Titan Attachments Reviews

Name: Titan Attachments
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.39

4.4 Rating 26,866 Reviews

84 %

of reviewers recommend Titan Attachments

4.4

Based on 26,866 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

800-605-7595

Email:

info@palletforks.com

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Titan Attachments 5 star review on 13th May 2025

1248

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Handle broken first day weld broke could have bought at Harbor freight cheaper thought was buying quality product but cheap made”

Helpful Report

Posted 2 years ago

Hello Glenn, please accept our sincere apologies if the handle broke after using it for the first time. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanattachments.com and reference PBR Amyra if you require additional assistance.

Posted 2 years ago

“Product packaged so poorly Federal Express damaged three times. The product was never delivered. Their customer service is overseas. Typical service from non English speaking representative. Dealing with them is like dealing with these unsolicited telemarketing callers.”

Helpful Report

Posted 2 years ago

Hello Charles, please accept our sincere apologies if the item was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. I looked into your account and found that you had already spoken with one of our product specialists, who submitted the replacement request for you. If you need further assistance, please contact us at info@titanattachments.com and mention PBR Amyra.

Posted 2 years ago

“I did not receive my order.”

Helpful Report

Posted 2 years ago

Hi Buddy, thank you for the review and my apologies about the experience you have had in regards to shipping and/or the packaging. We make sure that all items are accounted for and packaged securely as carriers have a policy of not picking up shipments if the packaging is compromised. Unfortunately, the delivery after it has left our warehouse is out of our hands and we are unable to control any decisions or actions caused by the carrier. I have had a chance to check and I can see that the carrier has lost part of your order in transit. I can see that a full refund has been keyed on 11/15. Thank you very much for your consideration and for letting us provide a resolution for you.

Posted 2 years ago

“I have waited a week for someone to handle my problem. R King must be asleep as well as your support staff. The pallet fork attachment does not fit my H120 loader. My next call is to the Credit card company to contest charges I do not want to do this but if you do not contact me I will.”

Helpful Report

Posted 2 years ago

Hello Don, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. I reviewed your account and orders to see if there was anything we could do to improve your situation. Unfortunately, I was unable to come up with a better option than the one we have presented, which is to keep the item and issue a partial refund. Please reach us at info@titanattachments.com if you require further assistance.

Posted 2 years ago

“Good quality equipment, great value, poor to non-existent customer and product support”

Helpful Report

Posted 2 years ago

Hi Michael, thank you for the review and I’m really sorry to hear you had a frustrating experience. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with us. I have had a chance to check and I can see that one from our product support team has reached out regarding your initial inquiry on 11/14. My apologies about the bolt that came with the PTO as we cannot key a replacement order for it since we do not receive spares of some specific hardware from our manufacturer; this bolt comes already installed with the PTO. My apologies about the information not present on our website.

Posted 2 years ago

“Terrible delivery service.”

Helpful Report

Posted 2 years ago

Hello Don, please accept our sincere apologies if you are not satisfied with the delivery service. Although FedEx is our partner carrier on this order, unfortunately, we have no control over these issues. Our carriers try their best to keep track of information up to date. Your feedback will undoubtedly be used to enhance our shipping process so that our partner courier can deliver our products on schedule. Please email us at info@titanattachments.com and reference PBR Amyra if you require further assistance.

Posted 2 years ago

“Product came damaged and still have not received new product. Very disappointed in the service and overall experience from Titan.”

Helpful Report

Posted 2 years ago

Hi Christina, thank you for the review and my apologies about the experience you have had in regards to shipping and/or the packaging. We make sure items are packaged securely as carriers have a policy of not picking up shipments if the packaging is compromised. Unfortunately, the delivery after it has left our warehouse is out of our hands and we are unable to control any decisions or actions caused by the carrier. I have had a chance to check and I can see that the replacement has been keyed and tagged delivered on, 11/14. Still, we value our customers' experience and are constantly working with carriers to improve our packaging so that it can endure the rigors of transit. Thank you very much for your consideration and I hope you give us another chance.

Posted 2 years ago

“Box damage and product missing!”

Helpful Report

Posted 2 years ago

Hello Michael, please accept our sincere apologies if the box you received was damaged in transit and some parts are missing. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. I sent you an email on November 15, 2022, asking for photos, but I have yet to hear back. Please contact us at info@titanattachments.com with the subject PBR Amyra so that we can assist you further.

Posted 2 years ago

“Worst auger I’ve ever owned. The leading edge teeth bent after the first hole and the thin metal continues to dent in different areas with every hole I did. Not recommended if you have any Rocks in your soil. It is definitely not heavy duty.”

Helpful Report

Posted 2 years ago

Hello Ricky, please accept our sincere apologies if the leading edge teeth are bent. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanattachments.com and reference PBR Amyra if you require additional assistance.

Posted 2 years ago

“Poor service and the welding on grapple was poorly done. Broke first time I hooked up. Last time buying titan. Randy Tucker”

Helpful Report

Posted 2 years ago

Hello Randall, please accept our sincere apologies if the item you purchased broke after using it. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanattachments.com and reference PBR Amyra if you require additional assistance.

Posted 2 years ago

“Worst experience ever with a vendor. Horrible customer service with a defective pallet fork setup. Come to find out many other people had the same poor fitment and horrible customer service experience. Like others will never buy from this China garbage company again. Took three weeks to handle something that could have been done in 1hr. This company is garbage buy at your own risk!”

