. If you encounter further issues, please feel free to reach back out to us at info@titanattachments.com and we will be more than happy to assist you.

Posted 2 years ago

“Shipment of the original equipment, hay grapple, was horrible. At delivery, the product was damaged in several areas and even upside down in the truck and leaking hydraulic fluid. The grapple was refused, not unloaded. I conveyed this to customer/support service through email and phone conversation, they apparently could not understand I did not have the grapple. A Fed Ex truck was sent to my home to retrieve the grapple I did not have. I did get a replacement which was in good condition.”

Helpful Report

Posted 2 years ago

Thank you for sharing your feedback. We apologize for the inconvenience this has caused you. We appreciate your feedback and if you need assistance in the future, feel free to contact us at info@titanbrands.com.

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Titan Attachments Reviews