Titan Attachments Reviews

Name: Titan Attachments
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.39

4.4 Rating 26,674 Reviews

84 %

of reviewers recommend Titan Attachments

4.4

Based on 26,674 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

800-605-7595

Email:

info@palletforks.com

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Titan Attachments 5 star review on 13th May 2025

1248

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product itself would be rated a 5 star. My reason for the low rating (2 stars) is the shipping charge. Don't advertise your stuff as free shipping, then charge me for shipping.”

Helpful Report

Posted 2 years ago

“customer service on this lost in shipment order was terrible!!”

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Posted 2 years ago

“Not impressed with a company that advertises no shipping charges, then adds on 70 dollar handling charge.”

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Posted 2 years ago

“Too many emails for two sets of Forks. Why can't the sets come together like when we ordered them before. Also they need to be enforced in places better. Have product control contact us and we will show them what we do.”

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Posted 2 years ago

“Happy with the product. Shipping was a nightmare.”

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Posted 2 years ago

“Nicely build back hoe bucket. But will need to install bushings for My Kioti 2610 back hoe to use it, plus some additional welding/cutting for the lower narrower second attachment. Also top wider bushing on inside will need to be cut off and put on outside or not used”

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Posted 2 years ago

“Still waiting on a response to the problem had with my order that was received on Nov 25. I sent photos and what I think are the missing components. I hope to hear something soon.”

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Posted 2 years ago

“This product, from scratch and dent, was neither scratched or dented. I suspect it was a return item that was sent back after a customer took advantage of titan. Simple. Order first one. Accidentally bend part. Order second one. Take parts off second one. Call titan saying it was shipped without parts. Return item with missing parts. Get money back. Now titan served the bad customer and screwed the good one. Do me a favor and send the two studs that are missing. I’m willing to pay a reasonable price for them”

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Posted 2 years ago

“Sales person said I would have the pallet forks in one week... that were in stocks. It took almost 3 weeks to to receive them!!! Unacceptable!!”

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Posted 2 years ago

“Item was pretty scratched up, still like the company but when I buy new I like it to look brand new”

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Posted 2 years ago

“Parts shipped from two locations without informing me .... this led to late delivery .... when I called in to acquire when the rest would arrive the girl said to call the delivery company ... they were unreachable. Delivery was finally made when I was away for the holidays. Not cool. This is my third and last purchase from Titan.”

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Posted 2 years ago

“The attachment did not fit. Welds we’re about 1/4 off. Took pictures and submitted it. No answer from company. Still have hay fork that is unusable.”

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Posted 2 years ago

“Wasnt impressed with how my shipping went. Wasnt impressed how my bale spears showed up 2 weeks before my frame came and how my spears came with dings and chipped paint.”

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Posted 2 years ago

Hello Jesse, please accept our sincere apologies if your order was delayed. Unfortunately, we have no control over these delays, although our carriers try their best to keep track of information up to date. Your feedback will undoubtedly be used to enhance our shipping process so that our partner courier can deliver our products on schedule. We're delighted you received your order, and if you have any concerns, please email us at info@titanattachments.com and mention PBR Amyra.

Posted 2 years ago

“Delivery was terrible! Driver dropped the carriage and damaged an exhaust pipe for my generator.”

Helpful Report

Posted 2 years ago

Hello Joe, please accept our sincere apologies if the carrier just dropped the carriage and damaged an exhaust pipe for your generator. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. If there are any severe damages to the item that affect its functionality, you may file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanattachments.com and reference PBR Amyra if you require additional assistance.

Posted 2 years ago

“Our order was delivered to Springfield, IL and their order was delivered to us. We had to do all the leg work to get it re routed thru Fed Ex Ground and delivered which took an additional 4 days. A little disappointing since we were on vacation and had planned on using this attachment.”

Helpful Report

Posted 2 years ago

Hi Cheri, thank you for posting a review and my apologies about the experience you have had in regards to shipping. Unfortunately, the delivery after it has left our warehouse is out of our hands and we are unable to control any decisions or actions caused by the carrier. We definitely suggest that you reach out to the carrier with this feedback.

Posted 2 years ago

“The 155FLAIL 60" mower I purchased just before Thanksgiving. When the product arrives there are no instructions in the crate. The attachments and assembly parts are INSIDE the housing of the mower and this is not apparent until you hoist up the mower to remove from crate. The pamphlets that are included in the crate do not provide the full instructions to the mower. Those can only be found online. INCLUDING how to fill the gear case for the mower. Upon inspecting the website for instructions (while the mower is still in the crate) I notice that Titan put the mower on sale for $600 cheaper than what I bought it for. BUYER BEWARE that Titan will NOT honor reductions in price unless YOU catch it 24 hours after purchase BEFORE you even receive the mower. I approached customer service multiple times, only to be told this policy is to be enforced. I say find somewhere else to purchase your equipment.”

Helpful Report

Posted 2 years ago

Hello Nathaniel, please accept our sincere apologies if you were not granted a refund for the sale price. Titan has a 24-hour price adjustment policy for items purchased on any of our branded websites. Our sale price adjustment policy is explained on this website: https://support.palletforks.com/hc/en-us/articles/360058089391-Price-Adjustment-Policy. Please email us at info@titanattachments.com with the reference PBR Amyra if you require any additional support.

Posted 2 years ago

“The delivery was terrible. Vendor could not deliver the grapple to my house.”

Helpful Report

Posted 2 years ago

Hi Gerald, thank you for posting a review and my apologies about the experience you have had with regards to shipping. Freight carriers stated that their delivery personnel are instructed to only deliver items at the consignee's curb side as part of their policy as to avoid causing property damages with their Freight Trucks. My apologies again. Unfortunately, the delivery after it has left our warehouse is out of our hands and we are unable to control any decisions or actions caused by the carrier. We definitely suggest that you reach out to the carrier with this feedback.

Posted 2 years ago

“I`ve bought a handful of items from here over the years. Most recent item was a receiver hitch that could be mounted to a bucket. It`s made very terribly and not constructed well. The washer on the screw immediately broke off and then then it impossible to get tight enough to keep it from twisting in the bucket.”

Helpful Report

Posted 2 years ago

Hello Justin, please accept our sincere apologies if the washer on the screw immediately broke off after using it. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. You may also contact us at info@titanattachments.com and reference PBR Amyra if you require additional assistance.

Posted 2 years ago

“Does not fit properly. I'm going to have to ream the hole out on my loader or grind down the pin on the forks.”

Helpful Report

Posted 2 years ago

Hi James, thank you for posting a review and my apologies about this. We make attachments to fit the largest amount of machines as possible; however, my apologies again as we were not able to factor this issue. If you encounter any quality issues or issues concerning the overall function of the attachment, please feel free to submit a warranty claim and our warranty team will get right with you. Thank you very much again for the review. You can use this link to file a claim: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752

Posted 2 years ago

“The top link pin wasn’t sent. Your customer service person said I would need to send the entire unit back instead of just sending the pin. I needed to use the hitch so I bought one here.”

Helpful Report

Posted 2 years ago

Hi Steve, thank you for the review and I’m really sorry to hear you had a frustrating experience. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with us. On some cases, we can issue a full replacement and a return if the part that is missing cannot be sourced or there are no spares to key, however, I do understand that an alternative solution could've been offered in your case. This is on us and we'll strive to do better. I hope you will give us another chance. Thank you again for the review.

Posted 2 years ago

Titan Attachments is rated 4.4 based on 26,674 reviews