Titan Attachments Reviews

Name: Titan Attachments
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.39

4.4 Rating 26,840 Reviews

84 %

of reviewers recommend Titan Attachments

4.4

Based on 26,840 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

800-605-7595

Email:

info@palletforks.com

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Titan Attachments 5 star review on 13th May 2025

1248

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Titan did a fine job getting the unit out. The shipper they selected struggled and the unit delivery was delayed several times.”

Helpful Report

Posted 2 years ago

Hello David, thank you for your feedback. We found your account and verified that your order was shipped within 24 hours. We apologize for any carrier delays that occurred after the order was shipped. Unfortunately, we have little control over these delays, and our carriers try their best to keep the tracking information up to date. Your feedback will absolutely be used to enhance our shipping procedure, ensuring that our partner courier delivers the items on schedule and equally delivers the shipments. According to your account, everything was delivered on September 16, 2022. Please email us at info@titanattachments.com and reference PBR Amyra if you need further assistance.

Posted 2 years ago

“2" reciever is actually 2-1/4". Makes for very sloppy fit.”

Helpful Report

Posted 2 years ago

Hello Doug, please accept our sincere apologies if the Black Tractor Drawbar is sloppy. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanattachments.com and reference PBR Amyra if you require additional assistance.

Posted 2 years ago

“Shank on the plow is very short. Needed to be 10" longer. I probably won't be buying anything else from titan.”

Helpful Report

Posted 2 years ago

Hello Keith, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. If you’re not satisfied with your purchase, we offer a refund for up to 30 days after your order has been delivered, provided it is unused and in new condition. Here's the link to our return policy for your reference, https://www.palletforks.com/return-policy.html. Please email us at info@titanattachments.com with the reference PBR Amyra if you require further assistance.

Posted 2 years ago

“One of the pegs for the John Deere quick attached was welded slightly off so it does not fit without kicking it hard to seat it on the peg.”

Helpful Report

Posted 2 years ago

Hello Andrew, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanattachments.com and reference PBR Amyra if you require additional assistance.

Posted 2 years ago

“Hydraulic fitting is leaking oil out of the truck. Oil all around it so they knew it leaked when they packed it!”

Helpful Report

Posted 2 years ago

Hello Tom, please accept our sincere apologies if the hydraulic fitting is leaking. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanattachments.com and reference PBR Amyra if you require additional assistance.

Posted 2 years ago

“The shipping carton was delivered with all four corner table brackets sticking out of carton. All four corners of the table were bent and had to be straightened you need to improve your packing for shipping. The table is very solid and I like the leg adjustments both for height and leveling. This is a great product with very poor shipping protection, if you are not handy with a straight edge and hammers I would not purchase.”

Helpful Report

Posted 2 years ago

Hello Norbert, please accept our sincere apologies if the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. If there are any severe damages to the item that affect its functionality, you may file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanattachments.com and reference PBR Amyra if you require additional assistance.

Posted 2 years ago

“Item came damaged. It is missing one of three pins and part of the implement is bent.”

Helpful Report

Posted 2 years ago

Hello Karl, please accept our sincere apologies if the item you received was damaged in transit and has missing parts. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanattachments.com and reference PBR Amyra if you require additional assistance.

Posted 2 years ago

“Your website showed hydraulic plows in stock,but you sent a manual plow and when I contacted you you set up for the return fine, but all of the sudden the hydraulic plows were out of stock.”

Helpful Report

Posted 2 years ago

Hello Daniel, please accept our sincere apologies for sending you the wrong item. Your feedback will undoubtedly be used to enhance our shipping process, ensuring that our warehouse team properly inspects the items before shipping to verify that the correct item is selected. Unfortunately, the HYDRAULIC 94" SKID STEER DOZER BLADE / SNOW PLOW is still out of stock. I looked into your account and found that you had already spoken with one of our product specialists, who submitted the return request for you. If you need further assistance, please contact us at info@titanattachments.com and mention PBR Amyra.

Posted 2 years ago

“Well three bolts fell out of it while I was mowing field grass. The same field grass I was mowing with my riding mower. Then the front blade came loose. It was an experience. The hydrolics spin the opposite way of my bobcat. So I have to reverse the flow on the controls when I mow. Once I went and bought new grade 8 bolts and fixed the blade, it seemed to mow good.”

Helpful Report

Posted 2 years ago

Hello Aaron, please accept our sincere apologies if the bolts fell out after using them. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link so our product team can issue a replacement bolt: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanattachments.com and reference PBR Amyra if you require additional assistance.

Posted 2 years ago

“Shipped really quickly, but packing was terrible and parts were loose and missing. Took over a week to hear back from customer service about the missing part. Now I can't get them to send a new part...their response was to offer to reimburse me if I go buy the missing part instead of them sending it to me. What?! Also, 2 hydraulic connections leaked all over the place when initially hooked up. No quality control obviously. Took an hour to get all the leaks tightened up. Once I didn't have hydraulic issues, went to test the attachment only to find the welding on one side of the attachment won't allow the attachment to work correctly. (Again, no one is testing these before sending them out. ) Have to cut off weld and re-weld to make it right. After working with customer service for the missing parts, decided not to even go there with the leaks and welding issue. Can't imagine having to even deal with having them address those issues. Anyway, feels like Northern Tool Quality stuff. The price was great... so I guess I got what I paid for.”

