Titan Attachments Reviews

Name: Titan Attachments
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.39

4.4 Rating 26,843 Reviews

84 %

of reviewers recommend Titan Attachments

4.4

Based on 26,843 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

800-605-7595

Email:

info@palletforks.com

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Titan Attachments 5 star review on 13th May 2025

1248

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Product arrived late and damaged, looks like it’s been bounced around and returned multiple times”

Helpful Report

Posted 3 years ago

Hello Raymond, please accept our heartfelt apologies if the item you received was damaged during shipping. We value our customers' feedback and are constantly working with shipping companies to enhance our packaging so that it can endure the rigors of transit. I checked your account and found that you had already spoken with one of our product specialists, who had issued a partial refund for the cosmetic issues. Please email us at info@titanattachments.com with the reference PBR Amyra if you require further assistance.

Posted 3 years ago

“Problem with order. Wrong item”

Helpful Report

Posted 3 years ago

“Customer service people seemed very sincere but unacceptable in what they could do to help me. Some of my order received in 5 days other part never got picked up by the freight company and I was told we had to wait 7 days for them to pick it up before anything could be done!! Never again.”

Helpful Report

Posted 3 years ago

Hello John. Please accept our heartfelt apologies if your package was lost in transit by our partner courier. Unfortunately, we have little control over these issues, and our couriers do their best to deliver our packages on schedule. I checked your account and found that you had already spoken with one of our customer service specialists, who placed your replacement order that was delivered on June 13, 2022. Please email us at info@titanattachments.com and reference PBR Amyra if you require further assistance.

Posted 3 years ago

“Product is good, shipping sucks, they lost my first order after 2 weeks and to reorder. Maybe fed x Problem,”

Helpful Report

Posted 3 years ago

Hello Douglas. Please accept our heartfelt apologies if your package was lost in transit by our partner courier. Unfortunately, we have little control over these issues, and our couriers do their best to deliver our packages on schedule. I checked your account and found that you had already spoken with one of our customer service specialists, who had placed your replacement order that was delivered on June 11, 2022. Please email us at info@titanattachments.com and reference PBR Amyra if you require further assistance.

Posted 3 years ago

“The worst delivery communication I have ever experienced.”

Helpful Report

Posted 3 years ago

Hello Robert, please accept our heartfelt apologies if your order was delayed. Unfortunately, we have no control over these delays, although our carriers try their best to keep track of information up to date. Your feedback will undoubtedly be used to enhance our shipping process so that our partner courier can deliver our products on schedule. I checked your account and found that everything has been delivered on June 11, 2022. Please email us at info@titanattachments.com and reference PBR Amyra if you require further assistance.

Posted 3 years ago

“Both grease fittings were damaged during shipping. It showed up barely package together. I just hope the quality of the materials are better than the grease fittings.”

Helpful Report

Posted 3 years ago

Hi Donald, thank you for the review and my apologies about this. I have had a chance to check and I can see that a part replacement has been keyed and tagged delivered on 07/31. We have sent an email to make a follow up with you but we've yet to receive a response. If you have any pending issues that we can look into for you, please reach out to us at info@brands.com and reference PBR Angelo so we can assist you further.

Posted 3 years ago

“I had a part missing for the second time, I'll build it myself.”

Helpful Report

Posted 3 years ago

Hi Magdaleno, Our sincere apologies that your item was delivered with missing parts the second time around. We have reached out via email on the 27th of June, unfortunately, we've yet to receive a response. Please reach out to us at info@titanbrands.com and reference PBR Angelo so we can turn this around and provide a resolution for you.

Posted 3 years ago

“Fast delivery, needed for a job but unfortunately as quickly as it arrived was as quickly as I sent it out to a welder as 2 welds were broken before I even had a chance to get it on my machine. Was going to buy all 3 attachments at once but glad I tried 1 first.”

Helpful Report

Posted 3 years ago

Hi Frank, we would like to apologize for the quality of the Frame and Forks that received. We certainly do not want this to be the experience our customers will have with our attachments. We have sent you an email on the 27th of June to get more information and also to find out how we can make it right for you, unfortunately, we've yet to receive a response. Please reach out to us at info@titanbrands.com and reference PBR Angelo so we can assist you further.

