Titan Attachments Reviews

Name: Titan Attachments
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.39

4.4 Rating 26,843 Reviews

84 %

of reviewers recommend Titan Attachments

4.4

Based on 26,843 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

800-605-7595

Email:

info@palletforks.com

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Titan Attachments 5 star review on 13th May 2025

1248

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“No option to modify or cancel order”

Helpful Report

Posted 3 years ago

Hello Mark, please accept our sincere apologies if your cancellation request was not honored when you contacted us. We are unable to make adjustments to any orders once they have been placed due to the quick turn-around time. I see that everything was delivered on July 14, 2022 Please email us at info@titanattachments.com with the subject line PBR Amyra if you require further assistance.

Posted 3 years ago

“The packaging was awful, the part was all scuffed up not that it mattered. The part needs to be better packaged going forward.”

Helpful Report

Posted 3 years ago

Hi Brandon, thank you very much for the review and my apologies that your order was delivered in unsatisfactory conditions. This is on us and we'll strive to do better. We value our customers' experience and are constantly working with carriers to improve our packaging so that it can endure the rigors of transit.

Posted 3 years ago

“Item delivered was damaged. I called and sent pictures- was transferred to product support who took about 10 minutes to find out damaged part was not in stock. Said would check if could take off a finished product and would call me back by end of next day. That was 3 days ago - still haven’t heard back and still can’t use product.”

Helpful Report

Posted 3 years ago

Hi Jill, thank you for the review and my apologies for the late response. We sincerely apologize we were not able to provide a positive experience for you. I have had a chance to check this and I can see that a return for a full refund has been issued on 08/04 for the 2 orders on your account. I’m really sorry again that you had a frustrating experience. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with us. We value our customers' experience and are constantly working with carriers to improve our packaging so that it can endure the rigors of transit. Thank you however for letting us turn this around for you.

Posted 3 years ago

“Purchased a 72" flail mower. Item arrived more than a week late in a destroyed crate. 6 of the flail blades were mounted backward. Your technical product support is non existent! I was told there would be some form of compensation for half a day's work to make corrections. Almost one week later still no follow up from Titan!!!”

Helpful Report

Posted 3 years ago

Hello Joseph, please accept our heartfelt apologies for the item's poor quality. Your feedback will certainly be used to enhance the products we manufacture in order to achieve our goal of providing the highest quality possible. I checked your account and found that you had already spoken with one of our product specialists, who had issued a partial refund for the inconvenience. Please email us at info@titanattachments.com and reference PBR Amyra if you require further assistance.

Posted 3 years ago

“The spike looks to weak to pick up hay rolls I will find out as soon as hay season starts this may be money wasted”

Helpful Report

Posted 3 years ago

Hi Sharon, thank you for the feedback and my apologies if the attachment will possibly not live up to your expectations. lease do not hesitate to reach out to us via info@titanbrands.com and reference PBR Angelo for any issues you may encounter while using the attachment.

Posted 3 years ago

“Called to adjust order a couple hours after placing to be told it needed to be canceled to be adjusted.. as the order was “already sent to the warehouse for shipment”…. But it obviously was not as it many days to ship out and many days to arrive.. timing was not all friendly to support an immediate farm operation need.”

Helpful Report

Posted 3 years ago

Hello Walt, please accept our sincere apologies if your request to modify the order was not honored when you contacted us. We are unable to make adjustments to any orders once they have been placed due to the quick turn-around time. Your feedback will undoubtedly be used to enhance our modification policy. I reviewed your order, and everything was delivered on July 06, 2022. Please email us at info@titanattachments.com with the subject line PBR Amyra if you require further assistance.

Posted 3 years ago

“Sales team was great, product is great, but the service department not so much. My implement was shipped in two separate packages, one arrived in a few days the other traveled the country for a week or so then finally made it here .”

Helpful Report

Posted 3 years ago

Hi Keely, thank you for your review. I’m really sorry to hear you had a frustrating experience regarding shipping. I have had a chance to check this and Most of our Frames with Spears are shipped separately via ground shipment as they are sorted at the carrier's terminal depending on their size, length and width. We value our customers' experience and feedback and are constantly working with carriers to better make shipping time more efficient. My apologies again as we were not able to factor this unforeseen issue the carrier has encountered.

Posted 3 years ago

“I have a 2021 JD 3032. Ordered the Titan stump bucket as it was advertised to fit my FEL JD quick attach system. Not so. The pin spacing was off a good amount. I had to use a side grinder to remove at least 1/8” of metal from the inside of both pins. After an hour of grinding and shaping the bottom pins on the stump bucket finally went in enough to insert the hitch pins. I have had this problem with no other attachment made for my JD attachment system. Titan engineers need to verify what their fabricators are doing. The bucket is sturdily built as advertised. May be hard to remove because of tight fit.”

