Titan Attachments Reviews

Name: Titan Attachments
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.39

4.4 Rating 26,843 Reviews

84 %

of reviewers recommend Titan Attachments

4.4

Based on 26,843 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

800-605-7595

Email:

info@palletforks.com

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Titan Attachments 5 star review on 13th May 2025

1248

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Shipped missing a part. Support not aware of manual shipped with item! 48 hrs after calling Support for missing part- still no promised callback. Shipped on freight truck that could not deliver it unassisted. 4 weeks and three support requests and still have not refunded sales tax.”

Helpful Report

Posted 3 years ago

Hello Thomas, please accept our sincere apologies if parts of your order are missing. Your feedback will certainly be used to enhance our shipping procedure, ensuring that our warehouse team properly inspects the items prior to delivery to guarantee that they are complete. I checked your account and found that you had already spoken with one of our product specialists, who had placed your replacement order. As for the tax refund, I have checked, and it was issued on August 09, 2022. Please email us at info@titanattachments.com and reference PBR Amyra if you require further assistance.

Posted 3 years ago

“Delivery through FedEx sucks. Was supposed to get delivery on Monday and it’s still not here”

Helpful Report

Posted 3 years ago

Hello Fred, please accept our sincere apologies if your order was delayed. Unfortunately, we have no control over these delays, although our carriers try their best to keep track of information up to date. Your feedback will undoubtedly be used to enhance our shipping process so that our partner courier can deliver our products on schedule. I sent you an email on July 28, 2022, asking which item has not been delivered yet, but I have yet to hear back. Please contact us at info@titanattachments.com with the subject PBR Amyra so that we can assist you further.

Posted 3 years ago

“While my first impression of the tree shear was that it was well made after the first ten minutes of use the pin that controls the shear rotation pulled through its holder. The pin had no shoulder to prevent it from being pulled through. The pin had only a spot weld holding the handle on which easily broke off. The bracket that holds the pin bent in also I have straightened the bracket and reinforced it with a square of 3/8” steel. Made a large pile of brush in three hours two days ago. I would like to know if a hydraulic rotation is an option for this shear and what it looks like. I would also like to know if there could be a clamp to hold small trees while more are being cut so as to reduce trips back and forth to the pile. I hope my observations and questions are distributed within your company. Steve”

Helpful Report

Posted 3 years ago

Hi Steven, thank you for the review and my apologies about the pin falling off sir. We would not recommend using the shear without the pin; it is likely that the shear will rotate uncontrollably during use without the pin. We also do not offer a tree shear with hydraulic rotation. You may be able to modify it to work this way, same goes for the clamp however we do have any directions nor does the warranty support custom fabrication. My apologies again as since we do not have a Tree Shear with hydraulic rotation, we will not be able to provide any suggestion on how to do this.

Posted 2 years ago

“Partial shipment Could not get satisfactory answer when i called as to when it would be fulfilled”

Helpful Report

Posted 3 years ago

Hello Ronald, please accept our heartfelt apologies if your order was delayed. Unfortunately, we have no control over these delays, although our carriers try their best to keep track of information up to date. Your feedback will undoubtedly be used to enhance our shipping process so that our partner courier can deliver our products on schedule. I reviewed your account, and it shows that everything was delivered on July 14, 2022. Please email us at info@titanattachments.com with the reference PBR Amyra if you require further assistance.

Posted 3 years ago

“Attachment works as it should but arrives looking like it fell off the back of the truck”

Helpful Report

Posted 3 years ago

Hi Raymond, while we are glad to know that the attachment you received is working as it should, we do apologize about how it was delivered to you. Unfortunately, the delivery after it has left our warehouse is out of our hands and we are unable to control any decisions or actions caused by the carrier. I have had a chance to check and I can see that a one from our team has reached out and provided a resolution. We value our customers' experience and are constantly working with carriers to improve our packaging so that it can endure the rigors of transit. Thank you for letting us turn this around for you

Posted 3 years ago

“I have bought lots of attachments from this company over the years, always with satisfactiin until this time. The skidsteee plate on my bucket is missing. The bucket they sent me is unusable to me. I have called and emailed with no resolution. This bucket is useless to me as is, and it was ordered for a specific use and date of use (which has now passed) this has cost me a lot in down time, rental costs (even tho I spent thousands with this company to buy the bucket I needed, it could not be used when needed.) I have yet to hear back from this company to get the right bucket or or credit for the bucket they sent me which is unusable to me. The paperwork and shipping documents indicate that I got the right bucket (of the two I ordered one was wrong) but the bucket i received is not for use on a skidsteer. The lack of follow up and delayed response is the frustrating part to me. Still waiting after two calls, two emails and pictures sent as requested.”

