Titan Attachments Reviews

Name: Titan Attachments
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.39

4.4 Rating 26,878 Reviews

84 %

of reviewers recommend Titan Attachments

4.4

Based on 26,878 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

800-605-7595

Email:

info@palletforks.com

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Titan Attachments 5 star review on 13th May 2025

1248

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The stump grinder pto did not fix the problem. The warranty service is just terrible. I paid 5000.00 for stump grinder and has not ground one stump. You cannot talk to a real person unless you buy something. Bout the only thing left is legal action. Buyer beware”

Helpful Report

Posted 3 years ago

Hello Harrie, please accept our heartfelt apologies if the item you purchased did not live up to your expectations. We value our customers' feedback and are constantly working with carriers to enhance the products we manufacture to achieve our goal of providing the highest quality possible. I checked your account and found that you had already spoken with one of our product specialists, who had placed your replacement order. Please email us at info@titanattachments.com and reference PBR Amyra if you require further assistance.

Posted 3 years ago

“Holes to close to bracket cannot weld to boom without rubbing”

Helpful Report

Posted 3 years ago

Hello Craig, please accept our heartfelt apologies if the item you purchased did not live up to your expectations. We value our customers' feedback and are constantly working with carriers to enhance the products we manufacture to achieve our goal of providing the highest quality possible. We sent you an email on June 15, 2022, asking for photos, but we have yet to hear back. Please email us at info@titanattachments.com with the subject PBR Amyra so we can assist you further.

Posted 3 years ago

“Ordered 1 pallet forks, and 1 grapple. Received 2 pallet forks and no grapple. Been a week and still haven't solved this issue. it was a holiday weekend, however all they need to do is look at the weight of the shipment and that will tell you no grapple was shipped....”

Helpful Report

Posted 3 years ago

Hi William, please accept our heartfelt apologies for the delay in delivering your grapple attachment. I reviewed your account and found that we have issued a replacement for the 72" HD Root Grapple Rake Attachment that was delivered on June 09, 2022. If you have any pending issues that we can look into for you, please reach out to us at info@titanattachments.com and reference PBR Amyra so we can assist you further.

Posted 3 years ago

“Well it’s like this. The item was listed with items that would fit my machine. This distracted me from looking at what it Actually fit. So I ordered it up. And it was non-returnable scratch and dent won’t even fit my machine. I think it was a pretty good sales tactic to get rid of items that you can’t sell. So kudos to you.”

Helpful Report

Posted 3 years ago

Hello Roger, please accept our sincere apologies if the item you purchased did not fit your machine. Your feedback will certainly be used to improve the product listing to ensure that our customers are not confused by the information on the item. In the future, I suggest you check the will it fit page before placing the order. Page located here: https://www.palletforks.com/machine-type.html. It has all the details for our attachment types. If your machine or loader model is not listed, you can check the photos to confirm if your loader is a match for our attachments. As for scratch and dents items, unfortunately, it is stated on the return policy that all items from scratch and dents are not subject to return or warranty. If you have any pending issues that we can look into for you, please reach out to us at info@titanattachments.com and reference PBR Amyra so we can assist you further.

Posted 3 years ago

“First time ordering from Titan. I ordered a quick tach and three point pallet forks. The quick tach doesn't completely unlock the locking arms on the bottom hooks which it seems will need some modification to make them disengage fully. The booger welds look like a first time welder was assembling it. Those are issues that I have emailed customer support multiple times asking for clarification on if that's the way it's supposed to be. The pallet fork assembly arrived severely dented and my inquiry into getting a dented credit or a new set so far has gone unanswered. The dent is the shipper fed ex's issue most likely but not getting responses to my emails to customer service is all Titan. I don't know if I am supposed to try and repair and or modify these two components or if they are faulty and will be exchanged since they are not getting back to me. So, this was my first and last order from Titan. I fabricate a lot of things myself so I understand tractor implements and can spot shoddy craftsmanship easily. I have the ability and equipment to fix both issues but after spending $1200 I shouldn't have to. The lack of communication from them is the icing on the cake. I will get my components from WR Long for now on and go with a company that answers the phone and has good customer support.”

Helpful Report

Posted 3 years ago

Hello Wes, please accept our heartfelt apologies for the item's poor quality. Your feedback will certainly be used to enhance the products we manufacture in order to achieve our goal of providing the highest quality possible. I checked your account and found that you had already spoken with one of our product specialists, who processed a replacement Pallet Fork Frame Attachment that has been delivered on June 10, 2022. Please email us at info@titanattachments.com and reference PBR Amyra if you require further assistance.

Posted 3 years ago

“Bad called card services for sales tax refund”

Helpful Report

Posted 3 years ago

Hello Ronald! We sincerely apologize we were not able to provide a positive experience for you! We were able to locate your current order with us and found the order was not charged any taxes. Your account has been tax exempted. This means your future orders with us are tax-free. If you have any pending issues that we can look into for you, please reach out to us at info@titanattachments.com and reference PBR Amyra so we can assist you further.

