Titan Attachments Reviews

Name: Titan Attachments
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.39

4.4 Rating 26,843 Reviews

84 %

of reviewers recommend Titan Attachments

4.4

Based on 26,843 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

800-605-7595

Email:

info@palletforks.com

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Titan Attachments 5 star review on 13th May 2025

1248

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The delivery arrives is horrible. I am still waiting in a package that’s been sitting at ups and the fedex deliveries were left at end of my driveway partially in road.”

Helpful Report

Posted 3 years ago

Hello Chad, thank you for your feedback. We found your account and verified that your order was shipped within 24 hours. We apologize for any carrier delays that occurred after the order was shipped. Unfortunately, we have little control over these delays, and our carriers try their best to keep the tracking information up to date. Your feedback will absolutely be used to enhance our shipping procedure, ensuring that our partner courier delivers the items on schedule and equally delivers the shipments. According to your account, everything was delivered on May 31, 2022. Please email us at info@titanattachments.com and reference PBR Amyra if you need further assistance.

Posted 3 years ago

“Placed order on April 21, and on April 22 received notice of shipment with tracking number. On April 29, with no movement on the shipment, called to enquire about the status. On May 3 was informed that it would have to be reshipped as the first shipment was lost. Shipment arrived at freight dock on May 11, but freight company only delivers to my area once a week, so had to wait another week for delivery. Finally received the shipment on May 17, almost a month after the initial order.”

Helpful Report

Posted 3 years ago

Hello Raymond, thank you for your feedback. We found your account and verified that your order was shipped within 24 hours. We apologize for any carrier delays that occurred after the order was shipped. Unfortunately, we have little control over these delays, and our carriers try their best to keep the tracking information up to date. Your feedback will absolutely be used to enhance our shipping procedure, ensuring that our partner courier delivers the items on schedule and equally delivers the shipments. According to your account, everything was delivered on May 17, 2022. Please email us at info@titanattachments.com and reference PBR Amyra if you need further assistance.

Posted 3 years ago

“Order delivery time has not consistently been twice as long as when ordered. When I place the order it says delivery Friday. Then the next day it say Saturday. Now it says Sunday and we will see. That was the same as my last order. Need realistic shipping times. I planned my work around when it was supposed to show up. So now I assume nothing until it is actually here. We will see if actually shows up today. I think it probably won’t.”

Helpful Report

Posted 3 years ago

Hello Kevin, thank you for your feedback. We found your account and verified that your order was shipped within 24 hours. We apologize for any carrier delays that occurred after the order was shipped. Unfortunately, we have little control over these delays, and our carriers try their best to keep the tracking information up to date. Your feedback will absolutely be used to enhance our shipping procedure, ensuring that our partner courier delivers the items on schedule and equally delivers the shipments. According to your account, everything was delivered on May 28, 2022. Please email us at info@titanattachments.com and reference PBR Amyra if you require further assistance.

Posted 3 years ago

“The order did not come with instructions on how to put it together!!!!”

Helpful Report

Posted 3 years ago

Hello Robert, please accept our sincere apologies if the item arrived without the manual. To avoid customer confusion, we will absolutely consider your suggestions to improve the manuals for our products and make sure that every product we ship has a manual inside the package. The item's manual may be found at http://titanmanuals.com/pdfs/PRAKE.pdf. You may also find the manual on the product page on the website. If you have any pending issues that we can look into for you, please reach out to us at info@titanattachments.com and reference PBR Amyra so we can assist you further.

Posted 3 years ago

“Shipping was bad ! Sorry, but it’s the truth”

Helpful Report

Posted 3 years ago

Hello David, we appreciate your feedback! We apologize for any carrier delays that came up after the order shipped. Unfortunately, these delays are out of our control and our carriers do their best at updating the tracking information to reflect the current status. If you have any pending issues that we can look into for you, please reach out to us at info@titanattachments.com and reference PBR Amyra so we can assist you further.

