Titan Attachments Reviews

Name: Titan Attachments
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.39

4.4 Rating 26,839 Reviews

84 %

of reviewers recommend Titan Attachments

4.4

Based on 26,839 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

800-605-7595

Email:

info@palletforks.com

Write Your review

Tell us how Titan Attachments made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Titan Attachments 5 star review on 13th May 2025

1248

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The unit came with many places with the paint scraped off. This was from shipping. The unit was not protected at all in a box or anything. Would like to be reimbursed for cost to recoat”

Helpful Report

Posted 2 years ago

Hello Dean, please accept our sincere apologies if the item's paint scraped off. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanattachments.com and reference PBR Amyra if you require additional assistance.

Posted 2 years ago

“I was really impressed with the speed of delivery, however, when I received what I thought was a new pallet forks, the frame was scratched up pretty bad to wear in some places down to metal. I called in and she said send pictures of it and they would get back with me to let me know what they would do. Several days later I called back. They still have not called or emailed me. Sorry to say, I'm disappointed”

Helpful Report

Posted 2 years ago

Hello Ken, please accept our sincere apologies if the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. I checked your account and found that you had already spoken with one of our product specialists, who offered a partial refund for the damages. Upon checking, you accepted the offer and the refund was issued on November 16, 2022. The refund should reflect on your account in 5-7 business days. Please email us at info@titanattachments.com and reference PBR Amyra if you require further assistance.

Posted 2 years ago

“Im not rating the attachment poor, its a nice attachment. I am rating the service poor. my attachement was shipped and bent during shipping. i contacted support and they offered me $25 which is an insult becuase they are selling a dent/scratched one on the site for about $150 less than retail. Poor Service.”

Helpful Report

Posted 2 years ago

Hello Nicholas, please accept our sincere apologies if the item was bent during shipping. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. I looked into your account and found that you had already spoken with one of our customer service specialists, who offered you a partial refund. If you’re not satisfied with the offer, you may also return it for a replacement or for a refund. We offer a refund for up to 30 days after your order has been delivered, provided it is unused and in new condition. Here's the link to our return policy for your reference, https://www.palletforks.com/return-policy.html. Please email us at info@titanattachments.com with the reference PBR Amyra if you require further assistance.

Posted 2 years ago

“The shipping was super confusing T force says they would make an appointment and UPS freight said another Well T Force bought UPS freight and T force does not make an appointment before trying to deliver Surprise”

Helpful Report

Posted 2 years ago

Hi Ryan, thank you for posting a review and my apologies about the experience you have had in regards to shipping. Unfortunately, the delivery after it has left our warehouse is out of our hands and we are unable to control any decisions or actions caused by the carrier. We definitely suggest that you reach out to the carrier with this feedback.

Posted 2 years ago

“I have ordered several times from your company. And I’ve always been happy. I also understand shipping isn’t always your problem once it leaves your location. But in tracking my product I was told I was going to get it on a Friday, 7 October. The tracking said it was out for delivery etc. Long story, I did not receive it for almost a week later. And then when I received it two of the support arms for the implement were bent terribly. I took pictures and sent in an email I got a response they receive the email but I’ve heard nothing later almost a week. That’s very frustrating.”

Helpful Report

Posted 2 years ago

Hello Curtis, please accept our sincere apologies if the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. I checked your account and found that you had already spoken with one of our product specialists, who requested replacement parts for you. Parts have to be picked and packaged separately so the processing time is slightly longer than regular orders, but I assure you that your concern is a priority and we will resolve this issue for you. Please email us at info@titanattachments.com and reference PBR Amyra if you require further assistance.

Posted 2 years ago

“Forks didn't fit onto the bracket. When I tried contacting Tech Support, they couldn't simply send me the specifications, so I knew whether to reduce the gap on the bracket or expand the distance on the forks. I sent multiple photos trying to explain the simplest of problems - the forks wouldn't slide to the left or right from the entry point in the center. The last straw was a request for a quotation to repair their defective equipment. I cleaned up the welds on the forks and moved on.”

Helpful Report

Posted 2 years ago

Hello John, please accept our sincere apologies if the fork did not fit the bracket. We pride ourselves on providing high-quality products. I reviewed your account and checked that you have been assisted by one of our product specialists who issued a partial refund for the repair. The refund was issued on October 24, 2022, and should reflect in your account in 5-7 business days. Please email us at info@titanattachments.com with the reference PBR Amyra if you require further assistance.

Posted 2 years ago

“The shipper left my order laying on the ground under my mailbox. My mailbox is almost a 1/4 mile from my house. I have signs pointing the way to my house. Anyone could have gotten it. My wife came home early and found it. I do not know who the shipper was, but I was very disappointed.”

