Titan Attachments Reviews

Name: Titan Attachments
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.39

4.4 Rating 26,843 Reviews

84 %

of reviewers recommend Titan Attachments

4.4

Based on 26,843 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

800-605-7595

Email:

info@palletforks.com

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Titan Attachments 5 star review on 13th May 2025

1248

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Equipment is great , shipping was terrible one fork arrived more than a week latter than the first one”

Helpful Report

Posted 3 years ago

Hello John, we found your account and verified that your order was shipped within 24 hours. We apologize for any carrier delays that occurred after the order was shipped. Unfortunately, we have little control over these delays, and our carriers try their best to keep the tracking information up to date. Your feedback will absolutely be used to enhance our shipping procedure, ensuring that our partner courier delivers the items on schedule and equally delivers the shipments. According to your account, everything was delivered on 8/8/2022. Please email us at info@titanbrands.com and reference PBR Karen if you require further assistance.

Posted 2 years ago

“Shipping/logistics problems on your end that evidently your company has no means of detecting. I had to call after a week of shipping notification with only "label created and all they could do to help was to create the order all over again which took more time. Had to borrow the same tool to get work done.”

Helpful Report

Posted 3 years ago

Hello James, we apologize for any carrier delays that occurred after the order was shipped. We found your account and verified that your replacement order was shipped within 24 hours. Unfortunately, we have little control over these delays, and our carriers try their best to keep the tracking information up to date. Your feedback will absolutely be used to enhance our shipping procedure, ensuring that our partner courier delivers the items on schedule and equally delivers the shipments. According to your account, everything was delivered on 8/10/2022. Please email us at info@titanbrands.com and reference PBR Karen if you require further assistance.

Posted 2 years ago

“All the nuts and bolts rattled loose after first use lost two 1" nuts”

Helpful Report

Posted 3 years ago

Hello Robert, please accept our sincere apologies if all the nuts and bolts rattled loose after first use. Your feedback will certainly be used to improve the products we manufacture in order to achieve our objective of providing the highest quality possible. If the item fails in any way, you can file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. You may also contact us at info@titanattachments.com and reference PBR Amyra if you require additional assistance.

Posted 2 years ago

“The skeleton rock bucket is beefy but flawed. The front teeth curve upwards on the bottom, and the mounts extend well below the cutter bar. When trying to remove debris from a hard surface (rockfall from a slope above a long driveway) the bucket "rides up" and collects no material unless I can dig into loose debris that is fairly deep. The cutter bar never engages the hard surface. Tilting the bucket forward LIFTS the cutter on the teeth, while the teeth do not dig in because they're shaped like the prow of a boat. Bummer. Customer support told me to file a warranty claim and ended the conversation when I asked how to perform this basic task. I'm left trying to find a fabricator to cut off or grind down the mounts. Also, the quick attach openings are too far apart, jamming the pins on my TYM T25 tractor. When I asked for the spec on those openings, to find out if my bucket is defective, I received no reply. My Titan box blade, which came with the tractor, is great!”

Helpful Report

Posted 3 years ago

Hello Steven, please accept our sincere apologies if the item you purchased did not live up to your expectations. Your feedback will certainly be used to improve the products we manufacture in order to achieve our objective of providing the highest quality possible. If the item fails in any way, you can file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. You may also contact us at info@titanattachments.com and reference PBR Amyra if you require additional assistance.

Posted 2 years ago

“The box was destroyed during shipment.”

Helpful Report

Posted 3 years ago

Hello Scott, please accept our sincere apologies if the box you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. Kindly check the item itself if the item has any damage as well. If there is any, feel free to reach out or contact us at info@titanattachments.com and mention PBR Amyra.

Posted 3 years ago

“Mid buster came without parts.”

Helpful Report

Posted 3 years ago

Hi Bill, thank you for the review and my apologies about this sir. I have had a chance to check and I can see that one from our team has reached out and keyed a replacement parts order which was tagged delivered on 08/17. However, we have received a response from the last email we sent on 08/22 regarding your latest concern. If you have any pending issues that we can look into for you, please reach out to us at info@brands.com and reference PBR Angelo so we can assist you further.

Posted 2 years ago

“I did not receive the key to the bottom shelf , key 125 in spite of writing few days ago. Unable to use it.”

Helpful Report

Posted 3 years ago

Hello Tirucherai, we sincerely apologize for the product's poor quality of the item you received and the parts of your order that were missing. We value our customers' opinions and are constantly working with shipping providers to enhance our packaging so that it can survive the stresses of transit. We'll also improve our shipping process so that our warehouse team properly inspects the items before shipping to confirm that all parts are present. I checked your account and found that on 8/9/2022, the part was found and the replacement wasn't issued per your request. If you need further assistance, please email info@titanbrands.com and mention PBR Karen.