Posted 3 years ago

“Original package shipped out in a timely maner. was missing a part, took costumer service over a month and many phone calls to finally get the replacement part shipped out. They sent the wrong replacement part”

Helpful Report

Posted 3 years ago

Hello Austin, please accept our sincere apologies if you received the wrong replacement part. Your feedback will certainly be used to improve our shipping process, ensuring that our warehouse team properly inspects each item before shipping to guarantee that the correct one is sent. We sent you an email on June 15, 2022, asking for photos, but we have yet to hear back. Please email us at info@titanattachments.com with the subject PBR Amyra so we can assist you further.

Posted 3 years ago

“Attachment is good. Fulfillment is less than ideal. Delivery date shifted a few times.”

Helpful Report

Posted 3 years ago

Hello Brady, please accept our heartfelt apologies if the item you purchased arrived late. Your feedback will be used to improve our processes and ensure that items are delivered on time. I reviewed your account and found that the items you ordered were on backorder, which is why it was not shipped immediately. Due to the high demand for this product and current logistics issues in the country, our backorder dates may get pushed back. However, upon checking, it was delivered on May 27, 2022. If you have any pending issues that we can look into for you, please reach out to us at info@titanattachments.com and reference PBR Amyra so we can assist you further.

Posted 3 years ago

“The attachment is great, but the shipping company "Saia" wasted my time. They scheduled to deliver with me and it was no call no show on the date we agreed on. (I would see if they can offer a better deliver window then the 8 to 5 in the first place). I reached out to them that afternoon and they could not give me any answers to why it was not delivered. They then called me the next morning wanting to schedule for the next day(2 days after the first set delivery day). I had already changed my plans for a whole day previously, so I picked up the implement at Saia distibutuion center myself. I understand things happen, but the way it was handled was very poor. I hope yall take a look at this, because I think yall have great products and no need to be losing business in the future due to shipping. As yall know time is money and it goes the same for your customers who order your products.”

Helpful Report

Posted 3 years ago

Hello Koby! We sincerely apologize for your experience with us. We found your account and verified that your order was shipped within 48 hours. We apologize for any carrier delays that occurred after the order was shipped. Unfortunately, we have little control over these delays, and our carriers try their best to keep the tracking information up to date. Your feedback will absolutely be used to enhance our shipping procedure, ensuring that our partner courier delivers the items on schedule and equally delivers the shipments. According to your account, everything was delivered on May 18, 2022. Please email us at info@titanattachments.com and reference PBR Amyra if you require further assistance.

Posted 3 years ago

“Does not work if you have the extra cutting blade on your loader bucket. I have a L3560 with a LA805 Loader with extra cutting blade and it will not fit corretly.”

Helpful Report

Posted 3 years ago

Hello Neil, please accept our sincere apologies if the item you purchased did not work with your loader. We value our customers' feedback and are constantly working to enhance the products we manufacture to achieve our goal of providing the highest quality possible. We sent you an email on June 15, 2022, asking for photos to check if you received the correct item, but we have yet to hear back. Please email us at info@titanattachments.com with the subject PBR Amyra so we can assist you further.

Posted 3 years ago

“Ordering online was simple. The forks arrived, but they did not fit properly. We had to grind down the attachments for them to fit, and not pose a hazard to our team using them.”

Helpful Report

Posted 3 years ago

Hello Michelle, please accept our heartfelt apologies if the item you purchased did not live up to your expectations. We strongly advise you to contact us before making any changes to the item, since doing so will void the warranty. We may also verify if the item is indeed compatible with your needs by contacting us. Please email us at info@titanbrands.com and reference PBR Joanna if you require further assistance.

Posted 3 years ago

“Table came. Shipping was a day late. And the table is damaged.”

Helpful Report

Posted 3 years ago

Hi Kyle. We sincerely apologize that we could not provide a positive experience for you! We were able to locate your recent order with us and found the order was shipped within 48 hours of placing the order and shows delivered within our promised 5-7 business days. We have also checked, and we have issued a replacement for the damaged item and that you received it on 5/26/2022. If you have any pending issues that we can look into for you, please reach out to us at info@titanattachments.com and reference PBR Amyra so we can assist you further.