Posted 3 years ago

“Haven’t heard back from you about the correct part. When is it coming. Let me know soon. 540-450-7510. Tim Rickman”

Helpful Report

Posted 3 years ago

Hello Tim, please accept our sincere apologies if you received the wrong part. Your feedback will certainly be used to improve our shipping process, ensuring that our warehouse team properly inspects each item before shipping to guarantee that the correct one is sent. We sent you an email on June 15, 2022, asking for photos, but we have yet to hear back. Please email us at info@titanattachments.com with the subject PBR Amyra so we can assist you further.

Posted 3 years ago

“Yet to receive my pallet forks from fedex even though it said it was shipped to the wrong address”

Helpful Report

Posted 3 years ago

Hello Jared! We sincerely apologize for your experience. We were able to locate your recent order with us and found the order was shipped within 48 hours of placing the order and confirmed that you were able to pick up the package at FedEx. We hate to hear that FedEx delivered your order to the wrong address. In the future, I recommend contacting their customer service department to clear up those issues with them to avoid that happening again. If you have any pending issues that we can look into for you, please reach out to us at info@titanattachments.com and reference PBR Amyra so we can assist you further.

Posted 3 years ago

“I am very disappointed!! The machine did not even come with an owners manual. We had to look on our phones on how to put together. The PTO was so tight we broke a grease fitting putting it on. I have called with questions and have gotten conflicting answers on the same issue. I need to speak to someone who is familiar with the product and not just someone reading the manual for the first time!!!”

Helpful Report

Posted 3 years ago

Hi Dickson! We sincerely apologize for your experience It is our top priority to ensure you are satisfied with your experience. I reviewed your account and found that we have issued a replacement for the 3-Point Hitch Trimmer Lawn Mower. Upon checking, the replacement order is now released and will be shipped in 24-48 business hours. If you have any pending issues that we can look into for you, please reach out to us at info@titanattachment.com and reference PBR Amyra so we can assist you further.

Posted 3 years ago

“You sent the wrong part. I was able to make it work, but clearly not the correct blades.”

Helpful Report

Posted 3 years ago

Hello Steve, please accept our apologies if the blades you received were incorrect. Your feedback will certainly be used to improve our shipping process, ensuring that our warehouse team properly inspects each item before shipping to guarantee that the correct one is sent. We sent you an email on June 14, 2022, asking for photos, but we have yet to hear back. Please email us at info@titanattachments.com with the subject PBR Amyra so we can assist you further.

Posted 3 years ago

“Item was delivered to the wrong address, luckily I have found neighbors. I guess that’s what you get when using fed ex”

Helpful Report

Posted 3 years ago

Hello Richard! We sincerely apologize for your experience. We were able to locate your recent order with us and found the order was shipped within 48 hours of placing the order and shows delivered within our promised 5-7 business days. We hate to hear that FedEx delivered your order to the wrong address. In the future, I recommend contacting their customer service department to clear up those issues with them to avoid that happening again in the future. If you have any pending issues that we can look into for you, please reach out to us at info@titanattachments.com and reference PBR Amyra so we can assist you further.

Posted 3 years ago

“The only good thing is how quickly the order was processed and shipped. I was missing multiple bolts and could not use my mower deck. The items were wrapped OK, but the bolts were inside any of the packings. I called customer service and was told that they might not have the items to ship me. I was asked to go to my local hardware and get them myself. The other big issue is the instruction manual that was shipped with the unit was printed so light, that I could not read it. I had to go to the website to print out a good one. All three times I called customer service to follow up on the missing bolts, I was on hold for between 20-25 minutes before someone would answer my questions. the customer service really sucks! My next purchase will not be here. Attachment are us is a much better distributor. Steve”

Helpful Report

Posted 3 years ago

Hi Steven. We sincerely apologize that we could not provide a positive experience for you. It is our top priority to ensure you are satisfied with your experience. I reviewed your account and found that we have issued a refund for the missing hardware. We will use the feedback regarding the manual to improve and ensure this doesn’t happen again. If you have any pending issues that we can look into for you, please reach out to us at info@titanattachments.com and reference PBR Amyra so we can assist you further.

Posted 3 years ago

“It just doesn’t measure up It does not work I will send pics”

Helpful Report

Posted 3 years ago

Hello Joel, we appreciate your feedback! We sincerely apologize that we could not provide a positive experience for you. We were able to locate your recent order with us and found the order was returned and is still in transit to our warehouse. The refund will be processed after the item has been inspected at the warehouse. The refund should reflect on your account in 5-7 business days from the refund issued date. If you have any pending issues that we can look into for you, please reach out to us at info@titanattachments.com and reference PBR Amyra so we can assist you further.

Posted 3 years ago

“I ordered the Pine Rake on May 5th. The rake arrived late, the box it was packed in was destroyed. The metal frame was scratched and all the nuts and bolts and the upright support arm were missing. I asked for replacement hardware and another upright arm and to this day they haven’t sent me the missing parts. I’ll update this review when they do. Very disappointed in their customer service. My recommendation to them is to ship the tines, hardware and upright support arm in a second smaller box apart from the heavy metal frame pieces. Come on Titan, do the right thing and send me the missing parts.”

