Titan Attachments Reviews

Name: Titan Attachments
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.39

4.4 Rating 26,875 Reviews

84 %

of reviewers recommend Titan Attachments

4.4

Based on 26,875 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

800-605-7595

Email:

info@palletforks.com

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Titan Attachments 5 star review on 13th May 2025

1248

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Product was very poorly packaged resulting in me receiving a heavily dented and damaged product. Carrier refused to use the lift gate because of how poorly packed it was so I had to unload it myself in the road”

Helpful Report

Posted 2 years ago

Hello Kyle, please accept our sincere apologies if the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. I checked your account and found that you had already spoken with one of our product specialists, who had placed your replacement order. Please email us at info@titanattachments.com and reference PBR Amyra if you require further assistance.

Posted 2 years ago

“The metal on this attachment is too thin. The bolts have bent through the metal from the weight of the aerator. Terrible design, would like a refund.”

Helpful Report

Posted 2 years ago

Hello Kyle, please accept our sincere apologies if the bolts have bent through the metal from the weight of the 5 FT Drum Spike Aerator. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanattachments.com and reference PBR Amyra if you require additional assistance.

Posted 2 years ago

“Very poor fitment with a 2” ball bar hitch. Measured with a micrometer it was 2.3” thereby excess slop creates a significant safety risk. I have taken pictures and sent them in for review. Being my first tractor attachment I’ve bought from Titan I am massively disappointed.”

Helpful Report

Posted 2 years ago

Hello Travis, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. If you’re not satisfied with your purchase, we offer a refund for up to 30 days after your order has been delivered, provided it is unused and in new condition. Here's the link to our return policy for your reference, https://www.palletforks.com/return-policy.html. Please email us at info@titanattachments.com with the reference PBR Amyra if you require further assistance.

Posted 2 years ago

“I purchased a “scratch and dent” tractor 🚜 movement. When I received it, the amount of damage to the implement was just short of catastrophic. Paint was bubbling from underlying rust of the metal and as the result paint was flaking everywhere. Before I purchased I specifically inquired about the level of damage and was told by e-mail that the damage was purely cosmetic. Well, I don’t consider bubbling paint from underlying and hidden rust t be just “cosmetic”. I have complained and am awaiting an answer as to what, if anything Titan will do. I have already been told the item cannot be returned. I am a repeat customer having previously bought a skid steer root rake that I am happy with but i grade this transaction an F- due to misrepresentation of the damage to the equipment.”

Helpful Report

Posted 2 years ago

Hi Tony, thank you for the review and my apologies for the experience you have had with your order. My apologies as we do not have first hand information on what specific issues the items have that are on our Scratch and Dent Category list. Items from this category can be delivered with scratched surfaces resulting to areas missing paint but should not impede the function of the item. I have had a chance to check and I can see that a resolution was offered which was accepted. My apologies again however, thank you for your consideration.

Posted 2 years ago

“This is my third time ordering a UA pallet fork base. All three have come in damaged over the course of 6 months. I went ahead and ordered this one with bail spears because the price was about the same if I had ordered the base by itself. All three units had dents and bends in the frame…. And a lot of paint rubbed off. The one I have now, I will have to paint to keep It from rusting so fast. Buyers beware.”

Helpful Report

Posted 2 years ago

Hello Ben, please accept our sincere apologies for any damage to your order during delivery. We value our customers' feedback and are constantly working with carriers to enhance our packaging so that it can endure the rigors of transit. I reviewed your account and orders to see if there was anything we could do to improve your situation. Unfortunately, I was unable to come up with a better option than the one we have presented, which is to keep the item and issue a partial refund. Please email us at info@titanattachments.com with the reference PBR Amyra if you require further assistance.

Posted 2 years ago

“Poor communication, had to call several times to find out where the product was located. Sat at one shipping terminal for 4 days until I finally called. Then sat at another terminal for three days until I called . Titan then informed me that I had to call and schedule the delivery. This should have been relayed when the order was placed. Instead I spent over 5 hours of my time to find out where and when the product was going to arrive. Oh and if I hadn’t called Titan to get the number where it was sitting at the last terminal when I did they where going to ship the product back to Titan. Just poor communication and the part of Titan on how the shipping was set up. Took over 12 days for product to arrive to me.”

