Titan Attachments Reviews

Name: Titan Attachments
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.39

4.4 Rating 26,843 Reviews

84 %

of reviewers recommend Titan Attachments

4.4

Based on 26,843 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

800-605-7595

Email:

info@palletforks.com

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Titan Attachments 5 star review on 13th May 2025

1248

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I have called and told you many times it has never arrived.”

Helpful Report

Posted 3 years ago

Hello Robert, please accept our sincere apologies if the item you ordered took longer than expected to arrive. Unfortunately, we have little control over these issues, and our couriers do their best to deliver our packages on schedule. Your feedback will certainly be used to improve our shipping procedure and ensure that our partner courier delivers our products on time. I checked your account and found that the replacement order arrived on May 24, 2022. If you need further assistance, please contact us at info@titanbrands.com and mention PBR Joanna.

Posted 3 years ago

“This was a replacement for one that seemingly never shipped. The item arrived WITHOUT the parts to attach the forks. There was wrapping tape around about a foot long section, which was empty but appeared to be where they had been attached. Along with the replacement item came the originally shipped item, which was sent back. This arrived over a week after the forks. While I expected two shipments, I had no way of knowing they would be a week apart. Communication was very difficult because Titan's customer service is a completely separate entity. The forks, brand new, are rusting and the design makes it likely it's going to get a lot worse. regret the purchase.”

Helpful Report

Posted 3 years ago

Hello John, please accept our heartfelt apologies for the poor quality of the item you received and the length of time it took to address your concern. We will absolutely use your feedback to improve our shipping process, ensuring that our warehouse team thoroughly inspects the items before shipping to guarantee that we are offering the highest quality possible, and to enhance our processes to ensure that your concern is addressed promptly. I looked into your account and found that you had already spoken with one of our product specialists, who had submitted the return request for you. If you need further assistance, please contact us at info@titanbrands.com and mention PBR Joanna.

Posted 3 years ago

“Didn't go together well, Some parts didn't line up smoothly. Finally got it together, first time using it bent a keyway. Don't know how it happened! Now I'm looking to repair it with a new one.”

Helpful Report

Posted 3 years ago

Hello Mark, please accept our heartfelt apologies for the item's poor quality. Your feedback will certainly be used to enhance the products we manufacture in order to achieve our goal of providing the highest possible quality. I checked your account and found that you had already spoken with one of our product specialists, who had placed your replacement order. Please email us at info@titanbrands.com with the subject line PBR Joanna if you require further assistance.

Posted 3 years ago

“2nd item I’ve order and it came defective to where I had to modify it to work.”

Helpful Report

Posted 3 years ago

Hello Adam, please accept our heartfelt apologies for the damaged item you received. Your feedback will certainly be used to enhance the products we manufacture in order to achieve our objective of providing the highest quality possible. I looked through your account and found that you had already spoken with one of our product specialists, who had issued you a partial refund. Please email us at info@titanbrands.com and reference PBR Joanna if you require further assistance.

Posted 3 years ago

“Fedex was god awful in getting the package to me. Over a week late. The package was “boxed” horribly and damaged. I know it’s made to get beat up on a tractor. But what if it was a gift for somebody?”

Helpful Report

Posted 3 years ago

Hello Mitch, please accept our heartfelt apologies if the item was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the stresses of transit. Your feedback will certainly be used to enhance our shipping procedure and guarantee that our partner courier takes proper care of the items they deliver. If the item fails in any way, you can file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. You may also contact us at info@titanbrands.com and reference PBR Joanna.

Posted 3 years ago

“It doesn’t fit correctly, the set screw on the pump pto shaft didn’t have any locktite so it keeps coming loose , the pump on the unit is too small & can barely keep up at maximum rpm’s”

Helpful Report

Posted 3 years ago

Hello Mitchell, please accept our heartfelt apologies for the poor quality of the item you received. We will certainly use your feedback to enhance the items we manufacture in order to achieve our aim of providing the highest quality possible. I checked your account and saw that you had already spoken with one of our product specialists, who had already submitted your return request. If you need further assistance, please email us at info@titanbrands.com and mention PBR Joanna.

Posted 3 years ago

“Some holes wereiss aligned. Power coating was missing in areas. Was expecting a better quality product. I have Titan powered post driver, the fuel system and carb leaks. Had to have a repairman fix it. Over all not sure I'll be buying any more Titan products.”