Posted 3 years ago

“Unit appears good but it took 1 month between the time you shipped until I received it.”

Helpful Report

Posted 3 years ago

Hi Robert, thank you for the review and my apologies for the experience you have had in regards to shipping. We do understand that this also hampered any work that you may have lined up losing valuable time in the process. I have had a chance to check and it would seem TForce Freight had to tender your shipment to their partner carrier as they do not have delivery routes to the list shipping address. Still, this could've been handled better had their partner carrier contacted you to to provide regarding the shipment. Unfortunately, the delivery after it has left our warehouse is out of our hands and we are unable to control any decisions or actions caused by the carrier. However, we value our customers' experience and feedback and are constantly working with carriers to better make shipping time more efficient. My apologies again as we were not able to factor this unforeseen issue the carrier has encountered.

Posted 3 years ago

“Not great. Unfortunately Titan contracts with substandard FedEx franchises. Delivery was delayed by my item inexplicably being left at the FedEx hub for about 10 days. The bright spot in all of this was Grace in customer support. She reliably and promptly communicated with me. She is who contacted your FedEx vendor and got the delivery completed. Please vet your delivery contractors. I had to reschedule projects because of delays caused by your unreliable delivery I’d rather pay extra for reliable delivery than have “free” delivery that isn’t reliable”

Helpful Report

Posted 3 years ago

“Hose fitting was loose - my skid loader leaked out hydraulic fluid..”

Helpful Report

Posted 3 years ago

Hello Joe, please accept our sincere apologies if the item you purchased has aloose hose and if it has leaked. Your feedback will certainly be used to improve the products we manufacture in order to achieve our objective of providing the highest quality possible. If the item fails in any way, you can file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. You may also contact us at info@titanattachments.com and reference PBR Amyra if you require additional assistance.

Posted 3 years ago

“I asked about using this product with out using the wheels i was told it would be fine before purchase. The bolts stick out so far that it will not sit flat to be used with out wheels just fyi. I have very limited room in my garage and if i could use it with no wheels it would work. Now i have to figure out a new way of making this work in my limited space i purchased only cause i was told it would work fine. Also was very scratched up in the crate from bouncing around i think”

Helpful Report

Posted 3 years ago

Hi Doug, thank you for the review and my sincere apologies for the experience you have had with your order. I have had a chance to check and I can see that one from our team has reached out on 08/09 regarding this however, a resolution has yet to be arrived at as we've yet to receive a response. If you have any pending issues that we can look into for you, please reach out to us at info@titanbrands.com and reference PBR Angelo so we can assist you further.

Posted 2 years ago

“Items arrived damaged. The remedy process was sort of a joke, offered money to buy paint to cover up damages myself. Eventually we came to a compromise and I was given an exchange.”

Helpful Report

Posted 3 years ago

Hi Ian, thank you for the review and we’re so sorry to hear that you were not satisfied in your interaction with us. I have had a chance to check and I do see that a replacement order along with a partial refund reimbursement was offered initially. I am glad however that a resolution was arrived on that was accepted. We value our customers' experience and are constantly working with carriers to improve our packaging so that it can endure the rigors of transit. Thank you however to letting us turn this around for you.

Posted 3 years ago

“The item was delivered and was exactly what I ordered. The payment part was difficult. After multiple failed attempt, I found that you actually had to put the address in twice and not check same address for billing and delivery. Very frustrating.”

Helpful Report

Posted 3 years ago

Hello William, please accept our sincere apologies if you had difficulty placing an order due to the payment process. To avoid customer confusion, we will consider your suggestions to improve the website and change the payment process for easy access. In the future, if you still have issues placing an order, you can also place an order through our sales team. Our phone number for orders is 1-800-605-8241. Please email us at info@titanattachments.com and reference PBR Amyra if you require further assistance.

Posted 3 years ago

“does not fit my forks so a lil disappointed do you have models for wider forks”

Helpful Report

Posted 3 years ago

Hello Alvaro, your feedback will certainly be used to enhance the products described on our website, in order to achieve our goal of providing the best customer experience possible. We sent you an email on August 8, for more information regarding your concern, but I have yet to receive a response. If you need further assistance, please email info@titanbrands.com and mention PBR Karen.

Posted 2 years ago

“Product arrived with pieces missing, making it unusable. Contacted customer service only to find no help. I wouldn’t recommend purchasing from this supplier.”

