Titan Attachments Reviews

Name: Titan Attachments
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.39

4.4 Rating 26,877 Reviews

84 %

of reviewers recommend Titan Attachments

4.4

Based on 26,877 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

800-605-7595

Email:

info@palletforks.com

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Titan Attachments 5 star review on 13th May 2025

1248

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Ordering was easy but when I received it, it did not come with wiring instructions and I contacted your company 3 times trying to get a diagram but could not get one. If you actually read this I need a wiring diagram please.”

Helpful Report

Posted 3 years ago

Hello Tony, please accept our sincere apologies if the item arrived without the instructions. To avoid customer confusion, we will absolutely consider your suggestions to improve the manuals for our products and make sure that every product we ship has a manual inside the package. The item's manual may be found at http://titanmanuals.com/pdfs/SS6DOZER.pdf. I have also reviewed your account and one of our support team has sent you the diagram via email. Please email us at info@titanattachments.com with the reference PBR Amyra if you require further assistance.

Posted 3 years ago

“Piece was missing a part—- can’t operate without it. Now part has to be made to order and doesn’t have an expected delivery timeframe .”

Helpful Report

Posted 3 years ago

Hello Mindy, please accept our sincere apologies if parts of your order are missing. Your feedback will certainly be used to enhance our shipping procedure, ensuring that our warehouse team properly inspects the items prior to delivery to guarantee that they are complete. I checked your account and found that you had already spoken with one of our product specialists, who had placed your replacement order. Parts have to be picked and packaged separately, so the processing time is slightly longer than regular orders, but I assure you that your concern is a priority, and we will resolve this issue for you. Please email us at info@titanattachments.com and reference PBR Amyra if you require further assistance.

Posted 3 years ago

“Received an empty box 8 days after it was supposed to be delivered. Now the item is on back order and can’t be replaced. My equipment has been down going on 4 weeks now.”

Helpful Report

Posted 3 years ago

Hello James, please accept our sincere apologies if you receive your order in an empty box. Your feedback will certainly be used to enhance our shipping procedure, ensuring that our warehouse team properly inspects the items prior to delivery to guarantee that they are complete. Unfortunately, we won't be able to issue a replacement for items that are out of stock. I checked your account and found that you had already spoken with one of our product specialists, who had processed a full refund for the missing order. Please email us at info@titanattachments.com and reference PBR Amyra if you require further assistance.

Posted 3 years ago

“we only received one of them, FedEx call me the day before yesterday to promise will send to us tomorrow but still have not received it till now.”

Helpful Report

Posted 3 years ago

Hello Cheng. Please accept our heartfelt apologies if your package was lost in transit by our partner courier. Unfortunately, we have little control over these issues, and our couriers do their best to deliver our packages on schedule. I checked your account and found that you had already spoken with one of our product specialists, who issued your refund on June 16, 2022 for the missing package. The refund should reflect on your account in 5-7 business days. Please email us at info@titanattachments.com and reference PBR Amyra if you require further assistance.

Posted 3 years ago

“I emailed about the first responder discount my husband is an officer, I am a nurse. The rep kept asking what hospital or precinct. I do not work for a hospital and my husband works for Nysdoccs yet no first responder discount was given.”

Helpful Report

Posted 3 years ago

Hello Cassandra, please accept our heartfelt apologies if you did not receive the first-responder discount. We value our customers' feedback and are constantly working with the marketing team to ensure that all promotions and discounts are updated on the website. We do offer a 5% discount to our active first responders, military, and front-line workers; however, this cannot be used in conjunction with any other promotions or discounts. We sent you an email on June 09, 2022, asking for any proof of your profession, but we have yet to hear back. You can still contact us at info@titanattachments.com with the subject line PBR Amyra, and we will be happy to assist you further.

Posted 3 years ago

“This company is an absolute JOKE. So many issues to go on about. They give you the run around on warranty repair request with bs answers that prove the warranty dept is comprised of a bunch of idiots that give you the run around until you give up on them. I had better success finding parts from other companies to fix the garbage that they sell. Next try and order replacement parts that's even more of a joke, you pay then receive emails several weeks later stating that you owe more money from original charges then they give you a shipping confirmation after confronting them on the email that your order is awaiting USPS pick up for over a week until you call again then they have USPS pick up. Cheap products and horrible customer service is what you will receive if you buy from Titan Attachments.”