Helpful Report

Posted 3 years ago

Hello Vincent, please accept our heartfelt apologies for the item's poor quality. Your feedback will certainly be used to improve our shipping process, ensuring that our warehouse team thoroughly inspects an item before shipping to guarantee that we are sending the highest quality possible. I checked your account and found that you had already communicated with one of our product specialists, who had given you a promo code to compensate for the inconveniences. Please email us at info@titanbrands.com with the subject line PBR Joanna if you require further assistance.

Posted 3 years ago

“attachment came unsecured with parts missing, Customer service was very helpful but still waiting on missing parts, if it had been banded better for shipping it would be able to evaluate and use ,”

Helpful Report

Posted 3 years ago

Hello Terry, please accept our heartfelt apologies for the item's poor packaging, which resulted in missing parts. We value our customers' opinions and are constantly working with shipping providers to enhance our packaging so that it can survive the stresses of transit. I checked your account and found that the replacement order arrived on May 25, 2022. If you need further assistance, please contact us at info@titanbrands.com and mention PBR Joanna.

Posted 3 years ago

“In all fairness the unit is great. I just can't use it because the package was damaged and the link bolts were missing. Titan is working to get them shipped and replaced.”

Helpful Report

Posted 3 years ago

Hello Richard, please accept our heartfelt apologies if the item was damaged during shipping and some parts are missing. We value our customers' feedback and are constantly working with shipping companies to enhance our packaging so that it can endure the rigors of transit. I checked your account and found that on 5/23/2022, you received a partial refund. Please email us at info@titanbrands.com with the reference PBR Joanna if you require any extra support.

Posted 3 years ago

“Very disappointing. The furrower weld broke. Unit is less then 2 years old and only use about 4 times.”

Helpful Report

Posted 3 years ago

Hi Laurie, we sincerely apologize that this was your experience with us. I will be more than happy to look into your concern so we can make it right for you. Unfortunately, I am unable to locate your order details due to having limited information. Please reach out to us at info@titanbrands.com and reference PBR Joanna so we can assist you further.

Posted 3 years ago

“"Subsoiler" didn't last 15min in the ground. Pulled by my 30hp tractor it went maybe 60 feet and the time was bent backwards and the hitching braces were also bent. Now I get to pay more money for somebody to weld bracing on it to reinforce it. Save your money and get a better name brand”

Helpful Report

Posted 3 years ago

Hello Wayne, please accept our heartfelt apologies if the Subsoiler failed after 15 minutes of operation. Your feedback will certainly be used to enhance the products we manufacture in order to achieve our objective of giving the highest quality possible. I checked your account and found that you had already spoken with one of our product specialists, who had placed the replacement order for you. Please email us at info@titanbrands.com and reference PBR Joanna if you require further assistance.

Posted 3 years ago

“I cut about 10-15 small trees. It is not working for.12 inches for sure. The biggest tree was about 9-10 inches. A big metal plate bent and I call the customer Service and nothing happens. I went with the tree shear to a private service and I will need to straight up the metal plate and to weld some extra strength....”

Helpful Report

Posted 3 years ago

Hello Robert, please accept our heartfelt apologies for the item's poor quality. Your feedback will certainly be used to enhance the products we manufacture in order to achieve our goal of providing the highest quality possible. I reviewed your account and orders to see if there was anything we could do to improve your situation. Unfortunately, I was unable to come up with a better option than the one we have presented, which is to return the item for a replacement or refund. If you need further assistance, please contact us at info@titanattachments.com and reference PBR Amyra.

Posted 3 years ago

“U-bolts to assemble attachment were missing. While replacement parts have been ordered, they have yet to ship. Attachment is needed now. Better packing would have prevented the loss of the original parts.”

Helpful Report

Posted 3 years ago

Hello Michael, please accept our sincere apologies if the missing parts prevent you from using the item you purchased. Your feedback will undoubtedly be used to enhance our shipping processes, ensuring that our warehouse team properly inspects the items before shipping to guarantee that all parts are included. I checked your account and found that the replacement order was received on May 18, 2022. If you need further assistance, please email us at info@titanbrands.com and mention PBR Joanna.