Helpful Report

Posted 2 years ago

Hello Joey! We sincerely apologize for your experience with us. While FedEx is our shipper for this order, we, unfortunately, have no control over the service that they provide upon delivery. Freight orders are instructed to be met at the driveway and ground orders are instructed to be delivered at your door. If FedEx failed to do this, I highly suggest you contact FedEx's customer service to file a complaint. You may reach them through this link, https://www.fedex.com/en-us/customer-support.html. Please email us at info@titanattachments.com with the reference PBR Amyra if you require further assistance.

Posted 2 years ago

“1-item arrived damaged and missing parts 1-item arrived missing parts 1-item was perfect and arrived undamaged and missing no parts”

Helpful Report

Posted 2 years ago

Hi Lance, thank you for posting a review and my sincere apologie about this. I have had a chance to check and I can see that a replacement order was keyed and the last of the 2 parts that were missing were tagged delivered on 03/25. Thank you very much for the opportunity to correct this for you and thank you very much for your patience as we work constantly to improve our services so errors like this are reduced to 0.

Posted 2 years ago

“I purchased the 4000 lbs. pallet fork plate and before it was delivered to me (still in transit) it went on sale. I called customer service and asked if they would honor the sale price and reimburse me the difference. They said NO! Bad customer service”

Helpful Report

Posted 2 years ago

Hi Mark, thank you for posting a review any my apologies about this. We do have a price adjustment policy, however, it can be applied if an item went on sale 24 hours after an order was placed for it. Here is a link to our price adjustment policy - https://support.palletforks.com/hc/en-us/articles/360058089391-Price-Adjustment-Policy My apologies again.

Posted 2 years ago

“The attachment is heavy duty. The first was returned because it was loose on the tractor and skid steer quick attach. You would think after this the replacement I received would be correct. Nope, one side fit like it should and the other side is loose like the previous one. Someone needs to fire the quality control inspector.”

Helpful Report

Posted 2 years ago

Hello Jonathan, please accept our sincere apologies if the replacement item has the same issue as the original order. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanattachments.com and reference PBR Amyra if you require additional assistance.

Posted 2 years ago

“I was very disappointed that this was advertised to fit with Bobcat quick attach and it does not fit. I have now discovered that it is a known problem that Titan advertises this item to work but it absolutely is not made to work with it. If only I had discovered this before purchase.”

Helpful Report

Posted 2 years ago

Hi Holly, thank you for the review and my apologies about this. We make attachments to fit the largest amount of machines as possible including a Bobcat. We highly suggest that you file a warranty claim as they can assist and figure out a resolution.

Posted 2 years ago

“Arrived in three separate pieces, the base arrived 2 weeks later very scratched up as it was not wrapped. All the shipping stickers were placed in locations that will require goo-gone to remove. FedEx s Ground was horrible, I concluded that it was because the shipping label was so scratched up and unreadable that it delayed the shipping. I had to place a trace on it, I think that’s the only reason I ever did receive it. Titan did give a $50 refund for what is now a scratch and dent model. Thanks for throwing a bone. I will take future purchase elsewhere.”

Helpful Report

Posted 2 years ago

Hi Roy, thank you for posting a review and my apologies about the experience you have had in regards to shipping. FedEx usually still deliver shipments if the shipping label was damaged as they can replace the label. Also, we make sure items are packaged securely as carriers have a policy of not picking up shipments if the packaging is compromised. Unfortunately, the delivery after it has left our warehouse is out of our hands and we are unable to control any decisions or actions caused by the carrier. My sincere apologies again. Still, we value our customers' experience and are constantly working with carriers to improve our packaging so that it can endure the rigors of transit and also to improve transit times. Thank you very much for your consideration.

Posted 2 years ago

“no pins cost me day of labor”

Helpful Report

Posted 2 years ago

Hello Daniel, please accept our sincere apologies if parts of your order are missing. Your feedback will certainly be used to enhance our shipping procedure, ensuring that our warehouse team properly inspects the items prior to delivery to guarantee that they are complete. I sent you an email on October 18, 2022, confirming the part number of the missing pin, but I have yet to hear back. Please contact us at info@titanattachments.com with the subject PBR Amyra so that we can assist you further.

Posted 2 years ago

“It didn’t arrive when it was supposed to and it won’t fit my quick hitch. I would not have bought it if I knew that.”

Helpful Report

Posted 2 years ago

Hello Jack, please accept our sincere apologies if the Single Bottom Turn Plow – Cat 1, 3-Point Hitch you purchased won't fit your quick hitch. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanattachments.com and reference PBR Amyra if you require additional assistance.