Helpful Report

Posted 3 years ago

Hello Brian, please accept our sincere apologies if parts of your order are missing. Your feedback will certainly be used to enhance our shipping procedure, ensuring that our warehouse team properly inspects the items prior to delivery to guarantee that they are complete. I checked your account and found that you had already spoken with one of our product specialists, who had placed your replacement order. Please email us at info@titanattachments.com and reference PBR Amyra if you require further assistance.

Posted 3 years ago

“The hydraulic hoses on the rock grapple come straight out which will snap them off on a Kubota skid steer. They need elbows. Haven’t heard back from them yet after contacting them a week ago.”

Helpful Report

Posted 3 years ago

Hello Mark, please accept our heartfelt apologies if the item you purchased did not live up to your expectations. Your feedback will certainly be used to improve the products we manufacture in order to achieve our objective of providing the highest quality possible. If the item fails in any way, you can file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. You may also contact us at info@titanattachments.com and reference PBR Amyra if you require additional assistance.

Posted 3 years ago

“Haven’t received all parts and damaged head rack. Missing pins for thumb and box was broke open and smashed. As well as missing parts.”

Helpful Report

Posted 3 years ago

Hi Joe, thank you for the review and we sincerely apologize we were not able to provide a positive experience for you regarding shipping and about the missing parts. We have sent an email on 07/25 as a follow up however, we have yet to receive a response. If you have any pending issues that we can look into for you, please reach out to us at info@titanbrands.com and reference PBR Angelo so we can assist you further.

Posted 3 years ago

“Ordered a hay spear and sleeve from web site. They quickly but the sleeve was too small for the spear, turns out there are 2 hay spears but only one sleeve. I would expect the description of the sleeve to include which spear it fits as well as which one it doesn't fit.”

Helpful Report

Posted 3 years ago

Hello Larry, please accept our heartfelt apologies if the item you purchased did not live up to your expectations. Your feedback will certainly be used to improve the products we manufacture in order to achieve our objective of providing the highest quality possible. If the item fails in any way, you can file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. You may also contact us at info@titanattachments.com and reference PBR Amyra if you require additional assistance.

Posted 3 years ago

“Product is good customer service is excellent I would give you five stars but you are delivering the same product five times already. Someone in the warehouse does not know how to read the order by sending the wrong stuff over and over.”

Helpful Report

Posted 3 years ago

Hello Tomasz, please accept our sincere apologies for sending you the wrong item. Your feedback will undoubtedly be used to enhance our shipping process, ensuring that our warehouse team properly inspects the items before shipping to verify that the correct item is selected. I checked your account and found that you had already spoken with one of our product specialists, who had placed your replacement order. Please email us at info@titanattachments.com and reference PBR Amyra if you require further assistance.

Posted 3 years ago

“I got the “HAY” attatchment but it did not have a fork with it, so no way to use it for hay. Bought that seperate for more $$ ended up spending more on this that at tractor supply. And took way longer to get it. Hooked to the tractor and the geometry is wrong in the design. When you lift it up from a leveled position it will try to dump the hay bale off the back. Had to modify….. should have just went to tractor supply or atwoods, and saved time, money, and headache!”

Helpful Report

Posted 3 years ago

Hi Don, thank you for the review and my sincere apologies for the experience you have had with us. I have had a chance to check this and attachment on your order does not come with a hay spear, just the receiver itself. I do see that you have placed an order separately for the spear however, 2 stabilizer bars can help with picking up a hay bale from spinning or from moving from the spear. Thank you for the feedback again. We value our customers' experience and are constantly working with our online team to make further improvements on our online listings to make it more streamlined to help in making an informed decision when making a purchase.

Posted 3 years ago

“The top doesn’t line up and does not extend high enough to attach to my bracket?”

Helpful Report

Posted 3 years ago

Hello Howard, please accept our heartfelt apologies if the item you purchased did not live up to your expectations. Your feedback will certainly be used to improve the products we manufacture in order to achieve our objective of providing the highest quality possible. If the item fails in any way, you can file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. You may also contact us at info@titanattachments.com and reference PBR Amyra if you require additional assistance.

Posted 3 years ago

“Have not used product yet. The journey to get delivery was terrible. Absolutely poor service and communication from FedEx. Took almost 2 weeks for the frame and the 2 forks to arrive. Shipped on 3 separate tracking #. The frame was received first and placed on the concrete in front of my garage. One fork was delivered a day later, the driver placed it on my just refinished mahogany deck. The deck is now dented and scratched. After calling Titan multiple times I spoke with Chelsea to advise that the tracking on the second fork indicated that it had not moved in 7 days. Asked Chelsea to send replacement fork. Asked for expedited delivery told not possible ! 7 days later the original missing fork was delivered. A few days later FedEx attempted to deliver the replacement fork, I refused the shipment. FedEx is having major issues with their communication with the destined customer !! I far prefer UPS !! In addition FedEx Ground has destroyed the gutters they have hit multiple times while backing up on my garage.”