Helpful Report

Posted 3 years ago

Hello Robert, please accept our sincere apologies if parts of your order are missing. Your feedback will certainly be used to enhance our shipping procedure, ensuring that our warehouse team properly inspects the items prior to delivery to guarantee that they are complete. I checked your account and found that you had already spoken with one of our product specialists, who informed you that the part is currently out of stock and that you agreed to issue a replacement once we receive stocks for the missing parts. Please email us at info@titanattachments.com and reference PBR Amyra if you require further assistance.

Posted 3 years ago

“When I tried to attach this pallet fork attachment on my 2017 cat 239d with quick tach system, it wouldn’t seat all way against quick tach plate which then wouldn’t allow the two pins to slide into position to hold fork on the bottom. Had to modify with cutting torch and grinder to get to the point where the pins will drop in place. Still won’t seat fully against attach plate. Poor design and if you want to spend over a thousand dollars for something that is plug and play without having to modify maybe another choice would be advisable.”

Helpful Report

Posted 3 years ago

Hi David, thank you for the review and my sincere apologies about this sir. I have had a chance to check and I can see that one from our team has reached out on 08/03 and a return for a full refund has been issued. My apologies again as we thought about doing a replacement however we felt that this will not resolve the issue. This is a rare compatibility issue caused by a small handful of machines with large outside lugs on the quick attach loader which comes in contact with the frame. This is an exceptionally rare case, and is limited to a small number of skid steers. We make these items to fit the largest amount of machines as possible; however, we still cannot account for every single eventuality, and what may allow the frame to fit a specific loader might cause it to become incompatible with a greater number of machines. Thank you however for letting us turn this around for you.

Posted 2 years ago

“There was no owners manuals or instructions for any item. One item that cost $200 showed up without 3 of the 4 wheels in a destroyed box. I have been told I will receive a complete replacement within 7-10 days. When that happens- I will gladly give a updated review.”

Helpful Report

Posted 3 years ago

Hello Aaron, please accept our sincere apologies if the item arrived without the manual and if some parts arrived damaged. To avoid customer confusion, we will absolutely consider your suggestions to improve the manuals for our products and make sure that every product we ship has a manual inside the package. We are also constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. I checked your account and found that you had already spoken with one of our product specialists, who had placed your replacement order. Please email us at info@titanattachments.com and reference PBR Amyra if you require further assistance.

Posted 3 years ago

“The website does not make it clear that the attachment needs bale spears. The manager was not familiar with the product and had a poor attitude.”

Helpful Report

Posted 3 years ago

Hello James, please accept our sincere apologies for the website's unclear description of the product. Your feedback will certainly be used to improve the product listing in order to ensure that our customers are not confused by the information on the item. If you’re not satisfied with your purchase, we offer a refund for up to 30 days after your order has been delivered, provided it is unused and is in new condition. Here's the link to our return policy for your reference, https://www.palletforks.com/return-policy.html. Please email us at info@titanattachments.com with the subject PBR Amyra if you require further assistance.

Posted 3 years ago

“Haven't been able to use it yet, still bending it back into shape. Not sure if it was from the freight company or what. All of the supporting heavy gauge wire to hold the hopper, discharge chute and pto driveline shaft were broken (not sure how many there were originally, but the 3 that were there were snapped). For as much money as we spent on it, we're really disappointed. The chipper already looks years old from all of the scratches and dings on it. I had to bend the tabs where the hopper connects to even get it to go on. I still need to bend the tabs on the main unit where it opens because it will not close without forcing it to one side because it's misaligned. Seems like it got dropped (450 lbs.) multiple times. Would be nice if you had a distributor that I could have just picked it up myself. What a pain.”

Helpful Report

Posted 3 years ago

Hi Rebecca, thank you for the review and I’m really sorry to hear you had a frustrating experience. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. I have had a chance to check and I can see that one from our warranty team has offered a resolution for you. This is on us and we'll strive to do better. We will use this feedback to better enhance the design of our attachments. Thank you for letting us turn this around for you.

Posted 3 years ago

“3 point hitch is too low for a compact tractor. Modification will be required. Cut, bolt and//or weld revisions to rake”

Helpful Report

Posted 3 years ago

Hello Byron, please accept our sincere apologies if the item you purchased did not live up to your expectations. Your feedback will certainly be used to improve the products we manufacture in order to achieve our objective of providing the highest quality possible. If the item fails in any way, you can file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. You may also contact us at info@titanattachments.com and reference PBR Amyra if you require additional assistance.

Posted 3 years ago

Titan Attachments is rated 4.4 based on 26,843 reviews