Posted 2 years ago

“First off my grapple is very well built but wouldn’t recommend titan as they do not have repair kits for the cylinders on their equipment. Mine failed so tried to buy kits but none. Then figure just buy new ones and they sent wrong ones. Then charged me $99 shipping to return them. I still need new ones but afraid to order (they wouldn’t exchange) because they might not be right and can’t afford to ship back again.”

Helpful Report

Posted 2 years ago

Hi Ellen, thank you for the review and I’m really sorry to hear you had a frustrating experience. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with us. I have had a chance to check and I can see that the Replacement Cylinder that was recommended was based on the Grapple that you have sent a photo of on your initial inquiry. My apologies as we do not have a exchange option, only a replacement for the same item on your order if the item arrived damaged or if it's lost in transit.

Posted 2 years ago

“I received my pine straw rake. The delivery was delayed in NC, then showed up and left on my porch with the box destroyed, taped back together, and missing many of the rake components. I contacted Titan to get the replacement parts, and I was told it will be several months before the missing parts can be shipped to me. The rake is useless for this fall season without the missing parts.”

Helpful Report

Posted 2 years ago

Hello William, please accept our sincere apologies if parts of your order are missing. Your feedback will certainly be used to enhance our shipping procedure, ensuring that our warehouse team properly inspects the items prior to delivery to guarantee that they are complete. I checked your account and found that you had already spoken with one of our product specialists, who had placed your replacement order. Please email us at info@titanattachments.com and reference PBR Amyra if you require further assistance.

Posted 2 years ago

“Not happy at all didn't receive all of my order.”

Helpful Report

Posted 2 years ago

Hello Andrew, please accept our sincere apologies if parts of your order are missing. Your feedback will certainly be used to enhance our shipping procedure, ensuring that our warehouse team properly inspects the items prior to delivery to guarantee that they are complete. I checked your account and verified that one of our product specialists sent you an email on October 21, 2022, asking for a photo along with the exact number on the manual to verify which part is missing and assess the best possible resolution for your concern, but we haven't heard back yet. Kindly reply to the email or you may also contact us at info@titanattachments.com and reference PBR Amyra to further assist you.

Posted 2 years ago

“Ordered my item one evening and received an email letting me know it was on sale the next morning but no offer to honor the sale price and every exchange with customer service was met with a response that seemed to not care at all about my experience. The item came in fine, but I'm glad I was dealing with an item under $100 and not one of the more expensive purchases I'm still shopping for.”

Helpful Report

Posted 2 years ago

Hello Robert. We apologize for any inconvenience. I reviewed your account and verified that we sent you an email on October 06, 2022, informing you that we have processed a partial refund for the price difference. The refund should reflect on your account in 5-7 business days from the issued date. Please email us at info@titanattachments.com with the reference PBR Amyra if you require any additional support.

Posted 2 years ago

“Fast shipping arrived in good shape but could not use for the scheduled weekend because the included drive shaft did not fit the tractor or the wood chipper. Sent a video to customer service to verify the issue last Friday 7 OCT 22 and did not hear anything back until today 10 OCT 22 asking me to send the video (again). Still haven’t been able to use the piece of equipment since delivery on 6 OCT 22.”

Helpful Report

Posted 2 years ago

Hi Jon, Thank you for your review. I’m really sorry to hear you had a frustrating experience. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. I have had a chance to check and I can see that a replacement part was keyed on 10/13 and was tagged delivered on 10/20. One from our team has reached out on 10/21 and thank you for replying back and confirming that your have received the replacement part. My apologies as well for the time it took to turn this around for you but thank you for your patience.

Posted 2 years ago

“Very Disappointed I needed it to work with my John deere Forks and it does not work!!!”

Helpful Report

Posted 2 years ago

Hello Larry, please accept our sincere apologies if the item you purchased did not fit your John Deere Forks. We pride ourselves on providing high-quality products. I have checked that the GLOBAL EURO FITS JOHN DEERE 400/500 SERIES CONVERSION ADAPTER you purchased converts Global Euro Loader to be compatible with John Deere 400/500 Series Hook and Pin. If you’re not satisfied with your purchase, we offer a refund for up to 30 days after your order has been delivered, provided it is unused and in new condition. Here's the link to our return policy for your reference, https://www.palletforks.com/return-policy.html. Please email us at info@titanattachments.com with the reference PBR Amyra if you require further assistance.

Posted 2 years ago

Titan Attachments is rated 4.4 based on 26,839 reviews