Posted 3 years ago

“I have had 5 prices of equipment delivered from you and without fail there's always a bolt or 2 missing , this last delivery one of the 3/4 inch by 12 inch long and nut was missing so I had to buy before I could use. How about some quality control guy's”

Helpful Report

Posted 3 years ago

Hello Jack, please accept our sincere apologies if parts of your order are missing. Your feedback will certainly be used to enhance our shipping procedure, ensuring that our warehouse team properly inspects the items prior to delivery to guarantee that they are complete. I sent you an email on June 24, 2022, asking for a photo of the invoice for the parts purchase, but I have yet to hear back. Please contact us at info@titanattachments.com with the subject PBR Amyra so we can assist you further.

Posted 3 years ago

“I know this is partially my fault except I was using an attachment to pull out some small fence post out of the ground. Upon trying this which I have done before this attachment has bent. Thought it would have strong enough to handle this small task. Now I am going to have to modify to a stronger version to withstand my medium-duty jobs. thank you”

Helpful Report

Posted 3 years ago

Hello William, please accept our heartfelt apologies if the item you purchased did not live up to your expectations. Your feedback will certainly be used to improve the products we manufacture in order to achieve our objective of providing the highest quality possible. If the item fails in any way, you can file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. You may also contact us at info@titanattachments.com and reference PBR Amyra if you require additional assistance.

Posted 3 years ago

“The people at Titan were great. Ordering and customer service were all I could expect. Shipping was a disaster though. The carrier was labeled as UPS Freight. Unfortunately UPS has nothing to do with them anymore. Once it got to the local terminal, every day their online tracking said it was out for delivery, which was false. They completely ignored the shipping instructions and contact info that Titan collected with the order. The terminal doesn't answer the phone or return messages. After two weeks of almost daily attempts, the Titan customer service people were able to put me in touch with somebody there. Once confirmed that my item was physically there, I went to the terminal and picked it up myself. Laughably, I received an email about a week later informing me that my item had been delivered yesterday. I don't know whether they were intentionally lying to me or are just incredibly inept. This is the short version of the story, but the lesson is: The Titan product is great, but make sure to insist on anything but UPS Freight (now TForce Freight).”

Helpful Report

Posted 3 years ago

Hello Jeff, Thank you for your review and feedback about your order. We are happy to hear that you are satisfied with our product! In some cases, Freight Carriers tend their shipment to their partner carriers if they do not have delivery routes on the listed shipping address. Unfortunately, the delivery after it has left our warehouse is out of our hands and we are unable to control any decisions or actions caused by the carrier. We definitely suggest that you reach out to the carrier with this feedback and we hope that you will consider updating your review for Titan!

Posted 3 years ago

“Delivery happened on the 5th day it was scheduled then the driver dropped the crate right in the middle of the driveway and basically told my wife tough sh*t.”

Helpful Report

Posted 3 years ago

Hello Jeffery! We were able to locate your account and found that the order was shipped within 48 hours. We apologize for any carrier delays that came up after the order shipped. Unfortunately, these delays are out of our control and our carriers do their best at updating the tracking information to reflect the current status. While FedEx is our shipper for this order, we, unfortunately, have no control over the service that they provide upon delivery. Freight orders are instructed to be met at the driveway and ground orders are instructed to be delivered at your door. If FedEx failed to do this, I highly suggest you contact FedEx's customer service to file a complaint. If you have any pending issues that we can look into for you, please reach out to us at info@titanattachments.com and reference PBR Amyra so we can assist you further.

Posted 3 years ago

“the attachment that I received is TERRIBLE. It was the pipe layer that goes with the subsoiler. It was so damaged and bent - YES, BENT - that it is unusable. and All the nuts and bolts were missing.”

Helpful Report

Posted 3 years ago

Hello James, please accept our heartfelt apologies for the item's poor quality. Your feedback will certainly be used to enhance the products we manufacture in order to achieve our goal of providing the highest quality possible. I checked your account and found that you had already spoken with one of our product specialists, who had placed your replacement order. Please email us at info@titanattachments.com and reference PBR Amyra if you require further assistance.

Posted 3 years ago

“I ordered a black Quick Hitch because the Orange option was out of stock. When the hitch arrived it was obvious Titan just took a John Deere green one and pray painted it black- come on Titan! The poor paint job already flaked off just being in the cardboard it was shipped in. Very poor quality paint. Heck why didn’t you guys just take some green ones and spray paint them orange so you have em all in stock with this method! I’ve ordered multiple attachments with Titan, but I’m really disappointed with this purchase.”