Helpful Report

Posted 2 years ago

Hello Todd, Thank you for your review and honest feedback about your your order. We sincerely apologize we were not able to provide a positive experience for you regarding shipping. I have had a chance to check and I can see that the Freight Carrier picked up the shipment 08/26, 24 hours after your order was placed and had reached out to their partner carrier on 09/02 to continue the delivery. On some cases, Freight Carriers tend their shipment to their partner carriers if they do not have delivery routes on the listed shipping address. My apologies again as all information is given to the partner carrier including contact information and when to schedule a delivery; my apologies if this was not done. Unfortunately, the delivery after it has left our warehouse is out of our hands and we are unable to control any decisions or actions made by carriers. This could've been handled better had they contacted you to provide updates regarding the shipment. My apologies again.

Posted 2 years ago

“It had pealing paint and rust all over it”

Helpful Report

Posted 2 years ago

Hello Steve, please accept our sincere apologies for any damage to your order during delivery. We value our customers' feedback and are constantly working with carriers to enhance our packaging so that it can endure the rigors of transit. I reviewed your account, and we have issued a partial refund for the damages. Please email us at info@titanattachments.com with the reference PBR Amyra if you require further assistance.

Posted 2 years ago

“August 24th made my order , it's September 10th and still don't have a complete order.”

Helpful Report

Posted 2 years ago

Hi Richard, thank you for the review and my apologies about this. I have had a chance to check and I can see that your order was tagged delivered on 09/10. One from our team has sent an email as a follow up on 09/12 however, we've yet to receive a response. If you have any pending issues that we can look into for you, please reach out to us at info@brands.com and reference PBR Angelo so we can assist you further.

Posted 2 years ago

“This has been the worst experience ever getting equipment. 2 weeks ago I ordered the 72” Arena spin harrow drag. It arrived disassembled then all the parts were not with it. I called immediately and was assured the parts would ship out within 24th yes and arrive within the week. A week later I called since I haven’t received the parts and was told they never shipped but would within 24 hours. This is the worst customer service ever!!!”

Helpful Report

Posted 2 years ago

Hi Charles, thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. I have had a chance to check and I can see that a full replacement was keyed on 09/20 after our parts team was not able to source the missing parts however, it would seem the full replacement also came with a missing part. A resolution was offered however, I can see that a return for a full refund was keyed instead and the refund was issued on 10/10. This is on us and we'll strive to do better. Thank you very much for your patience in working with us and for letting us provide a final resolution for you.

Posted 2 years ago

“I NEVER RECEIVED what I ordered, And you still didn't return my money, So what is there to like? You either have No concept of doing business, or you're deceitful . I would never recommend Titan Attachment to anyone,Not even a Democrat. If you don't intend to fill the order, Please stop bothering me, And I'll let the credit card people straighten it out.”

Helpful Report

Posted 2 years ago

Hi David, thank you for the review and I’m really sorry to hear you had a frustrating experience. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with us. I have had a chance to check and I can see that a full refund was issued on 09/06. My apologies again about your order sir in regards to shipping. Unfortunately, the delivery after it has left our warehouse is out of our hands and we are unable to control any decisions or actions caused by the carrier. Still, we value our customers' experience and feedback and are constantly working with carriers to better make shipping time more efficient. I sure hope you give us another chance sir. My apologies again.

Posted 2 years ago

“The shipping company selected by Titan is terrible. No communication. Lies about delivery dates & times. Horrible service.”

Helpful Report

Posted 2 years ago

Hello Josh, please accept our sincere apologies if your order was delayed. Unfortunately, we have no control over these delays, although our carriers try their best to keep track of information up to date. Your feedback will undoubtedly be used to enhance our shipping process so that our partner courier can deliver our products on schedule. I reviewed your account and verified that the order was delivered on September 08, 2022. If you have any concerns, please email us at info@titanattachments.com and mention PBR Amyra.

Posted 2 years ago

“Shipment arrived damaged and missing pieces. Still waiting for costumer support to contact us after several days, parts are not available with no eta.”

Helpful Report

Posted 2 years ago

Hello Michael, please accept our sincere apologies if the item you received was damaged in transit and if some parts are missing. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. I checked your account and found that you had already spoken with one of our product specialists, who had placed your replacement order. Please email us at info@titanattachments.com and reference PBR Amyra if you require further assistance.

Posted 2 years ago

“Delivered to the wrong address and the box was torn open because of the large weight amount. Should have not placed ten (10) assemblies in a cardboard box. Also was missing one (1) piece item 834-23. Jeff Powlas”

Helpful Report

Posted 2 years ago

Hi Jeffrey, thank you for the review and my sincere apologies for the experience you have had in regards to shipping. We make sure items are packaged securely as carriers have a policy of not picking up items to be shipping if the packaging is compromised. My apologies again as any item less than 150 lbs. most of the item is shipped in one box. Unfortunately, the delivery after it has left our warehouse is out of our hands and we are unable to control any decisions or actions caused by the carrier. I have had a chance to check and I can see that a replacement order for the missing piece was keyed and tagged delivered on 09/09. We sent an email as a follow up on 09/12 however, we've yet to receive a response. We value our customers' experience and are constantly working to make sure items are delivered complete and also to improve our packaging so that it can endure the rigors of transit; making it less likely that pieces will be lost while in transit. Thank you for letting us turn this around for you.