Helpful Report

Posted 2 years ago

Hello Amy, please accept our sincere apologies if parts of your order are missing. Your feedback will certainly be used to enhance our shipping procedure, ensuring that our warehouse team properly inspects the items prior to delivery to guarantee that they are complete. I checked your account and found that you had already spoken with one of our product specialists, who had placed your replacement order and advised you that parts have to be picked and packaged separately, so the processing time is slightly longer than regular orders. A sourcing request has already been sent for the part that you needed. The estimated time of arrival is 90 days. Please email us at info@titanattachments.com and reference PBR Amyra if you require further assistance.

Posted 2 years ago

“Received the 3-point hitch attachment and found it to be rusty on 2 of the 3 arms. It was painted over but the paint had bubbled off due to rust underneath. Advertised as power coated however seemed to be painted with regular black gloss paint. I will need to wire brush and repaint.”

Helpful Report

Posted 2 years ago

Hi Michael, thank you for the review and my apologies about this. I have had a chance to check and I can see that one from our team has reached out on 09/13 and offered a resolution which was accepted. Thank you for letting us turn this around for you.

Posted 2 years ago

“I finally got the disc attachment. Try it on 9/10/22 ran it for about hour. Got it home wash and check the disc. One was real loose? Alot of play more others. BIG WHO PUT THEM TOGETHER?? I check bearing bolts I could loosing couple of lock nuts with my FINGERS? All the cap bolts are a 1/2 TOO SHORT WONT go pass the nylon lock on the lock nuts??? GOOD THING I got 32 years in maintenance and licensed. So I know what I'm talking about. The shopping bent one of the 3 pt hitch and the metal shipping cart was so bent had use pipe wrench to get out!. So you need to get better help help!!”

Helpful Report

Posted 2 years ago

Hello Anthony, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanattachments.com and reference PBR Amyra if you require additional assistance.

Posted 2 years ago

“Attachment arrived defective from the factory”

Helpful Report

Posted 2 years ago

Hello Dewey, please accept our sincere apologies if the item you received is defective. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanattachments.com and reference PBR Amyra if you require additional assistance.

Posted 2 years ago

“Arrive missing 43inches spear and stabilizers. Called customer service and still no word on replacement being sent. 42 bales to move and no spear.”

Helpful Report

Posted 2 years ago

Hello Richard, please accept our sincere apologies if parts of your order are missing. Your feedback will certainly be used to enhance our shipping procedure, ensuring that our warehouse team properly inspects the items prior to delivery to guarantee that they are complete. I checked your account and found that you had already spoken with one of our product specialists, who had placed your replacement order. Please email us at info@titanattachments.com and reference PBR Amyra if you require further assistance.

Posted 2 years ago

“Lots of parts missing. Number for company disconnected so you can’t even call to talk to them. Can’t use my 1400$ attachment without the parts”

Helpful Report

Posted 2 years ago

Hello Jennarose, please accept our sincere apologies if parts of your order are missing. Your feedback will certainly be used to enhance our shipping procedure, ensuring that our warehouse team properly inspects the items prior to delivery to guarantee that they are complete. I checked your account and found that you had already spoken with one of our product specialists, who had placed your replacement order. Please email us at info@titanattachments.com and reference PBR Amyra if you require further assistance.

Posted 2 years ago

“The frame was damaged but unit is functionable Was going to return.... Needed it more than the nuciance”

Helpful Report

Posted 2 years ago

Hi William, thank you for the review and my apologies about the experience you have had with your order in regards to shipping. I have had a chance to check and I can see that one from our team has reached out on 09/09 and thank you for responding however, we've yet to arrive to a resolution as we have not received a response from the last email we sent on 09/14. If you have any pending issues that we can look into for you, please reach out to us at info@brands.com and reference PBR Angelo so we can assist you further.

Posted 2 years ago

“This was a disaster on the customer service side. I place the order on 1 Aug expecting it by mid to late August due to backorder. On 4 August I received an email that the package was ready to ship so I assumed backorder was in. On 5 August I received an email that it was on the way. On 6 august I receive an email that it is out for delivery. On 6 August I receive an email that the order has arrived. I responded that the subsoiler arrived without the pipelayer attachment and received an auto-response. On 7 August I received another auto-response. On 8 August I received an email from Rica Sichon apologizing for the mixup and saying the item would ship within 7 days. On 9 August I received an email asking me to rate experience could not rate due to not being resolved. On 25 August I notified support that I still had not received the item and received an auto-response. On 25 August I received an email from Jude Agpawan that the order had not been picked up by UPS since 4 August and it was on backorder with no estimated date. To please return the subsoiler for a full refund. Note: If it hadn't been picked up by the shipper that would indicate that you still had the item so I fail to see how the backorder status applied. On 28 August I received an auto-reply asking if the issue was resolved I was out of town and could not answer. On 30 August I returned home and no package had arrived so I asked why if the shipment hadn't been picked up I needed to return the subsoiler and the order as I had used and needed the subsoiler as well. On 30 August I received a response that it would ship in 5-7days, this seems odd since it was on backorder. On 30 August I received an email that it was ready to ship. On 31 August I received an email that it had been shipped. On 31 August I received an auto-reply to review the support. On 2 September I received an email that the shipment had been delayed. On 2 September I receive another email that it is out for delivery. On 2 September the item arrived. I am pleased with the items, I made the purchase knowing of a possible backorder and expecting to take several weeks to receive the merchandise. Where the problem comes in is with customer service. #1 saying the item was received when only part of the shipment had arrived. #2 saying that the item hadn't been picked up and that it was on backorder and not available in the same email response. It appears to me that there is a serious lack of training and knowledge in customer service or they were just holding the item in order to grease the wheel that squeaks the loudest.”

