Titan Attachments Reviews

Name: Titan Attachments
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.39

4.4 Rating 26,674 Reviews

84 %

of reviewers recommend Titan Attachments

4.4

Based on 26,674 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

800-605-7595

Email:

info@palletforks.com

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Titan Attachments 5 star review on 13th May 2025

1248

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought tractor forks. 3 shipments. got 2 on nov 12 , tracking says delivered to 1784 smart rd, como ms and left at gate. I got both of them. other shipment says delivery on nov 15.. got email delivered nov 14th. tracking says only delivered to Como, ms, no address or left at gate. did not receive this shipment. I replied to email saying I did not receive this shipment. Got a response from Titan saying they would investigate the situation to verify the delivery. Did not hear back from Titan, so i disputed the charge. Payment stopped. I get email at 11:17 pm Nov 18 telling me if i stop payment, then replacement could not be sent. Why 4 days to respond. Sent email that i can drop 2 shipments off at Horn Lake, Ms address or repay to get the other shipment. Have not heard back from Titan.”

Helpful Report

Posted 1 year ago

“The attachment (pallet forks) was delivered in three shipments. Two of the three were delivered on time….the frame and one pallet fork. The other pallet fork was lost and when I contacted a CSR, she checked with Fed Ex and told me they didn’t know where the other pallet fork was. I waited a couple more days and it still didn’t show. I called again and a different CSR told me I would have to wait another ten days before they would send another one. I then asked to speak with a supervisor and was told I would get a call before the end of the day. That did not happen. I did get a call the next day and the lady was helpful ( actually had common sense) and told me she would immediately ship another pallet fork blade. I did receive it a few days later. Really should not have to escalate to take care of such an easy issue.”

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Posted 1 year ago

“Package heads not shown up yet”

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Posted 1 year ago

“i spoke to one of your staff when placing my order,sent me a set of forks that will not fit my machine(s70 bob cat )called back and was told that you don't sell forks for my machine . total waste of time and money”

Helpful Report

Posted 1 year ago

“One of the tines never arrived. Please help!!!!!!!!!”

Helpful Report

Posted 1 year ago

“Came all scraped up because it was not packing with bubble wrap or foam. Tried to make a complaint and all I kept getting was to resend the pictures I had sent 5 times.”

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Posted 1 year ago

“Quick connect Pins did not fit my 1025R John Deere so I will have to cut one off and have it welded.”

Helpful Report

Posted 1 year ago

“Poor customer service”

Helpful Report

Posted 1 year ago

“I received the flail mower in a damaged box. Opened it up and assembled the unit with a really sketchy set of instructions. And tried it out for the first time. The hammer blades filled up with grass and stopped working. I moved to a different field that had previously been mowed and overloaded the mower drive belts and had to replace them. Called the company and asked for advice and help. So far it’s been 2 weeks and I have not received any help. You can just throw the warranty out, because they don’t help at all. Once you own it you are on your own.”

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Posted 1 year ago

“Didn’t ship right part, haven’t got a reply why.”

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Posted 1 year ago

“I placed an order but after a week+ I noticed the FedEx tracking information had not changed in several days. I emailed Titan and was told that they did not know what happened to the first order but would send a second order. This is what Poohyee wrote . . . "Please know that this is a one-time courtesy and that we strongly recommend that you opt-in for shipping insurance on future orders to receive a refund or replacement for any lost, stolen, or damaged packages during transit." This is absurd. Why would I be responsible for a shipment that was never delivered? The same thing happened to the second shipment. Tracking information stalled within a few days. So, I contacted FedEx directly multiple times and they were able to locate the package and get it moving again. The package arrived in poor condition with ripped plastic, bolts sticking out and a missing nut. Why Titan chose to send three backhoe teeth, bolts and nuts weighing 13.5 lbs wrapped only in plastic is a mystery to me.”

Helpful Report

Posted 1 year ago

“My stump remover broke the first time I used it.”

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Posted 1 year ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanattachments.com if you require additional assistance.

Posted 1 year ago

“I have a 326d skid steer and the pallet attachment falls off unless I put a 1/4” shim under both sides of the quick attach, I am going to submit a warranty claim and will update if I have a positive result.”

Helpful Report

Posted 1 year ago

“Item arrived late, and now they want me to pay to return it plus restocking fee. I will not recommend this company”

Helpful Report

Posted 1 year ago

Hello, please accept our sincere apologies if your order was delayed. Unfortunately, we have no control over these delays, although our carriers try their best to keep track of information up to date. Your feedback will undoubtedly be used to enhance our shipping process so that our partner courier can deliver our products on schedule. If you’re not satisfied with your purchase, we offer a refund for up to 30 days after your order has been delivered, provided it is unused, in the original packaging, and in new condition. However, as stated in our return policy, Titan will offer a refund of your original purchase price minus the restocking fee within 30 days of your delivery date.  Unfortunately, we don't have control over the return cost as it is being paid to the carrier. Here's the link to our return policy for your reference, https://www.palletforks.com/return-policy.html. Please email us at info@titanattachments.com if you require further assistance.

Posted 1 year ago

“Replacement parts horrible experience”

Helpful Report

Posted 1 year ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. If you’re not satisfied with your purchase, we offer a refund for up to 30 days after your order has been delivered, provided it is unused, in the original packaging, and in new condition. Here's the link to our return policy for your reference, https://www.palletforks.com/return-policy.html. Please email us at info@titanattachments.com if you require further assistance.

Posted 1 year ago

“this order has NOT completely arrived this is the second order in a row to be incomplete, one fork lost in shipment in the same place on two orders , still waiting for the second one...”

Helpful Report

Posted 1 year ago

Hello, please accept our sincere apologies if parts of your order are missing. Your feedback will certainly be used to enhance our shipping procedure, ensuring that our warehouse team properly inspects the items prior to delivery to guarantee that they are complete. I checked your account and found that you had already spoken with one of our product specialists, who had placed your replacement order. Please email us at info@titanbrands.com if you require further assistance.

Posted 1 year ago

“Ordered pallet forks for a John Deere tractor. One for was delivered two days after order was made. It’s been a week now and haven’t received the rest of my order. Would not recommend them at all.”

Helpful Report

Posted 1 year ago

Hi, we sincerely apologize for your experience with us. I will be more than happy to look into your concern so we can make it right for you. Unfortunately, I am unable to locate your order details due to having limited information. Please reach out to us at info@titanbrands.com so we can assist you further.

Posted 1 year ago

“While trying to assemble my landscape rake two of the 24 nuts take hold the teeth on were bad-one slipped over the threads and other would slip when tightened-when I called about this they wanted a video of nuts not working and send e-mail about problems—just st send me two nuts or better yet add at least one or two extra nuts for assembly”

Helpful Report

Posted 1 year ago

“I ordered the wrong sku. Not able to find a reasonable cost to ship the return item. So I am stuck with a product that I can’t use. Other than my mistake everything was great.”

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Posted 1 year ago

“Lost part of my order but after two phone calls they resent it”

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Posted 1 year ago

Titan Attachments is rated 4.4 based on 26,674 reviews