Titan Attachments Reviews

Name: Titan Attachments
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.39

4.4 Rating 26,878 Reviews

84 %

of reviewers recommend Titan Attachments

4.4

Based on 26,878 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

800-605-7595

Email:

info@palletforks.com

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Titan Attachments 5 star review on 13th May 2025

1248

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I thought a ordered an attachment for a john deere la 100. what i was sent is for a much larger tractor.”

Helpful Report

Posted 3 years ago

Hello Zoltan, please accept our heartfelt apologies if the item you purchased did not live up to your expectations. I checked your account and found that you had already spoken with one of our product specialists, who submitted your return request. Please email us at info@titanbrands.com and reference PBR Joanna if you require further assistance.

Posted 3 years ago

“Shipment of missing parts (assumed lost in transit of original shipment) was missing one critical part. Argh.”

Helpful Report

Posted 3 years ago

Hello Nathan, please accept our heartfelt apologies for the parts of your order that were missing. We value our customers' feedback and are constantly working with shipping carriers to enhance our packaging so that it can survive the rigors of transit. I looked into your account and found that you had already spoken with one of our product specialists, who issued you a partial refund. If you need further assistance, please contact us at info@titanbrands.com and mention PBR Joanna.

Posted 3 years ago

“Got my tree puller. One of the hoses was defective right at The hydraulic fitting!!”

Helpful Report

Posted 3 years ago

Hello Dennis, please accept our heartfelt apologies for the item's defective hose. Your feedback will certainly be used to improve our shipping process, ensuring that our warehouse team properly inspects each part to guarantee that we are sending the highest quality parts available. I sent you an email on May 20, 2022, offering some solutions to your concern, but I have yet to receive a response. Please contact us at info@titanbrands.com with the reference PBR Joanna so that we can assist you further.

Posted 3 years ago

“One pin was missing not in box to connect to 3 point hitch”

Helpful Report

Posted 3 years ago

Hello Allen, please accept our heartfelt apologies if a part of your order is missing. Your feedback will certainly be used to enhance our shipping processes, ensuring that our warehouse team properly inspects the items before shipping to guarantee that the parts are complete. I checked your account and found that you had already spoken with one of our product specialists, who had placed your replacement order. If you need further assistance, please email info@titanbrands.com and mention PBR Joanna.

Posted 3 years ago

“Ordered a new Item No. 132244. It was sent in 3 different shipping number. One of them never show up. two weeks later it was replaced with a Part number 141210 A SCRATCH AND DENT Part. !!!!!!!!!!!!!! I PAY FOR A NEW ONE!!!!!!!!!!!!”

Helpful Report

Posted 3 years ago

Hello Luciano, please accept our heartfelt apologies if you received a substandard item despite purchasing a new item. Your feedback will certainly be used to enhance our shipping process, ensuring that our warehouse team thoroughly inspects the items before shipping to guarantee that we are sending the highest quality possible. I sent you an email on May 20, 2022, offering some solutions to your concern, but I have not heard back. You can still reach out to us at info@titanbrands.com, referencing PBR Joanna, and we'll do our best to assist you.

Posted 3 years ago

“Ordered a 5' pinestraw rake. Only half of it arrived.”

Helpful Report

Posted 3 years ago

Hello Matt, please accept our heartfelt apologies for the parts of your order that were missing. Your feedback will undoubtedly be used to improve our shipping processes, ensuring that our warehouse team properly inspects the items before shipping to guarantee that all parts are present and correct. I looked into your account and found that you had already spoken with one of our Product Specialists, who made the return request for you. If you need further assistance, please contact us at info@titanbrands.com and mention PBR Joanna.

Posted 3 years ago

“I'm sure your product is well made and highly functional. However, I strongly suggest you adjust your delivery system! I, being totally unaware, received ONE 'part' thrown at the front of our ranch. No packaging, no notice of said 'part.' And, clearly no notice that this so-called UNWRAPPED part, was actually one of three UNWRAPPED 'parts'! I further point out that we received no notification that there would be three unwrapped 'parts' nor when they were to be delivered - although I did receive one notice that we would be receiving a 'part'. I hasten to point out that the 'part' was NOT delivered on that expected day!!! For these prices, why can't you get your delivery act together?”