Helpful Report

Posted 3 years ago

Hello Fred, please accept our heartfelt apologies if the item you purchased did not live up to your expectations. Your feedback will certainly be used to improve the products we manufacture in order to achieve our objective of providing the highest quality possible. If the item fails in any way, you can file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. You may also contact us at info@titanattachments.com and reference PBR Amyra if you require additional assistance.

Posted 3 years ago

“Haven’t used the equipment yet, but I’m not concerned about it’s functionality. This is my first time interacting with your company and communicating with the customer seemed to be a low priority. There was a system problem during my purchase attempt and I asked Titan Attachments to communicate with me before continuing due. Instead of responding to me, Titan Attachments sent what they thought was a complete order and billed me. I don’t fault anyone where system errors occur because things happen. Where I find it disappointing and problematic is when the customer identifies an issue or issues and simply asks to hold further action for clarity before proceeding and both the merchant and the financing agency ignored the customer’s request. I actually intended to also purchase a ballast box with the pallet fork purchase, but I’ll just leave this issue where it is and forgo purchasing the ballast box from Titan Attachments. Not being able to communicate with someone at Titan Attachments over the weekend when an order appears to be an error is concerning especially since this is my first time interacting with your company. I don’t fault anyone where system errors occur because things happen. Where I find it disappointing and problematic is when the customer identifies an issue or issues and simply asks to hold further action for clarity before proceeding and both the merchant and the financing agency ignored the customer’s request. I actually intended to also purchase a ballast box with the pallet fork purchase, but I’ll just leave this issue where it is and forgo purchasing the ballast box. The other issue is related to Bread‘s inclination to default to the merchant where there is an error, but that is something that I have already addressed with their team. The fact that I received a request for a customer review after already communicating my concerns to Titan Attachments’ Customer Service, indicates that their system has multiple gaps and blind spots.”

Helpful Report

Posted 3 years ago

Hello Rod, we appreciate your feedback! We sincerely apologize for the technical issues. Your feedback will certainly be used to enhance our website to avoid having the same issues happening again. We will also consider your suggestion to have customer service available on weekends. I checked your account, and you have already spoken to one of our customer service specialists who have reported the said issue and that our technical team has already looked into it. Please contact us at info@titanattachments.com with the subject PBR Amyra if you need further assistance.

Posted 3 years ago

“Slow shipping. It took two weeks”

Helpful Report

Posted 3 years ago

Hello Rick, please accept our heartfelt apologies if your order was delayed. We were able to locate your recent order with us and found the order was shipped within 24 hours. Unfortunately, we have no control over these delays, although our carriers try their best to keep track of information up to date. Your feedback will undoubtedly be used to enhance our shipping process so that our partner courier can deliver our products on schedule. I have reviewed your order and everything was delivered on July 01, 2022. Please email us at info@titanattachments.com with the reference PBR Amyra if you require further assistance.

Posted 3 years ago

“The three point hitch adapter skid steer quick attach plate was received quickly. Upon inspection it looks well made, but when I went to put it on my skid steer I could only get one of my quick attach levers to shut at a time. Using a tape measure and comparing to my other quick attach attachments I found the attachment points to be off 1/2". Needing the attachment now, I used a grinder and file to widen the gap and make it fit. Not an operation I prefer on new equipment. Looking at the SAE standards for quick attach plates, the dimensions on the piece were just wrong.”

Helpful Report

Posted 3 years ago

Hello Damon, please accept our sincere apologies if the item you purchased did not meet your expectations. Your feedback will certainly be used to enhance the products we manufacture in order to achieve our goal of providing the highest quality possible. If the item fails in any way, you can file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. You may also contact us at info@titanattachments.com and reference PBR Amyra if you require additional assistance.

Posted 3 years ago

“Item I received was damaged. Waiting for a response from Titan.”

Helpful Report

Posted 3 years ago

Hello Cam, please accept our heartfelt apologies if the item you received was damaged during shipping. We value our customers' feedback and are constantly working with shipping companies to enhance our packaging so that it can endure the rigors of transit. I checked your account and found that you had already spoken with one of our product specialists, who had processed a partial refund for the damages on July 14, 2022. Please email us at info@titanattachments.com and reference PBR Amyra if you require further assistance.

Posted 3 years ago

“First order got lost by FedEx. Replacement order missing all the hardware….frustrating experience.”

Helpful Report

Posted 3 years ago

Hello Byron, please accept our sincere apologies if the first order was lost in transit and that the replacement order has missing hardware. Your feedback will certainly be used to enhance our shipping procedure, ensuring that our warehouse team properly inspects the items prior to delivery to guarantee that they are complete. We sent you an email on July 13, 2022, offering an amount for appeasement for the missing parts, but we have yet to hear back. Please contact us at info@titanattachments.com with the subject PBR Amyra so that we can assist you further.

Posted 3 years ago

“Too much hydraulic oil leak from hoses during shipping. Need to color code hoses for simple assembly .”