Posted 3 years ago

“One of the locking levers parts are missing on one side wish someone would call me”

Helpful Report

Posted 3 years ago

Hello Chris, please accept our sincere apologies if parts of your order are missing. Your feedback will certainly be used to enhance our shipping procedure, ensuring that our warehouse team properly inspects the items prior to delivery to guarantee that they are complete. We sent you an email on June 21, 2022, confirming the part number of the missing part, but we have yet to hear back. Please contact us at info@titanattachments.com with the subject PBR Amyra so that we can assist you further.

Posted 3 years ago

“Ordered a Universal skid steer quick attachment and plate from Titan. The plate does NOT fit. It appears the angle of the top plate is so off, that the plate will not fully seat onto the quick attach. Very poor quality control. Will be contacting Titan about returning non-working plate.”

Helpful Report

Posted 3 years ago

Hello Mike, please accept our heartfelt apologies if the item you purchased did not match your expectations. Your feedback will undoubtedly be used to improve the products we manufacture in order to achieve our mission of providing the highest quality possible. I sent you an email on June 14, 2022, offering some solutions to your concern, but I have yet to hear back. If you need further assistance, please contact us at info@titanbrands.com and mention PBR Joanna.

Posted 3 years ago

“Excellent product. Your service department is your excuse department. You are proud of your free shipping, you chose FEDEX and paid FEDEX. They aren’t a third party they are part of Titan. The package was just set off truck in center of our driveway, 50+ ft from carport. I’m 70 with old age health issues, but I carried it to carport. Your service department said I should have ask a neighbor for help to carry package. That’s not service, they repeatedly said they had no control over 3rd party shipper, the shipper Titan selected and Titan paid. I’ll not ask a neighbor but I’ll shop your competition.”

Helpful Report

Posted 3 years ago

Hello Roy! We sincerely apologize we were not able to provide a positive experience for you! While FedEx is our shipper for this order, we, unfortunately, have no control over the service that they provide upon delivery. Freight orders are instructed to be met at the drive way and ground orders are instructed to be delivered at your door. If FedEx failed to do this, I highly suggest you contact FedEx's customer service to file a complaint. If you have any pending issues that we can look into for you, please reach out to us at info@titanattachments.com and reference PBR Amyra so we can assist you further.

Posted 3 years ago

“I have not yet received my attachments because they were sent to the wrong freight forwarder. Soon after I placed the order I realized I provided the wrong freight forwarder. I received notice that the order was ready to ship and I immediately sent an e-mail explaining my mistake- I also followed up with a phone call- The e-mail response explained that it might take up to 3 days to answer. I was asked to pay $70 to change the address which I did. After talking with three different customer service people I received an acknowledgment that the address had been changed- I tracked the shipment and could see that it was still going to the wrong address. I informed customer service again. Unfortunately, the equipment ended up at the wrong address, where I do a lot of business within Alaska and they assumed it was going to Alaska so they loaded it up and sent it to Alaska - it was supposed to be coming to Hawaii. I repeatedly requested to Titan that the BOL I provided be included with the equipment - which it was not - if it had been included, the equipment would not have been sent to Alaska. Currently, the equipment is due to land in Alaska on Tuesday and be back in Washington on 6/13. I have arranged for the equipment to be shipped from Washington to Hawaii. There will be cost involved with transferring the equipment from one Freight forwarder to the other which I would expect Titan to cover. It sounds like the company that sent the equipment to Alaska is going to waive the fees associated with that because they did not verify the final destination and we are good customers. Bottom line I think is that Titan needs to respond to e-mails as soon as possible and this could of all been avoided.”

