Titan Attachments Reviews

Name: Titan Attachments
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.39

4.4 Rating 26,886 Reviews

84 %

of reviewers recommend Titan Attachments

4.4

Based on 26,886 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

800-605-7595

Email:

info@palletforks.com

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Titan Attachments 5 star review on 26th August 2025

1249

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Fast delivery but missing pieces. Requesyed resolution but I think their intended resolution is to ignore me.”

Helpful Report

Posted 3 years ago

“Received email confirmation that order was ready for pickup back on March 15th tried to track it did not work gave it two week's contacted Titan they shipped replacement but only Halve the rack is no good without the tow frame can't tell me when it will ship out of stock. wasn't out of stock when I ordered it you are sending Fedex for return shipment don't even try to charge me for return shipping.”

Helpful Report

Posted 3 years ago

“Ordered a 3pt quick hitch. Came missing a piece and not working properly. Called customer service they asked if I could fix it for partial refund. We finally agreed on a refund then told me I would have to go buy the missing piece because they don't have any. If they don't have any how are they selling these products. Sending everything back for full refund. Glad I didn't order the stump bucket and grapple. Guess I will find another company.”

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Posted 3 years ago

“The equipment was damaged and haven't heard a word from Titan, just automated messages.”

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Posted 3 years ago

“Shipment was lost. Titan told me to wait until it was lost for five days before it would be reshippped. Once it was found and finally got to a local distribution point it sat for three more days before it was delivered. I waited 8 days for an item that was 4 hours away. Most of these were issues from a third party shipper but they did nothing to keep me informed, the burden was on me to deal with the issue. The delivery truck was warned of low hanging branches but drove through them and damaged my tree on the way out.”

Helpful Report

Posted 3 years ago

Hello Jeremy, we were able to locate your account and found that the order was shipped within 24 hours. We apologize for any carrier delays that came up after the order shipped. Unfortunately, these delays are out of our control and our carriers do their best at updating the tracking information to reflect the current status. You can file a claim for your property's damages directly with FedEx. I'm sorry I can't help you with this request any further. Please contact us at info@titanbrands.com with the reference PBR Joanna if you require any additional support.

Posted 3 years ago

“My attachment was never delivered to my residence. I have tried to contact Titan relating to this. I would like contacted related to this immediately”

Helpful Report

Posted 3 years ago

Hello Terry, we sincerely apologize that you have not yet received your order. I found your account and saw that it was delivered on 4/19/2022. Please contact us at info@titanbrands.com with the reference PBR Joanna if you require any additional support.

Posted 3 years ago

“Shipping quality was very poor. Parts of my order were lost during shipping because the packaging was so poor. Very disappointing”

Helpful Report

Posted 3 years ago

Hello John, we regret that due to the way the item was packaged, some of your order was lost in transit. I looked up your account and found that the missing parts were delivered on April 13, 2022. Please contact us at info@titanbrands.com with the reference PBR Joanna if you require any additional support.

Posted 3 years ago

“Terrible experience, company refused to make it right, I would hesitate to order from this company”

Helpful Report

Posted 3 years ago

Hi Joe, please accept our deepest apologies for the poor customer service you received. I found your account and noticed that a refund was issued on 4/7/2022. Please contact us at info@titanbrands.com with the reference PBR Joanna if you require any additional support.

Posted 3 years ago

“Received item damaged from shipping and have not received replacement parts”

Helpful Report

Posted 3 years ago

Hello Shane, please accept our heartfelt apologies if your item is missing parts or was damaged during shipping. Your feedback will undoubtedly be used to enhance our shipping procedure and guarantee that our partner courier delivers our packages as safely and securely as possible. We sent you an email on 5/2/2022 informing you that getting the part needed from the manufacturer could take 120+ days, and we suggested several solutions to your problem; however, we have not received a response. You may still contact us at info@titanbrands.com, referencing PBR Joanna, and we would be happy to assist you further.

Posted 3 years ago

“My order has not been delivered and I have no clue when it will be!”

Helpful Report

Posted 3 years ago

Hello Jean-Marie, we apologize that you have not yet received your order. I was able to locate your account and saw that a full refund for the item you did not receive was processed on 4/20/2022. Please contact us at info@titanbrands.com with the reference PBR Joanna if you require any additional support.

Posted 3 years ago

“Item arrived and immediately malfunctioned. Took over two weeks to resolve the issue, and I’m still not even sure it’s been resolved.”

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Posted 3 years ago

“my order has not been received yet ??”

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Posted 3 years ago

“You have the worst customer service that I’ve ever experienced in my life.”

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Posted 3 years ago

“Didn't know it was coming Didn't get a tracking number or email saying it was sent Haven't tried them yet but customer service isn't good when I called they said they were not sent yet came the same day 🤔”

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Posted 3 years ago

“The only thing this will hook up to is the 3 point on my tractor. It won't work with my 8' Rhino shredder, it won't work with my boxblade. I would have saved a lot of time if I had taken $200 and some odd dollars and flushed it down the toilet. Into the junk iron pile it goes.”

Helpful Report

Posted 3 years ago

“No documentation regarding hydraulic requirements for this attachment. I have been trying all morning to reach Product Support. No luck! Please call 206-713-0706.”

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Posted 3 years ago

“only received part of my order and cant get anyone on the phone to talk to”

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Posted 3 years ago

“parts are missing and some are damaged called and was told that I would hear back the same day? nothing so far”

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Posted 3 years ago

“Ordered on March 9, 2022. Received on March 16, 2022 - missing almost all attachments and all hardware. Refused delivery from FedEx. You started a new order......took a week before FedEx picked it up. Received second one - packaged better - in a box this time.....however, STILL missing parts.......called Customer Service, and you are out of these parts.....so, you have my money but I still don't have a working cultivator......extremely poor customer service.”

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Posted 3 years ago

“FedEx lost my package, and you told me that you would not refund my money until the package is found and returned to your warehouse. If that's how you do business I will never do business with you again”

Helpful Report

Posted 3 years ago

Titan Attachments is rated 4.4 based on 26,886 reviews