Helpful Report

Posted 3 years ago

Hello Anton, please accept our heartfelt apologies if the item you received has cosmetic damage. We value our customers' feedback and are constantly working with shipping companies to enhance our packaging so that it can endure the rigors of transit. I looked through your account and found that we have issued a partial refund for the order. If you have any pending issues that we can look into for you, please reach out to us at info@titanattachments.com and reference PBR Amyra so we can assist you further.

Posted 3 years ago

“The cat bucket teeth arrived quickly, only got 1/2 the hardware, castings are very rough. They've had lots of weld repair to fill voids.”

Helpful Report

Posted 3 years ago

Hello Garrett, please accept our sincere apologies if your order was missing parts or hardware when it arrived. Your feedback will be used to enhance our shipping process by ensuring that our warehouse team properly inspects the item before shipping to confirm that all parts are present and correct. I sent you an email on June 23, 2022, confirming which part is missing, but I have yet to hear back. Please get in touch with us at info@titanattachments.com with the subject PBR Amyra so we can assist you further.

Posted 3 years ago

“Had a problem with the equipment, still waiting for a response.”

Helpful Report

Posted 3 years ago

Hello Robert, please accept our heartfelt apologies if the Quick Tach Adapter you ordered didn't work as expected. Your feedback will certainly be used to enhance the products we manufacture in order to achieve our goal of providing the highest quality possible. I checked your account and found that you had already spoken with one of our product specialists, who had placed your replacement order that was delivered on June 19, 2022. Please email us at info@titanattachments.com and reference PBR Amyra if you require further assistance.

Posted 3 years ago

“I ordered a 8” drop hitch. It was horribly packaged! Box was over sized with NO packing material and apparently all the components were just crudely thrown into the box and left to bag into each other which led to approximately 1/3 of the powder coat being knocked off. On top of the powder coat being SEVERELY damaged, at some point in shipping, a large hole was punched into the side of the box allowing the pins, that hold everything together, to fall out. Called customer support and still haven’t heard back for them. The actual construction of the hitch looks heavy duty and well made though.”

Helpful Report

Posted 3 years ago

Hello Daniel, please accept our sincere apologies if the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. I checked your account and found that you had already spoken with one of our warranty specialists, who had processed a full refund for you without requiring the item to be returned. Please email us at info@titanattachments.com and reference PBR Amyra if you require further assistance.

Posted 3 years ago

“The assembly instructions were not very clear and the shear bolt broke as soon as I engaged the PTO, even though it was low RPM when engaged.”

Helpful Report

Posted 3 years ago

Hello Eric, please accept our sincere apologies if the manual you received is not very clear and if the bolts broke. To avoid customer confusion, we will absolutely consider your suggestions to improve the manuals for our products. If the item fails in any way, you can file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. If you need further assistance, please email us at info@titanattachments.com and mention PBR Amyra.

Posted 3 years ago

“Shipping was good although the packaging could have been better. Lots of scratches and powder coating rubbed off. There was not a bolt or nut tight on the unit when it arrived. The female flat face connector would not secure on my tractor”

Helpful Report

Posted 3 years ago

Hi Andy, my apologies for the issues you had with your order. We certainly would like to turn this experience around for you. We have sent you an email on the 24th of June to get more information and also to find out how we can assist, unfortunately, we've yet to receive a response. Please reach out to us at info@titanbrands.com and reference PBR Angelo so we can assist you further.

Posted 3 years ago

“I had called to cancel one piece of my order and since I didn’t call 20 min after I found my mistake and I had to wait for it to ship and then cancel it. I was told multiple times that a rep would just reroute it for me. I didn’t trust it and called anyway. The reps did nothing and I receive the order and now I am have to set up a pick up. Doesn’t sound like a massive deal but when you are told repeatedly that someone is going to do their job and nothing happens, it because the customers job to rectify the situation.”

Helpful Report

Posted 3 years ago

Hello Antoine, please accept our sincere apologies if your cancellation request was not honored when you contacted us. We are unable to make adjustments to many orders once they have been placed due to the quick turn-around time. I looked through your account and found that you have returned the order and we issued the refund on 6/14/2022. Please email us at info@titanattachments.com with the subject line PBR Amyra if you require further assistance.

Posted 3 years ago

Titan Attachments is rated 4.4 based on 26,843 reviews