Helpful Report

Posted 2 years ago

Hi Deleon, thank you for the review and I’m really sorry to hear you had a frustrating experience. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with us. We do understand that this also hampered any work that you may have lined up losing valuable time in the process. My apologies about the misinformation as well as the replacement was processed twice as the first attempt did not accurately get shipped. Thank you very much however for your patience and consideration and my sincere apologies again.

Posted 2 years ago

“Not sure where to start. The attachments are of good sturdy quality — as they should be for tractor work. I have no qualms with the build quality. The problem lies with the warehouse & delivery. I ordered a spade attachment and a Quick Attach Pallett Fork attachment at the same time- almost $1000 in total. I got the spade in 5 days. Then I got the fork blades a few days later, minus the quick attach frame. It shipped but all the items had unreadable bar code tags (says FEDEX) and needed to be rescanned and retagged which resulted in a week delay. When it finally arrive, it turned out to be a BBQ Grille grate!!!! WTF??? It's not even sold by TITAN Attachments but rather a sister company Titan Outdoor Living. A quick call to TITAN and they wanted photos to prove my case. I emailed photos and 2 days later receive an email saying they would reship the QA Frame. 2 days later I receive a tracking #. 2-3 days after that I get the same "unreadable bar code" msg from FedEx, causing an additional 2-day delay. Finally receiving the item a week+ from shipping only to find the included pins are missing. Another call to TItan and the pins are shipped the following week. The pins find their way to a FedEx distro center in GA where they sit for 2 days, then somehow find their way to Charlotte, NC where they get checked in & out 3 times over the next 2 days. I did finally receive them today but aside from the good build quality and marginally fair price (btw, the price on the items went up about $60 in the interim), I doubt I will buy from them in the future just because of the screwups and poor shipping.”

Helpful Report

Posted 2 years ago

Hi Jeffrey, thank you for the review and I’m really sorry to hear you had a frustrating experience. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with us. Also, my apologies about the way the shipping was handled. We do understand that this also hampered any work that you may have lined up losing valuable time in the process. On some cases, carriers can get the shipping label damaged which they usually replace with a new one with the information already sent to them; they might've replaced the shipping label on another box meant for a different order. Unfortunately, the delivery after it has left our warehouse is out of our hands and we are unable to control any decisions or actions caused by the carrier. Still, we value our customers' experience and feedback and are constantly working with carriers to better make shipping time more efficient. I sure hope you give us another chance sir. My apologies again.

Posted 2 years ago

“I ordered a "Scratch and Dent" product that was heavily used, pieces bent, I had to buy a few parts to make it work, etc...It will work fine now and never have issues again but I was very disappointed that a product this heavily used would fall under "Scratch and Dent" and only be $30-40 cheaper than a new product. If I could've seen pictures of this product it could've been 50% off the new price and I still would've purchased a new one. 2-star review because the shipping is fast, they provide good updates on the order, but overall very disappointed in the "scratch and dent" product I purchased.”

Helpful Report

Posted 2 years ago

Hi Zachery, thank you for the review and I’m really sorry to hear you had a frustrating experience. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your order with us. I completely understand sir. Indeed, items from our Scratch and Dent Category should still be functional and can be used despite any cosmetic or missing hardware issues. This is on us and we'll strive to be better. We will use this feedback to better ascertain the items that will be included in our Scratch and Dent Category. If you have any pending issues that we can look into for you, please reach out to us at info@brands.com and reference PBR Angelo so we can assist you further.

Posted 2 years ago

“The box arrived with tape and shrink wrap holding it together and the hardware sitting on top of it. The box was compromised to the point that scuffs and scrapes will need to be sanded and painted before use. Both of the orders I have placed have had delivery issues. Not with the trouble if I have to rebuild these attachments to use a new item….”

Helpful Report

Posted 2 years ago

Hi Jeffrey, thank you for the review and my apologies for experiencing you have had with your order. We make sure items are packaged securely as carriers have a policy of not picking up shipments if the packaging is compromised. Unfortunately, the delivery after it has left our warehouse is out of our hands and we are unable to control any decisions or actions caused by the carrier. Still, we value our customers' experience and are constantly working with carriers to improve our packaging so that it can endure the rigors of transit. Thank you very much for your consideration.

Posted 2 years ago

Titan Attachments is rated 4.4 based on 26,840 reviews