Helpful Report

Posted 3 years ago

Hello Dr. Alice, please accept our heartfelt apologies for how your shipment was handled by our partner courier. Unfortunately, we have little control over these difficulties, and our couriers do everything they can to deliver the item safely and securely. We will surely take your feedback into account in order to enhance our shipping processes and ensure that our partner courier takes good care of the items while in transit and delivers them at the same time. According to your account, your order was delivered on 5/11/2022. Please email us at info@titanbrands.com with the reference PBR Joanna if you require further assistance.

Posted 3 years ago

“I placed my order with Titan and shortly thereafter received a partial shipment. At that point no one could tell me when the rest of my order would arrive and after more than a week and multiple phone calls and emails I finally was able to get the rest of my order. Very frustrating and time consuming experience which I will never be a part of again.”

Helpful Report

Posted 3 years ago

Hello Cory, please accept our heartfelt apologies if your order was delayed. Unfortunately, we have no control over these delays, although our carriers try their best to keep track of information up to date. Your feedback will undoubtedly be used to enhance our shipping process so that our partner courier can deliver our products on schedule. We're delighted you received your order, and if you have any concerns, please email us at info@titanbrands.com and mention PBR Joanna.

Posted 3 years ago

“Scratch and dent item lost in transport. Had to wait. A week before I was refunded and then paid 100 more for replacement..”

Helpful Report

Posted 3 years ago

Hello Jessica, please accept our heartfelt apologies if your package was lost in transit by our partner courier. Unfortunately, we have little control over these issues, and our couriers do their best to deliver our packages on schedule. The item you purchase, which costs $100 more, is brand new, yet the one lost by FedEx is a Scratch and Dent item, which explains the significant price difference. If you need further assistance, please email info@titanbrands.com and mention PBR Joanna.

Posted 3 years ago

“you sent the wrong one”

Helpful Report

Posted 3 years ago

Hello Scott, please accept our heartfelt apologies if the item you received was incorrect. Your feedback will certainly be used to improve our shipping process, ensuring that our warehouse team properly inspects each item before shipping to guarantee that the correct one is sent. We sent you an email on May 20, 2022, offering possible solutions to your concern, but we have yet to hear back. Please email us at info@titanbrands.com with the subject PBR Joanna so that we can assist you further.

Posted 3 years ago

“This was the second hitch I received after the first one failed to work. This hitch also failed to work as advertised. Besides being scratched up and having parts bent the hitch was engineered so as not to be able to detach implements.”

Helpful Report

Posted 3 years ago

Hello CS, please accept our heartfelt apologies if the hitch you ordered didn't work as expected. Your feedback will certainly be used to improve the product listing in order to ensure that our customers are not confused by the information on the item. I checked your account and noticed that you've already spoken with one of our product specialists, who has already submitted your return request. Please email us at info@titanbrands.com with the subject PBR Joanna if you require further assistance.

Posted 3 years ago

“This attachment is a piece of crap. Cost me $2000.00for new tires because it broke on the first use and tires rolled into it.”

Helpful Report

Posted 3 years ago

Hello Martha, please accept our heartfelt apologies for the poor quality of the item you received. Your feedback will undoubtedly be used to enhance the items we manufacture in order to achieve our objective of giving the highest quality possible. I checked your account and found that a full refund was issued on May 9, 2022. Please email us at info@titanbrands.com with the reference PBR Joanna if you require further assistance.

Posted 3 years ago

“Package arrived but had missing legs to the welding table.”

Helpful Report

Posted 3 years ago

Hello Vince, please accept our heartfelt apologies if your order was missing parts when it arrived. Your feedback will undoubtedly be used to enhance our shipping procedure, ensuring that our warehouse team properly inspects the items before shipping to guarantee that all parts are present and correct. I checked your account and the replacement order was delivered on May 19, 2022. If you need further assistance, please email us at info@titanbrands.com and mention PBR Joanna.