Helpful Report

Posted 3 years ago

Hello Brian, please accept our heartfelt apologies if your order was delayed. Unfortunately, we have no control over these delays, although our carriers try their best to keep track of information up to date. Your feedback will undoubtedly be used to enhance our shipping process so that our partner courier can deliver our products on schedule. I reviewed your account and found that the parts you ordered were on backorder, which is why it was not shipped immediately. Due to the high demand for these parts and current logistics issues in the country, our backorder dates may get pushed back. However, upon checking, everything was delivered on June 13, 2022. Please email us at info@titanattachments.com with the reference PBR Amyra if you require further assistance.

Posted 3 years ago

“Purchased a set of pallet forks and green fork attachment. The order was shipped loose with a shipping label on each item. The green attachment was in TERRIBLE CONDITION. The paint was scraped off in many places. Much of the green attachment was never even painted because the 8 year old who built it in CHINA was in too big of a hurry. The welds are TERRIBLE!! I called and spoke with a gentleman named Roxxan who said the item was supposed to be boxed. He said, “When the new one comes, put the first one on the box and take it to Fed Ex.” I told him Fed Ex is 35 minutes away and I don’t have time to run it out there. He said call back and we can set up a pick up. Part of the new order came Wednesday, the forks came all scratched up from not being packed, but this time they don’t have all the green paint on them because the green attachment HASN’T EVEN SHIPPED! Customer service, Roxxan was deceitful last time I spoke with him about their company policy, or maybe he just didn’t understand their policies, either way, I’m not looking forward to calling again. Good luck it you decide to buy from them.”

Helpful Report

Posted 3 years ago

Hello Denny, please accept our heartfelt apologies for any damage to your order during delivery. We value our customers' feedback and are constantly working with carriers to enhance our packaging so that it can endure the rigors of transit. I looked through your account and found that you had already spoken with one of our product specialists, who had offered you a partial refund that was issued on June 24, 2022. Please email us at info@titanattachments.com with the subject line PBR Amyra if you require further assistance.

Posted 3 years ago

“This has been the worst experience of my life! I ordered and paid for the pine rake 3 months ago, over the past months I received one rake that was missing numerous parts then weeks later I was sent a new one which again arrived missing numerous parts. In all, I still have no pine rake and I am out $400.00. Ethier Titan Attachments has the worst packaging department in the world or uses the worst shipping company on the planet. Screw it I'm done!!!!!!!!!!”

Helpful Report

Posted 3 years ago

Hello Louis, please accept out heartfelt apologies for the experience you have had with your order. We have reached out to you by email on the 27th of June so we can make this right unfortunately, we've yet to receive a response. Please reach out to us at info@titanbrands.com and reference PBR Angelo so we can provide a resolution.

Posted 3 years ago

“I have been waiting for a replacement part for 2 months and haven't received it. I haven't been able to use my mower.”

Helpful Report

Posted 3 years ago

Hello Larry, please accept our sincere apologies if you have not received the replacement parts until now. Your feedback will certainly be used to enhance our shipping procedure, ensuring that our warehouse team properly inspects the items prior to delivery to guarantee that they are complete. I checked your account and found that you had already spoken with one of our product specialists, who had placed your new replacement order. Please email us at info@titanattachments.com and reference PBR Amyra if you require further assistance.

Posted 3 years ago

“This is the worst experience I have had ordering from any company! They sent one of two tractor attachments that one of they’re employees said would fit…. It did not fit. The 2nd was lost by Tforce shipping 4 weeks after I ordered, titan was going to send another then I got an email saying it was canceled. Then a week later t force wanted to deliver one after I bought a new one because I was never told they found mine(6 weeks later) and then told titan they delivered it to me…NOPE!!! Almost 2 months and no refund yet. 4500$ and I have nothing but 45 emails say ty for your patience…. Never AGAIN!!!! This company is horrible to work with”

Helpful Report

Posted 3 years ago

Hello Eugene, please accept our heartfelt apologies for the experience you have had with your order in regards to shipping. I have had a chance to check your account and I can see that the item has been returned and a refund has already been issued. We value our customers' experience and feedback and are constantly working with carriers to better make shipping time more efficient. My apologies again as we were not able to factor this unforeseen issue the carrier has encountered. However, If you have any pending issues that we can look into for you, please reach out to us at info@brands.com and reference PBR Angelo so we can assist you further.

Posted 3 years ago

“The log grapple I purchased did not fit the loader on my tractor that met the specifications in the catalog. It looks like it was incorrectly welded. It should fit but it did not. I called and was told I had to file an online warranty claim. I did that Thursday, 6/9. I got a note over the weekend that it was received and would be reviewed. To date I have not seen anything more and I do not seem to have a number to call. As of now I cannot rate anything positively. Sorry.”

