Titan Attachments Reviews

Name: Titan Attachments
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.39

4.4 Rating 26,876 Reviews

84 %

of reviewers recommend Titan Attachments

4.4

Based on 26,876 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

800-605-7595

Email:

info@palletforks.com

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Titan Attachments 5 star review on 13th May 2025

1248

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Having issues with the hay attachment not fitting skid steer as advertised. I have zero hours of use on it but have to go through warranty department, not good. Probably never buy anything else from your company again.”

Helpful Report

Posted 2 years ago

Hi Juan, thanks for the review and my sincere apologies for the experience you have had with your order having a compatibility issue. This is an exceptionally rare case, and is limited to a small number of skid steers. We make these items to fit the largest amount of machines as possible; however, my apologies again as we cannot account for every single eventuality, and what may allow the frame to fit a specific loader might cause it to become incompatible with a greater number of machines. I can see however that a return for a full refund has been issued. Thank you very much for letting assist you with a resolution.

Posted 2 years ago

“Came damaged and with a wrong bracket to attach the beam.”

Helpful Report

Posted 2 years ago

Hello Kyle, please accept our sincere apologies if the item you received was damaged in transit and if you received the wrong bracket. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. I checked your account and found that you had already spoken with one of our product specialists, who had placed your replacement order for the bracket and issued a partial refund for the damages. Please email us at info@titanattachments.com and reference PBR Amyra if you require further assistance.

Posted 2 years ago

“tines are various sizes and angles - waiting to hear back from Titian/palletforks.com”

Helpful Report

Posted 2 years ago

Hi Tom, thank you for the review and my apologies sir. I have had a chance to check and I can see that one from our team has reached out and offered a resolution which was accepted. We will use this feedback to better enhance the design of our items. Thank you for letting us turn this around for you.

Posted 2 years ago

“I was never informed by email or anyone untill i called that i would have to setup delivery with trucking company....huge lack of communication. I wouldnt classify this as a dozer blade.........just a snowplow”

Helpful Report

Posted 2 years ago

Hi Charlie, thank you for the review and my apologies about this sir. Any attachment or item that is more than 150 lbs. is shipped via Freight and does require a scheduled delivery appointment. The Freight carrier will call first to establish a delivery date before making the delivery. My apologies if this was not relayed to you first hand. You can click here (https://www.palletforks.com/shipping-policy.html) for more information about our shipping policy.

Posted 2 years ago

“Extremely dissatisfied. Product arrived dented, scratched, missing light on it. Angle iron surrounding implement broken smashed!!!! Husband ready to have Titan take it back. When you spend that kind of money you expect better!!!”

Helpful Report

Posted 2 years ago

Hello Denise, please accept our sincere apologies if the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. You can file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. You may also contact us at info@titanattachments.com and reference PBR Amyra if you require additional assistance.

Posted 2 years ago

“19 days after waitin out bk 0rder to get it and then did not get the red one i ordered the reason i ordered from u was to match color with new tractor .19 days after u sent paper work for fedex to pickup, no manual,no assem instructions there was't a bolt on it that was tight.all blades on tiller where loose 3 broken”

Helpful Report

Posted 2 years ago

Hello James, please accept our sincere apologies if the item you received was damaged in transit and if there is no manual. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. As for the manual, you can find it on the product page on the website. You can also file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. You may contact us at info@titanattachments.com and reference PBR Amyra if you require additional assistance.

Posted 2 years ago

“got my quick attachment for my 3 pt hitch not happy with the quality looks like someone first day welding”

Helpful Report

Posted 2 years ago

Hello Gary, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. If you’re not satisfied with your purchase, we offer a refund for up to 30 days after your order has been delivered, provided it is unused and in new condition. Here's the link to our return policy for your reference, https://www.palletforks.com/return-policy.html. Please email us at info@titanattachments.com with the reference PBR Amyra if you require further assistance.

Posted 2 years ago

“3 things. 1. The powder coating has huge chips on it, very thin application, looks cheap. 2. The welds are so pitiful there are bubbles on them, hmmmmm rusting already???? 3. Your T handle rod you provide, cheap cheap cheap. I bent both of them just with my hand. Couldn't even use a bar on them to get them tight enough to hold on because the rod is so cheap. 4. Not a complaint but horrible sales pitch to uses a blue one with painted parts on it for your main picture. You guys use a fake big to look better than your competitors but send out cheap painted black one same to a T as one 100bucks less. No cool. Would never buy again nor recommend this product. Bad T handles and poor paint just makes me wonder what other areas the company cuts coners on.”

Helpful Report

Posted 3 years ago

Hello Tyler, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. We accept returns on unused items if they do not meet your needs. You can also file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. You may also contact us at info@titanattachments.com and reference PBR Amyra if you require additional assistance.

Posted 2 years ago

“I disliked this item because it was welded up crooked. I suppose it will work but it should not be sold as scratch and dent.”

Helpful Report

Posted 3 years ago

Hello Scott, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. I checked your account and found that what you have ordered is an item from scratch and dent. Please be advised that Scratch and Dent Deal - items might have cosmetic damage and/or missing hardware, as indicated on the product page. Here's our return policy for your reference, https://www.palletforks.com/return-policy.html. Please email us at info@titanattachments.com and reference PBR Amyra if you require further assistance.

Posted 2 years ago

“Ordered a root grapple, looks well built, however one of the hoses that drives the attachment was damaged in shipping as it protrudes from the metal bracing that the implement was shipped in. Called in for customer support, and the hose is on a 3 month plus backorder. No offer for any other resolution. May return it for a $50 hose if i can't use it for 3+ months....”