Posted 3 years ago

“So far poor. Will update my rating once I get my missing parts for my PRORC60 Brush Cutter. Specifically the entire Wheel tire assembly is missing, the entire Pivoting Upper Hitch-Black and Fittings and finally one (1) Locknut M16 is missing. This is the fifth Titan attachment I have purchased and by in large they have been very good. I expect the same from the brush cutter once I get the missing parts. Purchase and Delivery was fine, but it may be a shame that this purchase may be messed up with missing Parts. Sincerely -- F.W. Jones”

Helpful Report

Posted 3 years ago

Hello Frederick, please accept our sincere apologies for the missing parts in your order. Your feedback will certainly be used to enhance our shipping procedure, ensuring that our warehouse team properly inspects the item before shipping to guarantee that all parts are there. I reviewed your account and found that you had already spoken with one of our product specialists and decided to return the item to us. Please email us at info@titanbrands.com and reference PBR Joanna if you require further assistance.

Posted 3 years ago

“I have opened a customer service request because the unit was damaged in shipping.”

Helpful Report

Posted 3 years ago

Hello Tommy, please accept our heartfelt apologies if the item was damaged in transit. Unfortunately, we have little control over these difficulties, and our carriers do their best to deliver our packages as safely and securely as possible. Your feedback will certainly be used to enhance our shipping procedure and guarantee that our partner courier takes proper care of the item they are delivering. I looked over your account and found that you had already spoken with one of our product specialists and you decided to return the item to us. Please email us at info@titanbrands.com and reference PBR Joanna if you require further assistance.

Posted 3 years ago

“Order took weeks to get in and I wasn’t able to use it for the main job I bought it for. Once it finally arrived the box was all banged up and falling apart. Item was missing a lot of paint from the shipping process. Have not been able to use the tool yet”

Helpful Report

Posted 3 years ago

Hello Michael, please accept our heartfelt apologies if the item you ordered was damaged in transit. We value our customers' opinions and are constantly working with shipping providers to enhance our packaging so that it can survive the stresses of transit. If the item fails in any way, you can submit a warranty claim at https://support.palletforks.com/hc/en-us/requests/new? ticket form id=360001282752. If you require further assistance, please contact us at info@titanbrands.com and mention PBR Joanna so that we can assist you.

Posted 3 years ago

“3pt hitch receiver and weight rack. The receiver is too large should measure 2-1/6” inch inside, its a heavy 2-5/16”. Not going to hold up to much. Rest of attachment seems ok, but considering this is the primary function of this attachment I am not happy. If I wanted to fabricate and weld I would not have purchased one.”

Helpful Report

Posted 3 years ago

Hello Christopher, please accept our heartfelt apologies if the item you purchased did not live up to your expectations. Your feedback will certainly be used to improve the items we manufacture so that you do not need to adjust them the next time you purchase. I reviewed your account and found that you had already spoken with one of our product specialists, who had provided a partial refund so that you could buy the missing part locally and have the item altered. If you need further assistance, you may email us at info@titanbrands.com and mention PBR Joanna.

Posted 3 years ago

“Was very pleased with how it all was done. I sure did like the way it was shipped very good material it came in. I'll let Titan know how the impelment works when the ground drys up. Thank you all for a job well done. It's built to last.”

Helpful Report

Posted 3 years ago

Hello Douglas! Thank you for the positive feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery so we are overjoyed with this feedback. We hope to be able to serve you again!

Posted 3 years ago

“Very late Did not get the 10 percent off as promised. Very satisfied with the equipment”

Helpful Report

Posted 3 years ago

Hello Robert, please accept our sincere apologies for the delay in applying the discount code to your order. We will absolutely use your feedback to enhance our processes so that we can respond to our customers' needs as quickly as possible. I checked your account and found that on 5/19/2022, a partial refund was issued. Please email us at info@titanbrands.com and reference PBR Joanna if you require further assistance.

Posted 3 years ago

“Very disappointed with this item and the shipping. Poor to none-existent tracking….and was very unpleasantly surprised that it came completely disassembled. This was NOT noted when I ordered it. Very expensive for a pile of parts. I don’t think I would order from Titan again.”

Helpful Report

Posted 3 years ago

Hello Patrick, please accept our heartfelt apologies if the item you ordered did not match your expectations. The majority of our items require assembly because it is safer to ship an item when it is disassembled. However, we will surely consider your feedback to enhance our processes so that our customers have clear information regarding the item being disassembled. Please contact info@titanbrands.com and reference PBR Joanna if you require further assistance.

Posted 3 years ago

Titan Attachments is rated 4.4 based on 26,843 reviews