Helpful Report

Posted 2 years ago

Hello Kendrick, please accept our sincere apologies if the item you purchased is defective. We pride ourselves on providing high-quality products. I checked your account and found that you had already spoken with one of our warranty specialists, who had placed your replacement order. Please email us at info@titanattachments.com and reference PBR Amyra if you require further assistance.

Posted 2 years ago

“Item was received with defective parts.”

Helpful Report

Posted 2 years ago

Hello Anthony, please accept our sincere apologies if the item you purchased arrived with defective parts. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanattachments.com and reference PBR Amyra if you require additional assistance.

Posted 2 years ago

“Howdy ! Been waiting two years for replacement blades for our Titan AT 120 atv flail mower . This whole process to obtain PARTS for this unit has been a joke! There is no excuse for this. So think twice about purchasing any thing from Pallet forks / Titan. So there you have it folks !!!!!!!!!!”

Helpful Report

Posted 2 years ago

Hi Norbert, we sincerely apologize for your experience with us. I will be more than happy to look into your concern so we can make it right for you. Unfortunately, I am unable to locate your order details due to having limited information. Please reach out to us at info@titanattachments.com and reference PBR Amyra so we can assist you further.

Posted 2 years ago

“Product was un-usable, requires custom machined side pins. Granted, it did state the threading in the "scratch and dent" listing, but I have no way of knowing these are non-standard, and not available through Titan separately. I called support and was supposed to be emailed an update within a day or two. That was a week ago...”

Helpful Report

Posted 2 years ago

Hello David, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. I checked your account and found that you had already spoken with one of our warranty specialists, who had processed a full refund for you without requiring the item to be returned. Please email us at info@titanattachments.com and reference PBR Amyra if you require further assistance.

Posted 2 years ago

“Your customer service is nonexistent....is this a chinese company because that is the only thing that makes sense.”

Helpful Report

Posted 2 years ago

Hi Yaroslaw, thank you for the review and I’m really sorry to hear you had a frustrating experience. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with us. I have had a chance and my apologies as we cannot change the shipping address or any information place with the order online using our system; the information sent with the order is locked in as soon as you receive a confirmation that the order has been placed. I can see that a re consignment was offered or a change of shipping address with the carrier which is charged however, this resolution was not accepted. One from our team has made a follow up with regarding this on 11/03 however, we only reached voicemail.

Posted 2 years ago

“It doesn’t fit our tractor”

Helpful Report

Posted 2 years ago

Hello Dana, please accept our sincere apologies if the item you purchased did not fit your machine. Your feedback will certainly be used to improve the product listing to ensure that our customers are not confused by the information on the item. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanattachments.com and reference PBR Amyra if you require additional assistance.

Posted 2 years ago

“After providing the model number and carrier style I was sold the wrong product that want fit after being assured it would. And to make matters worse my refund is up in the air bc the box it came in was damaged and it can’t be used to ship it back. If I was provided the right product from the beginning ( and I spoke to a salesman directly when I ordered)”

Helpful Report

Posted 2 years ago

Hi Lecory, thank you for the review and I’m really sorry to hear you had a frustrating experience. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with us. Our product support team checked on this and John Deere now offers the 540M both as a global/euro and as a hook and pin type. The Attachment at the moment on your order is designed to only fit a global/euro type. I can see that a refund has been issued on 12/05 from a return order. Thank you very much for your patience and my apologies again.

Posted 2 years ago

“Order was not complete missing a needed parts. Thanks”

Helpful Report

Posted 2 years ago

Hello Keith, please accept our sincere apologies if parts of your order are missing. Your feedback will certainly be used to enhance our shipping procedure, ensuring that our warehouse team properly inspects the items prior to delivery to guarantee that they are complete. I checked your account and found that you had already spoken with one of our product specialists, who had placed your replacement order. Parts have to be picked and packaged separately so the processing time is slightly longer than regular orders, but I assure you that your concern is a priority and we will resolve this issue for you. Please email us at info@titanattachments.com and reference PBR Amyra if you require further assistance.

Posted 2 years ago

“Plastic shroud was broken around the drive shaft delivery guys had to have known when delivered. The top of crate was taken off and it was very visible the damage done. They never said anything just left it like that. Other then that I’m very pleased w/ purchase found out a week later price dropped 1,000 dollars I need a refund. I will give further review once Titian responds.”

Helpful Report

Posted 2 years ago

Hello Bobby, please accept our sincere apologies if the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. If there are any severe damages to the item that affect its functionality, you may file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. As for the price, unfortunately, we don't have control over when the items will be up for sale. You may also contact us at info@titanattachments.com and reference PBR Amyra if you require additional assistance.

Posted 2 years ago

“Absolutely horrible experience, sent the wrong product and after being told the item I ordered was no longer available and I would be refunded I still haven't received a refund a month later”

Helpful Report

Posted 2 years ago

Hello Clayton, please accept our sincere apologies for sending you the wrong item. Your feedback will undoubtedly be used to enhance our shipping process, ensuring that our warehouse team properly inspects the items before shipping to verify that the correct item is selected. I checked your account and confirmed that the refund was issued on October 21, 2022. The refund should reflect on the original payment method in 5-7 business days. Please email us at info@titanattachments.com with the reference PBR Amyra if you require further assistance.

Posted 2 years ago

Titan Attachments is rated 4.4 based on 26,866 reviews