Titan Attachments Reviews

Name: Titan Attachments
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.39

4.4 Rating 26,884 Reviews

84 %

of reviewers recommend Titan Attachments

4.4

Based on 26,884 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

800-605-7595

Email:

info@palletforks.com

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Titan Attachments 5 star review on 13th May 2025

1248

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Will never order from again shipped the wrong parts to me and the parts I did order was defective and unusable”

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Posted 3 years ago

“Order was sent to wrong location. Impossible to find or retrieve for refund. Titan swapped an address, so not a fedex/trucking problem.”

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Posted 3 years ago

“Sent spears that won’t fit the bucket not once, but twice. A 1” spear will not fit a 3/4” hole. Now I have 18 spears that won’t fit your bucket. Your own manual says there is no assembly. Well if it arrived assembled, the you would have found the correct spears prior to shipping. I have wasted hours communicating with you on the phone. Please contact me to issue a refund/return. It’s been over a month, and you can’t get it right. Your customer service person actually suggested I mill down the spears to make them fit…unbelievable.”

Helpful Report

Posted 3 years ago

Hi Jill, we apologize for the difficulties you had with your order. We have informed our QC department of this issue to avoid this happening in the future. I found your account and found that the items were received by our warehouse on April 25, 2022. We've completed the refund process, and it will be applied to your account within 5 to 7 business days. Please contact us at info@titanbrands.com with the reference PBR Joanna if you require any additional support.

Posted 3 years ago

“Shipped to wrong state, delayed arrival, parts missing, $50 extra charge for "oversized attachment" (a 3pt disassembled rake), no response to emails regrading these issues. Other than that, no problems......”

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Posted 3 years ago

Hello Douglas, please accept our heartfelt apologies for the missing parts of your order and the delay in delivery. We regret any carrier delays that occurred after the order was shipped. Unfortunately, we have little control over these delays, and our carriers try their best to keep the tracking information up to date. We will surely use your feedback to ensure that all parts are included before shipment. The $50 Oversized Handling Fee is applied to certain attachments due to the size, weight, or special handling required to ensure that your purchase arrives safely and our customers are notified of this charge at the time of order placement. I found your account and see that the replacement order was delivered on 4/26/2022. Please contact us at info@titanbrands.com with the reference PBR Joanna if you require any additional support.

Posted 3 years ago

“IF I COULD LEAVE A ZERO, I WOULD!!!! Absolutely horrible experience! I purchased a Category 2 3 pt. trailer hitch for the farm. The first one arrived damaged because it was so poorly packaged that it broke through the cheap cardboard box and was all beat up. They sent me a replacement and I guess since they did such a bad job of packaging the first one, they decided not to put the replacement in a box at all!!! I got to the house from the farm tonight and it was just sitting on the porch, missing parts to boot! UNBELIEVABLE. I would not do business with these guys, we all work too hard for our money! I tried to leave a picture of it sitting on my porch but the site won't let me!”

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Posted 3 years ago

Hello James, we apologize for the difficulties you had with your order. We will definitely use this feedback to improve our shipping process and our quality assurance for all parts to be included. I was able to locate your account and saw that the missing parts replacement order was placed on 4/25/2022. Please contact us at info@titanbrands.com with the reference PBR Joanna if you require any additional support.

Posted 3 years ago

“First unit arrived missing blocks to hold forks in place. Parts were not available so after 4 weeks of back and forth, we ordered another unit and the original one was shipped back instead of just pulling the parts off another ready-to-ship unit. Second unit arrived (after getting lost by Fedex like the first) and one of the tubes separated from the manifold the first time pressure was put on it. Customer service has been abominable the entire time.”

Helpful Report

Posted 3 years ago

Hello Evan, please accept our heartfelt apologies for the items' poor quality. Your feedback will undoubtedly be used to enhance the items we produce in order to ensure that we achieve our objective of providing the highest quality possible. I looked through your account and found that one of our product specialists had already requested a quote for the repair and parts, but we have yet to hear back. Please contact us at info@titanbrands.com and mention PBR Joanna so that we can assist you further.

Posted 3 years ago

“Well I can’t write a review with something I can’t use… if I would have got all the parts I could be using it and maybe then give a review. Missing part number is number 9 the 4 blocks snd bolts”

Helpful Report

Posted 3 years ago

Hello Steve, we regret that portions of your order were missing. I was able to locate your account and notice that the replacement order was placed on 4/22/2022, with a delivery date of 4/28/2022. Please contact us at info@titanbrands.com with the reference PBR Joanna if you require any additional support.

Posted 3 years ago

“You asked, "how did we do?". I'll tell you how you did. You just lost a current and future customer. Your lack of quality control allowed a defective unit to be shipped to the customer. The customer agreed to repair the unit if the company send replacement parts for the defective ones. Customer service responded with "those parts aren't in our database". Shipping back the unit and receiving another is NOT an option. The packaging on the item originally was ripped to shreds at delivery. Time to move my business to another company.”