Helpful Report

Posted 3 years ago

Hello Albert, please accept our heartfelt apologies if the item you purchased has too much hydraulic oil leaking from hoses. We value our customers' feedback and are constantly working with shipping companies to enhance our packaging so that it can endure the rigors of transit. We will also absolutely consider your suggestions to color code hoses for simple assembly. I wasn't able to locate any emails or phone calls from you. Please email us at info@titanattachments.com with the reference PBR Amyra if you require further assistance.

Posted 3 years ago

“Left fork 1-1/2”’higher than right fork”

Helpful Report

Posted 3 years ago

Hello Dennis, please accept our heartfelt apologies if the item you purchased did not live up to your expectations. Your feedback will certainly be used to improve the products we manufacture in order to achieve our objective of providing the highest quality possible. If the item fails in any way, you can file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. You may also contact us at info@titanattachments.com and reference PBR Amyra if you require additional assistance.

Posted 3 years ago

“The package took over 2 weeks to get here and every time I would call they were just sorry. I asked if the shipment for the 3 times it was sent back could be sent expedited and they told me no they do not offer that service. I spoke with on CSR her name is Joy and she was very nice.”

Helpful Report

Posted 3 years ago

Hi Carlos, my sincere apologies for the experience you have had regarding the shipment. I have had a chance to check this and it would seem FedEx has damaged the first order on 06/20 and had to return it back to us. Our team issued a replacement and unfortunately it was also reported damaged on 06/28, causing another delay. However, I am glad that the shipment was changed to a pick up and they have confirmed it was picked up at their terminal. We do understand that this severely hampered any work that you may have lined up losing valuable time in the process. Thank you very much still for letting us correct this for you. We value our customers' experience and feedback and are constantly working making improvements to make sure instances like theses are reduced to 0.

Posted 3 years ago

“Product shipped missing some parts little banged up. The packaging was banged up and it was caved in on ine side. I was told that the only way it could be shipped back would be less a $300 shipping fee. While getting the parts list online the item was reduced $300 in the last couple days. Since I ordered it 2 weeks ago, they drop the price $300. I just received item missing parts. Was told by rep to try to go local store to get items I need and that they would not ship it back or refund me the balance of the sale price. Haven’t been able to use item yet because still searching for necessary parts to put together.”

Helpful Report

Posted 3 years ago

Hi Chad, Thank you for your review and we do apologize about the attachment being delivered with the missing hardware. I have had a chance check I can see that a partial refund was issued because of this. We value our customers' experience and are constantly working to make sure items are delivered complete and also to improve our packaging so that it can endure the rigors of transit; making it less likely that pieces or hardware will be lost while in transit. Also we do have a price adjustment policy however, it can be applied if an item placed on order went on sale within 24 hours. Thank you very much however for responding to our follow up email.

Posted 3 years ago

“The top was all bent up. I should have spent twenty more and got better quality.”

Helpful Report

Posted 3 years ago

Hello Jeff, please accept our heartfelt apologies for the item's poor quality. Your feedback will certainly be used to enhance the products we manufacture in order to achieve our goal of providing the highest quality possible. I sent you an email on June 30, 2022, asking for photos, but I have yet to hear back. Please contact us at info@titanattachments.com with the subject PBR Amyra so that we can assist you further.

Posted 3 years ago

“The bucket is fine. The design to attach to the back of the forks lacks safety features. The pins do not provide a secure bracing and the bucket could slide out when tilted downward as is pouring the aggregate. Please note that the design of the back of the fork is not always at 90 Deg., when the forks have this design, the pin attachment does not provide a secure wrap-around. You can design other quick disconnect attachments as extra components to complement your current design. I also noticed the two side ears or handles in the back of the bucket may not hold the weight of the aggregate when we tilt down the bucket with a full load of aggregate. These handles are very thin and the weld might not sustain all the stresses as the bucket is exposed to hours of work. Another issue is that the pockets where the fork entered, do not fit forks with longer lengths. I do not recall if you listed the length of the fork pockets in your description.”

Helpful Report

Posted 3 years ago

Hello Josie, please accept our heartfelt apologies if the item you purchased did not live up to your expectations. We value our customers' feedback and are constantly working with carriers to enhance the products we manufacture to achieve our goal of providing the highest quality possible. We sent you an email on June 29, 2022, asking for photos or videos, but I have yet to hear back. If the item fails in any way, you can file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. You may also contact us at info@titanattachments.com and reference PBR Amyra if you require additional assistance.

Posted 3 years ago

“with all the confusion with the delivery, it finally got here, still learning what it can do so far so good”

Helpful Report

Posted 3 years ago

Hello David. Please accept our heartfelt apologies if your package was lost in transit by our partner courier. Unfortunately, we have little control over these issues, and our couriers do their best to deliver our packages on schedule. I checked your account and found that you had already spoken with one of our product specialists, who had placed your replacement order that was delivered on June 16, 2022. Please email us at info@titanattachments.com with the reference PBR Amyra if you require further assistance.

Posted 3 years ago

Titan Attachments is rated 4.4 based on 26,843 reviews