Helpful Report

Posted 3 years ago

Hello Kelly, please accept our heartfelt apologies for the difficulties you had with your order. We will definitely use your suggestions to improve our processes so that we can respond to our customers' concerns as quickly as possible. I checked your account and found that you had already spoken with one of our product specialists, who had reimbursed your re-routing fee. If you need further assistance, please contact us at info@titanbrands.com and mention PBR Joanna.

Posted 3 years ago

“Bought Grapple for my Bobcat, grapple itself works great. But has a bad design, when it fully opens it hits the Hydraulic connection on the unit. Had to replace both connections on first use and still have the issue to be careful with.”

Helpful Report

Posted 3 years ago

Hello Erick, please accept our heartfelt apologies for the item's poor quality. Your feedback will certainly be used to improve the products we manufacture in order to achieve our goal of providing the highest possible quality. I looked over your account and found that you are currently working with one of our product specialists, who will help you resolve your concern. Please email us at info@titanbrands.com with the subject line PBR Joanna if you require further assistance.

Posted 3 years ago

“Unfortunate hit or miss on quality control and on shipping damage. Bought a 5 ft JD bucket and the quick attach lower pins are NOT aligned with the factory carrier and they won't fit. Now I have to go through the hassle of replacement / return and still have more days/weeks of no bucket! Also bought a JD fork holder & forks.... alignment of the lower pins fork holder is perfect. However, both items were delivered in terrible shipping condition by SAIA. The loader forks and holder were falling off a completely busted-up pallet. The loader bucket's angle iron protective cage was totally smashed. Fortunately, both are HD items, so the actual pieces only had major paint scratches and some ding marks, with nothing actually bent or inoperatable.”

Helpful Report

Posted 3 years ago

Hello Roger, please accept our heartfelt apologies if the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. I looked into your account and found that you had already spoken with one of our product specialists, who issued a partial refund and a replacement part for you. If you need further assistance, please contact us at info@titanattachments.com and mention PBR Amyra.

Posted 3 years ago

“I ordered it march 23, 2022 didn't receive it until May 18,2022. My credit card was charged in march, but i didn't get the product until 2 mo later. The picture/ad doesn't say that this product comes in a box and needs to be put together. After waiting 2 months I hope to god, that there isn't any screws/nuts/bolts, or peices missing from this assembly kit. The wood crate it was shipped in, had gaps in the seams so I hope nothing fell out, which I won't know until I get to assemble it.”

Helpful Report

Posted 3 years ago

Hello Christine, please accept our heartfelt apologies if the item you ordered took a long time to arrive. Our inventory is currently moving so quickly due to an increase in orders that some items do not stay in stock for more than a day or two. Backorder dates are estimates, meaning the items may come sooner or later than expected, based on a variety of factors such as quality and manufacturer delivery delays. I sent you an email on 5/27/2022 asking if there were any missing parts, but I have yet to hear back. You can still contact us at info@titanbrands.com with the subject line PBR Joanna, and we will be happy to assist you further.

Posted 3 years ago

“Packaging is horrible paint is damaged”

Helpful Report

Posted 3 years ago

Hello Stefanie, please accept our heartfelt apologies if the item you ordered was damaged during shipping. We value our customers' experience and are constantly working with carriers to improve our packaging so that it can endure the rigors of transit. I sent you an email on 5/26/2022 with possible solutions to your concern, but I have yet to hear back. You can still contact us at info@titanbrands.com with the subject PBR Joanna, and we'll be happy to assist you further.

Posted 3 years ago

“You did not keep track of my first order. Your customer service was of no help in beginning. Finally the last call I made was successful. Thank you”

Helpful Report

Posted 3 years ago

Hello Jack, please accept our heartfelt apologies for the difficulties you had with your order. Unfortunately, we have no control over these issues, and our couriers do their best to deliver our packages on schedule. Your opinion will certainly be used to improve our shipping procedure and ensure that our partner courier delivers our items on time. If you need further assistance, please contact us at info@titanbrands.com and mention PBR Joanna.

Posted 3 years ago

Titan Attachments is rated 4.4 based on 26,843 reviews