Helpful Report

Posted 3 years ago

Hello Gerry, please accept our sincere apologies if the item you purchased arrived late and if the upright was missing. Your feedback will be used to enhance our shipping process by ensuring that our warehouse team properly inspects the item before shipping to confirm that all parts are present and correct. We sent you an email on June 13, 2022, confirming if you have received both the original and the replacement uprights, but we have yet to hear back. Please contact us at info@titanattachments.com with the subject PBR Amyra so that we can assist you further.

Posted 3 years ago

“I ordered a 3 point quick hitch attachment for my 5530 Mahindra and it only came with one pin, I had to go to Home Depot to buy a 1 inch bolt just so I can mount it on my tractor. Reached out to customer service and have not heard back from them. So far I am disappointed with the purchase.”

Helpful Report

Posted 3 years ago

Hi Arnold. We sincerely apologize that we could not provide a positive experience for you. It is our top priority to ensure you are satisfied with your experience. I reviewed your account and found that we have issued a replacement pin, and upon checking, it has been delivered. If you have any pending issues that we can look into for you, please reach out to us at info@titanattachment.com and reference PBR Amyra so we can assist you further.

Posted 3 years ago

“Sent me the wrong stuff.”

Helpful Report

Posted 3 years ago

Hi Jim, we appreciate your feedback! We sincerely apologize that we could not provide a positive experience for you. We were able to locate your recent order with us and found the order was refunded. We will definitely use your experience to avoid these issues in the future. If you have any pending issues that we can look into for you, please reach out to us at info@titanattachments.com and reference PBR Amyra so we can assist you further.

Posted 3 years ago

“I never received my order and when I called after I received a notification from Fed Ex saying it was a delivered , it was delivered back to you so asked for a refund. Still waiting on the refund.”

Helpful Report

Posted 3 years ago

Hello Rob, please accept our heartfelt apologies if your order was not delivered. Unfortunately, we have little control over these issues, and our carriers do their best to deliver items on time. I looked through your account and found that you had already spoken with one of our product specialists, who had issued you a full refund. If you need further assistance, please contact us at info@titanbrands.com and mention PBR Joanna.

Posted 3 years ago

“I would not recommend Titan Attachments to anyone at all!!! I did not receive my order and have not gotten a refund for the item. It was ordered on April 17th and as of May 28th I have not gotten anywhere with customer service.”

Helpful Report

Posted 3 years ago

Hello Tina, we located your account and discovered that your order was shipped within 24 hours. We regret any carrier delays that occurred after the order was shipped. Unfortunately, we have little control over these delays, and our carriers try their best to keep the tracking information up to date. I looked through your account and found that you had already spoken with one of our product specialists, who issued you a full refund. If you need further assistance, please contact us at info@titanbrands.com and mention PBR Joanna.

Posted 3 years ago

“This was an awful experience! I read the many online reviews of people saying how horrible the instructions and schematics for the implements were but I thought it can’t be that bad. In fact it was worse. The paper instructions were practically useless. The only helpful page told me which hose fed whatever. There should’ve been a step by step guide of just how to uncrate the thing and pictures identifying parts and tools needed. I searched on the website for this but no pdf or video was found. The QR code given for the so called manual offered little in the way of help either. Surely there is someone that works at Titan that could pretend to be a customer and receive the shipment you sent and make a step by step guide for the rest of us. I spent over $5k on this implement and 13 hours uncrating and putting it together with 2 people; both with mechanical backgrounds and normally very capable of just figuring it out. Well I figured it out all right! I figured out that this will be the only implement I purchase from you because the lack of guidance and lack of customer thoughtfulness that went into the experience left me mad as hell at the end of the night. Moreover it shipped way later than advised!”

Helpful Report

Posted 3 years ago

Hello Gwen, please accept our heartfelt apologies for the difficulties you had with your order. Your feedback will certainly be used to improve our user guide, ensuring that the information is accurate and comprehensive in order to best assist the customer with the item's assembly. More information on the item you purchased may be found at http://www.titanmanuals.com/pdfs/LWA.pdf. If you need further assistance, please contact us at info@titanbrands.com and mention PBR Joanna.

Posted 3 years ago

“Product seems well made but after waiting for 2 months it came missing a part. Called customer service and the part was ordered. Still haven't received notification of it shipping. I also ordered a quick hitch. Had to replace the pins in the handles when I got it. They weren't put all the way in and were bent when it arrived. Not sure where the problem is but there's definitely one that needs addressed. Honestly, I've not been happy with the service or products received.”

Helpful Report

Posted 3 years ago

Hello George, please accept our heartfelt apologies if a part of your order is missing, or if the item you purchased is in poor condition. Your feedback will be used to enhance our shipping processes, ensuring that our warehouse team thoroughly inspects an item before shipping to confirm that it is in good shape and that all parts are there. I looked into your account and found that you had already spoken with one of our product specialists, who had already submitted the part creation request for you. If you need further assistance, please contact us at info@titabbrands.com and mention PBR Joanna.

Posted 3 years ago

Titan Attachments is rated 4.4 based on 26,878 reviews