Helpful Report

Posted 3 years ago

Hello Rex, please accept our heartfelt apologies for the poor quality of the item you received. Your feedback will be used to enhance our shipping process, ensuring that our warehouse team thoroughly inspects the items before shipping to guarantee that we are providing the highest quality possible. I looked into your account and orders to see if there was anything we could do to improve your experience. Unfortunately, I was unable to find a better solution than returning the item for a replacement. Please contact us at info@titanbrands.com with the reference PBR Joanna so we can assist you further.

Posted 3 years ago

“Knob doesn’t tighten. Very poor quality threads on the knob.”

Helpful Report

Posted 3 years ago

Hello Jeffry, please accept our sincere apologies for the flawed product you received. I found your account and saw that the replacement order was delivered on 4/22/2022. We have also provided this feedback to our Engineers in Product Development in hopes to avoid this in the future. Please contact us at info@titanbrands.com with the reference PBR Joanna if you require any additional support.

Posted 3 years ago

“finally received my 4in 1 bucket a week late. for 1-week fed-ex blamed titan that it was never loaded and Titan blamed fed ex for losing it. all the while (me) the customer was losing 1,000's of dollars in lost jobs that were promised to my customers on tight deadlines. I called titan for several days in a row trying to resolve this problem. EVERYONE that I was able to contact told me they were sorry but there was nothing they could do and that I would have to speak with a manager. I was promised a call for 4 days but no one bothered to call. On one of my calls, I was informed they did not know when a manager could call me because they had several managers quit! For about a week, I truly believed that Titan was a fake internet company that had just stolen 1,200 from me. the only saving grace is when the bucket finally arrived, it appeared to be a quality bucket. The price and quality of the bucket were great, however, your customer service would cause me to consider a different company that could at least return a phone call to a paying customer if they were experiencing a problem!”

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Posted 3 years ago

“Ordered it, cancelled it within hours, talked to three different representatives and cancelled it and they still charged me and sent it anyways.”

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Posted 3 years ago

“Just like the preparator, there is no operator's manual. Can't even include instructions on how to hook up the control box. The control box comes with 2 bare wires hanging out of it with no instructions as to what they are for. Called customer service and they didn't know either nor could they find a manual for instructions. Pretty poor business practice to sell a high ticket item and risk getting a poor review for a .50 cent manual.”

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Posted 3 years ago

“Original order get getting pushed our so i ordered a different (more expensive) unit that was "stocked" . Received the rack three days later with paint all scratched with deep gouges but didn't Receive the forks. I had to call to find that they were shipped that day and should receive them +6 days after original order... for "stocked" components. Not to happy with the whole process.”

Helpful Report

Posted 3 years ago

“I have been a loyal and returning customer for years. I recently ordered a Skid steer PTO adapter that came missing a critical part. I contacted your support a week and a half ago, and besides some automated emails where you closed my case and a quick chat with no help with a support agent who kicked me off without helping me I have gotten nothing from you. This is bullcrap. After spending more than 10k with you the last couple years alone, I will be rethinking all of my future purchases.”

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Posted 3 years ago

“No idea, still missing one fork!”

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Posted 3 years ago

“The tolerance on the quick attach is horrible, the bucket falls off with lower pins fully engages. Highly recommend not purchasing this stump bucket.”

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Posted 3 years ago

“Igave the year and model and make of my tractor when I got the grapple on my tractor then I FOUND OUT THE couplings will not hook up to the ones on my tractor. dealing with your company has not been a smooth transaction.”

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Posted 3 years ago

“This attachment was cheaply made and broke after only pulling 200 feet of fence. Came with no instruction manual and none of the holes lined up. And it is now completely useless. Worse 700 every spent”

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Posted 3 years ago

“Contrary to what the email says (“now that your order has been delivered”), I have not received my entire order to this day. After TForce Freight scheduled my delivery and did not show up, then rescheduled the delivery only to not show up again. I finally received a portion of my order on 4/6/22. Part of my order was apparently lost by UPS aka TForce Freight. I have made numerous attempts to resolve this matter with TForce Freight with no success. They are obviously incompetent, and their customer service is horrible. After contacting a Titan Attachments representative about this matter, I was told that a new order will be processed immediately, and I should receive it in about 1 week. I’ll be waiting impatiently! I will not be placing additional orders if you continue to use UPS FREIGHT AKA TFORCE FREIGHT to ship. They are totally unreliable, which costs you money and me time.”

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Posted 3 years ago

“Spent over $6,000.00 and four 8 hour days on this thing. Came with pieces missing and when they sent the missing pieces, they were the wrong ones. Backhoe did not fit as described. Came with wrong hydraulic connectors. Some safety pins aren't event the correct size, too short! And on top of it all, IT LEAKS! If I don't hear from an executive from Titan (that speaks English) to talk about reimbursements for the time and money I've spent, I'm probably gonna sue Titan.”

Helpful Report

Posted 3 years ago

Titan Attachments is rated 4.4 based on 26,884 reviews