Posted 3 years ago

“Welding came apart less than a week and as per Titan support, we are not meant to drag it. Warranty not honored, do not waste your time and money on this.”

Helpful Report

Posted 3 years ago

Hello Shelly, please accept our heartfelt apologies if we were unable to extend the warranty on the item you purchased. I reviewed your account and found that you had already spoken with one of our product specialists, who informed you that the damage was caused by back dragging with the skid steer rather than drawing back with the loader arms. This can be resolved by welding new brackets on the bottom. If you require further assistance, please email info@titanbrands.com and mention PBR Joanna.

Posted 3 years ago

“Worthless. Sat on my order for 2 weeks saying it was in stock and about to ship. Then it's out of stock and no idea when the order would be filled. The cherry on top is it will take 7-10 days to get my money back.”

Helpful Report

Posted 3 years ago

Hello Greg, please accept our heartfelt apologies if your order was not fulfilled. Due to a surge in orders, some items in our inventory do not stay in stock for more than a day or two. Your feedback will be used to improve our processes and ensure that items are delivered on time. I checked your account and found that a full refund was issued on May 11, 2022. If you require further assistance, please email us at info@titanbrands.com and refer to PBR Joanna.

Posted 3 years ago

“bought the root grapple for my ditch witch, was so excited until it fell off my machine. it appears i now have to fabricate on my new attachment.”

Helpful Report

Posted 3 years ago

Hello Alex, please accept our heartfelt apologies for the item's poor quality. Your feedback will certainly be used to enhance the products we manufacture in order to achieve our goal of providing the highest quality possible. We sent you an email on 5/26/2022 with some suggestions for resolving your concern, but I have yet to hear back. You can still contact us at info@titanbrands.com with the subject line PBR Joanna, and we will be happy to assist you further.

Posted 3 years ago

“The order was cancelled 15 minutes after placing it by phone. I have called no less than a dozen time to make sure I received a credit for the charge placed on my card. I’ve been given a lot of promises that would happen and I keep getting notifications the item was delivered. IT WAS NOT!! It has been returned to your warehouse and I am still waiting for the credit to my card. HOW DID WE DO? You’ve got to be kidding.”

Helpful Report

Posted 3 years ago

Hello Harriet, please accept our heartfelt apologies if you've been receiving notifications claiming your order was delivered even though it wasn't, and if your refund took a long time to arrive. We will absolutely use your feedback to enhance our processes so that we can achieve our objective of providing the best possible customer experience. I checked your account and found that you received a full refund on May 13, 2022. If you require further assistance, please contact info@titanbrands.com and mention PBR Joanna so that we can assist you.

Posted 3 years ago

“Joke of a transaction from start to finish. Not worth wasting more time writing about it”

Helpful Report

Posted 3 years ago

Hello Ryan, we were able to locate your account and found that the order was shipped within 24 hours. We apologize for any carrier delays that came up after the order shipped. Unfortunately, these delays are out of our control and our carriers do their best at updating the tracking information to reflect the current status. I reviewed your account and see that your order was delivered on 5/6/2022. If you require additional assistance, please contact us at info@titanbrands.com and reference PBR Joanna so we can help you.

Posted 3 years ago

“I have a John Deere model 4105. The hitch would not stay secured to the bucket, kept sliding off.”

Helpful Report

Posted 3 years ago

Hello Sylvia, please accept our heartfelt apologies if the hitch continued to slide off. I sent you an email on May 17, 2022, offering some solutions to your concern, but I have yet to hear back. Please email us at info@titanbrands.com and mention PBR Joanna for further assistance.

Posted 3 years ago

“I left a review but apparently no one read it”

Helpful Report

Posted 3 years ago

Hello Alan, please accept our sincere apologies if we did not respond to your inquiry promptly. We take our customer experience seriously and are continuously working with the shipping carriers to improve our packaging so that it can withstand the rigors of transit. If the item fails in any way, you can file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. You may also contact us at info@titanbrands.com and reference PBR Joanna if you require additional assistance.

Posted 3 years ago

Titan Attachments is rated 4.4 based on 26,878 reviews