Posted 2 years ago

“FedEx is bad attachment is great”

Helpful Report

Posted 2 years ago

“My box showed up destroyed. I sent pics in an email and was asked for more pics. I got an email saying it would take up to 5 days to ship missing parts. I guess now that they have my payment I’m not much of a priority anymore. One would think that this should be expedited immediately. I’ll just sit here and wait till you decide I need my parts on your terms… unacceptable is what it is!!”

Helpful Report

Posted 2 years ago

Hi Brian, thank you for the review and my apologies about this. We make sure items are packaged securely as carriers have a policy of not picking up shipments if the packaging is compromised; and also so that parts do not get lost in transit. Unfortunately, the delivery after it has left our warehouse is out of our hands and we are unable to control any decisions or actions caused by the carrier. I have had a chance to check and I can see that a replacement has been keyed and one from our team has responded to your inquiry on 09/12 however, we've yet to receive a response. If you have any pending issues that we can look into for you, please reach out to us at info@brands.com and reference PBR Angelo so we can assist you further.

Posted 2 years ago

“I seldom ever give a bad review, but the item arrived and you would think for the price it would come assembled and with all the parts. So I have had the item for about 5 days and can’t use it since parts are missing and have to wait for the parts”

Helpful Report

Posted 2 years ago

Hello Charles, please accept our sincere apologies if parts of your order are missing. Your feedback will certainly be used to enhance our shipping procedure, ensuring that our warehouse team properly inspects the items prior to delivery to guarantee that they are complete. I checked your account and found that you had already spoken with one of our product specialists, who had placed your replacement order. Please email us at info@titanattachments.com and reference PBR Amyra if you require further assistance.

Posted 2 years ago

“Product is good”

Helpful Report

Posted 2 years ago

Hello Steven! Thank you for the positive feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery, so we are overjoyed with this feedback. We noticed that you left a 1-star review vs a 5-star, as your feedback indicates. We would love it if you would update your review! We hope to be able to serve you again!

Posted 2 years ago

“Only shipped 6 of the 30 needed tines for rake and no chisel tips for the cultivar. Waiting for response to see if it will be fixed with the proper parts”

Helpful Report

Posted 2 years ago

Hello Brian, please accept our sincere apologies if parts of your order are missing. Your feedback will certainly be used to enhance our shipping procedure, ensuring that our warehouse team properly inspects the items prior to delivery to guarantee that they are complete. I checked your account and found that you had already spoken with one of our product specialists, who had placed your replacement order. Please email us at info@titanattachments.com and reference PBR Amyra if you require further assistance.

Posted 2 years ago

“Wrong one sent, waiting for new one”

Helpful Report

Posted 2 years ago

Hello Robert, please accept our sincere apologies for sending you the wrong item. Your feedback will undoubtedly be used to enhance our shipping process, ensuring that our warehouse team properly inspects the items before shipping to verify that the correct item is selected. I checked your account and found that you had already spoken with one of our product specialists, who had processed a full refund for you without requiring the item to be returned. Please email us at info@titanattachments.com and reference PBR Amyra if you require further assistance.

Posted 2 years ago

“The HANGING TREE FOR TRANSFORMER TRACTOR HITCH did not work it will not fit any standard hitch I have, it is some odd size, and it will cost more to ship it back for a refund than it’s worth, don’t buy this item. At this point I’ve wrote this off as a expensive boat anchor !”

Helpful Report

Posted 2 years ago

Hello Don, please accept our sincere apologies if the item you purchased did not live up to your expectations. Your feedback will certainly be used to improve the product listing in order to ensure that our customers are not confused by the information on the item. Unfortunately, your hanging tree is only compatible with Titan Transformer Tractor Hitch. This is also indicated on the product page on the website. If you’re not satisfied with your purchase, we offer a refund for up to 30 days after your order has been delivered, provided it is unused and in new condition. Here's the link to our return policy for your reference, https://www.palletforks.com/return-policy.html. Please email us at info@titanattachments.com with the reference PBR Amyra if you require further assistance.

Posted 2 years ago

Titan Attachments is rated 4.4 based on 26,875 reviews