Helpful Report

Posted 3 years ago

Hello Brian, please accept our sincere apologies if part of the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. I checked your account and found that you had already spoken with one of our product specialists, who had placed your replacement order. Please email us at info@titanattachments.com and reference PBR Amyra if you require further assistance.

Posted 2 years ago

“Had questions about the attachment, emailed customer service with our questions, but never heard back.”

Helpful Report

Posted 3 years ago

Hello Joshua, please accept our sincere apologies for not replying to your email immediately. Due to the high volume of emails, our product team is not able to respond directly. I looked into your account and found that our product specialists responded to you on August 23, 2022, and also submitted the part replacement order for you to resolve the concern. If you need further assistance, don't hesitate to get in touch with us at info@titanattachments.com and mention PBR Amyra.

Posted 2 years ago

“Did not work on rectangular large bales.”

Helpful Report

Posted 3 years ago

Hello Esther, please accept our sincere apologies if the item you purchased did not live up to your expectations. To avoid customer confusion, we will absolutely consider your suggestions to improve the listings and information for our products. If you’re not satisfied with your purchase, we offer a refund for up to 30 days after your order has been delivered, provided it is unused and in new condition. Here's the link to our return policy for your reference, https://www.palletforks.com/return-policy.html. Please email us at info@titanattachments.com with the reference PBR Amyra if you require further assistance.

Posted 3 years ago

“You never solved my problem I asked you to call me you never did if you care about the order call me at 352–9 78–3435”

Helpful Report

Posted 3 years ago

Hello Dan, please accept our sincere apologies if the item you ordered was damaged in transit and was returned to us. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. I looked into your account and found that you had already spoken with one of our product specialists, who informed you that the refund was issued on August 31, 2022, and should reflect in your account in 5-7 business days from the refund date. If you need further assistance, please contact us at info@titanattachments.com and mention PBR Amyra.

Posted 2 years ago

“Complete failure in a company.”

Helpful Report

Posted 3 years ago

Hello Jon, please accept our sincere apologies for sending you the wrong item. Your feedback will undoubtedly be used to enhance our shipping process, ensuring that our warehouse team properly inspects the items before shipping to verify that the correct item is selected. I checked your account and found that you had already spoken with one of our product specialists, who had placed your replacement order. Please email us at info@titanattachments.com and reference PBR Amyra if you require further assistance.

Posted 3 years ago

“You shipped my item back to yourself. It was a clearence item so you said you couldn't resend it to me. I bought another one from another supplier, thanks because it was cheaper. I will not order from you again.”

Helpful Report

Posted 3 years ago

Hello Jeff. Please accept our sincere apologies if your package was lost in transit by our partner courier. Unfortunately, we have little control over these issues, and our couriers do their best to deliver our packages on schedule. I reviewed your account and verified that what you have ordered is an item from scratch and dent. Unfortunately, items from scratch and dents are not possible for a replacement. I have confirmed that we issued a full refund on August 22, 2022, for the purchase. Please email us at info@titanattachments.com with the reference PBR Amyra if you require further assistance.

Posted 3 years ago

“I know it showed that the order delivered but it never did I still don’t have the order”

Helpful Report

Posted 3 years ago

Hello Robert, please accept our sincere apologies if you did not receive your order but was tagged as delivered. Unfortunately, we have little control over these issues, and our couriers do their best to deliver our packages on schedule. I checked your account and found that you had already spoken with one of our product specialists, who had placed your replacement order. Please email us at info@titanattachments.com and reference PBR Amyra if you require further assistance.

Posted 3 years ago

“LOVE THE ATTACHMENT, BUT YOUR CUSTOMER SERVICE & QUALITY CONTROL IS LACKING”

Helpful Report

Posted 3 years ago

Hi Wayne, Thank you for the review and my sincere apologies about this sir. I have had a chance to check and I can see that a replacement and a return has already been issued due to the wrong item that was sent to you. While we love that you love our attachment, the experience we're providing could and should be better as we do understand that this also hampered any work that you may have lined up losing valuable time in the process. This is on us and we'll strive to do better. Thank you however to reaching out and letting us turn this around for you.

Posted 3 years ago

“Needed to replace all hydraulic hoses due to failure very poor Quality If you want to fix things all the time by their equipment it will keep you in business (For the people that don’t understand what that means you’re always fixing their equipment because it’s always breaking)”

Helpful Report

Posted 3 years ago

Hello Randy, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. You can file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. You may also contact us at info@titanattachments.com and reference PBR Amyra if you require additional assistance.

Posted 3 years ago

“Delivered bent, scratched up and missing hardware.”

Helpful Report

Posted 3 years ago

Hi Justin, thank you for the review and may apologies about the experience you have had with your order in regards to shipping. e make sure items are packaged securely as carriers have a policy of not picking up shipments if the packaging is compromised. Unfortunately, the delivery after it has left our warehouse is out of our hands and we are unable to control any decisions or actions caused by the carrier. I have had a chance to check and I can see that a replacement was keyed and tagged delivered on 09/07. One from our team has reached out via email on 09/08 as a follow up however. we've yet to receive a response. If you have any pending issues that we can look into for you, please reach out to us at info@brands.com and reference PBR Angelo so we can assist you further.

Posted 2 years ago

“The sales representatives at your company have no training or understanding of the products they are selling. To sell this type of equipment people have to have some hands on knowledge of what they are selling people .”

Helpful Report

Posted 3 years ago

Hi Daniel, thank you for the review and I’m really sorry to hear you had a frustrating experience. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with us. I have had a chance to check and I can see that a return has been keyed and a full refund has been issued on 09/06. This is on us and we'll strive to do better. Thank you for letting us turn this around for you.

Posted 2 years ago

Titan Attachments is rated 4.4 based on 26,876 reviews