Helpful Report

Posted 3 years ago

Hello Leonard, we sincerely apologize for the product's poor condition. We value our customers' opinions and are constantly working with shipping providers to enhance our packaging so that it can survive the stresses of transit. We'll also improve our shipping process so that our warehouse team properly inspects the items before shipping to confirm that all parts are present. We reached out to you last July 29, for more information regarding your concern, but I have yet to receive a response. If you need further assistance, please email info@titanbrands.com and mention PBR Karen.

Posted 3 years ago

“1) Lower hinge pin grease fitting is not accessible, I had to re-engineer fitting to grease. 2) I had to complete an unfinished 1" weld seam at lower hydraulic cylinder base/hinge to prevent grease from leaking out of middle. 3) hydraulic hoses are poorly positioned and protected from damage. These hoses will fail shortly by chafing against sharp edge if not corrected. New fittings and/or hose will be needed to correct.”

Helpful Report

Posted 3 years ago

Hi Steve, thank you for the review and my apologies for that we weren't able to provide a positive experience for you. I have had a chance to check and I can see that one from our warranty team has reached out and has offered an accepted resolution. Thank you very much for responding to our follow up email and for letting us turn this around for you.

Posted 3 years ago

“Came damaged, still waiting on follow up after notifying you past Friday”

Helpful Report

Posted 3 years ago

Hello David, please accept our heartfelt apologies if the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. I checked your account and found that you had already spoken with one of our product specialists, who had placed your replacement order. Please email us at info@titanattachments.com and reference PBR Amyra if you require further assistance.

Posted 3 years ago

“Attatchment itself will work great. But the shipping was extremely shoddy. very light cardboard taped to the hitch, by the time it got to me the hitch was damaged on the ends and a lot of the paint was scratched off the sides. concerned this will rust easily now.”

Helpful Report

Posted 3 years ago

Hello Ryan, please accept our heartfelt apologies for any damage to your order during delivery. We value our customers' feedback and are constantly working with carriers to enhance our packaging so that it can endure the rigors of transit. I sent you an email on July 21, 2022, for the replacement details. Kindly check your email and contact us at info@titanattachments.com with the subject PBR Amyra if you need further assistance.

Posted 3 years ago

“Did not like how the replacement policy works”

Helpful Report

Posted 3 years ago

Hello Dave, we sincerely apologize for the product's poor condition. Your feedback will certainly be used to enhance the products we manufacture in order to achieve our goal of providing the highest quality possible. We sent you an email on July 21, 2022, for more information regarding your concern, but I have yet to receive a response. If you need further assistance, please email info@titanbrands.com and mention PBR Karen.

Posted 3 years ago

“Any rocks that are not boulders fall through very dissatisfied we'll have to spend time now and modify it It is built a good heavy gauge steel so after being modified it should last”

Helpful Report

Posted 3 years ago

Hello Ed, please accept our heartfelt apologies if the item you purchased did not live up to your expectations. Your feedback will certainly be used to improve the products we manufacture in order to achieve our objective of providing the highest quality possible. If the item fails in any way, you can file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. You may also contact us at info@titanattachments.com and reference PBR Amyra if you require additional assistance.

Posted 3 years ago

“Bolt that was welded on the stabilizing bar was welded crooked and bolt won’t turn to secure onto forks. Freight company never delivered or notified me to pick up the equipment. I had to track them down, show up for them, and offload myself”

Helpful Report

Posted 3 years ago

Hello Aaron, please accept our heartfelt apologies if the item you purchased did not live up to your expectations. Your feedback will certainly be used to improve the products we manufacture in order to achieve our objective of providing the highest quality possible. If the item fails in any way, you can file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. You may also contact us at info@titanattachments.com and reference PBR Amyra if you require additional assistance.

Posted 3 years ago

“I did not like the extra 50.00 added at checkout for shipping when you clearly said free shipping.”

Helpful Report

Posted 3 years ago

Hello Miles, I am sincerely sorry for this confusion. I know that it is important for you to have accurate information about your order. Only a few products are affected by this, due to their size or weight, or the need for special handling that is required to make sure the order reaches you safely. Please email us at info@titanattachments.com and reference PBR Karen if you need further assistance.

Posted 3 years ago

Titan Attachments is rated 4.4 based on 26,843 reviews