Helpful Report

Posted 3 years ago

Hello John, please accept our heartfelt apologies if the item you purchased did not live up to your expectations. We value our customers' feedback and are constantly working with carriers to enhance the products we manufacture to achieve our goal of providing the highest quality possible. I checked your account and found that you had already spoken with one of our warranty specialists, who informed you that the issue is that your model's top hooks are not directly compatible and will need modifications. Please email us at info@titanattachments.com and reference PBR Amyra if you require further assistance.

Posted 3 years ago

“Ordered a pine straw rake. Literally, half of the parts were missing. No A-frame. No hardware of any kind. I certainly will shy away from ordering anything from Titan in the future.”

Helpful Report

Posted 3 years ago

Hi Matthew. please accept our heartfelt apologies that your order for the Pine Straw Needle Rake was delivered in a very unsatisfactory condition missing crucial parts. I have had a chance to check your account and I can see that the issue was handled by one from our team who was able to provide a resolution for you. We value our customers' experience and are constantly working with carriers to improve our packaging so that it can endure the rigors of transit. If you have any pending issues that we can look into for you, please reach out to us at info@brands.com and reference PBR Angelo so we can assist you further.

Posted 3 years ago

“there are no ID and OD dimensions on the web site for these bushings ..... we took a chance and ended up with the bushings for the opposite end of the cylinder we were working on. Not impressed! We have a turning lathe ... so we made what we needed ... not as hard of material ... but too much hassle to return & try again for correct size.”

Helpful Report

Posted 3 years ago

Hello Wayne, please accept our sincere apologies if there is not enough information about the product on the website. To avoid customer confusion, we will absolutely consider your suggestions to improve the listings and information for our products. You can always reach out to our product team if you need any product information that is not found on the website. Also, if you’re not satisfied with your purchase, we offer a refund for up to 30 days after your order has been delivered, provided it is unused and is in new condition. Please email us at info@titanattachments.com and reference PBR Amyra if you require further assistance.

Posted 3 years ago

“Probably the worst built machine I have ever came across. I want either a well built replacement or to return this disaster of a hay elevator. The Problems: 1) A blind monkey must have cut the pieces and done the welding as the two parts of the track did not line up at all causing the hay carriers to hit and get stuck. 2) Was missing chain tensioner on the inside for the chain. The chain is very loose and would require a round block to push down/up going from the larger wheel to the smaller wheel. The bottom one was missing so after it moved for a few turns it came off the track causing the motor to seize. It needed to be backed off and put back into place to move again. 3) After a short time running probably from the stress when the chain got stuck the chain came apart! while i was able to place it back together the pieces are not snug as they should be, and I know this will keep happening. 4) The rate of speed is too fast. If the prongs could catch the bales it brings them up quickly but what actually happens is they dont have time to dig in and just kick off while traveling up. Even had to raise the bottom up quite a bit just so I could get my bales in. With that you would have to put the same bale on about 6 times to get it to stick on. Extremely annoying, and tiresome when bales are 50lb each and you are working with 125+. You need to make this right!!!”

Helpful Report

Posted 3 years ago

Hi Wiggins. please accept our heartfelt apologies that your order for the Hay Elevator was delivered in a very unsatisfactory conditions; with quality issues and missing a crucial part. I have had a chance to check your account and I can see that the item has been returned and a refund has already been issued. Thank you very much for your feedback and also for the opportunity to provide a resolution for you. We certainly value our customers' experience and feedback and are constantly working with our manufacturers to make sure items are designed with strict quality standards. However, we do understand that the item you received is sub-par and we sincerely apologies. Please feel free reach out to us at info@brands.com and reference PBR Angelo if you have any outstanding issues that needs attention.

Posted 3 years ago

“website does not have size specs for bit i purchased, i wrote emails asking for information on sizing etc as well as called multiple times only to get a recording that there is a high call volume to call back later which i did many days in a row with no reply or answer, finally i went ahead and purchased due to the fact we need it asap but of course once it arrived (late) after multiple delays just as i hoped would not happen it does not fit my machine, if specs had been onsite or i recieved a reply email this wouldve saved alot of hassle as well as wasted time and retrurn costs.”

Helpful Report

Posted 3 years ago

Hello Justin, please accept our sincere apologies if the item you purchased did not fit your machine. Your feedback will certainly be used to improve the product listing to ensure that our customers are not confused by the information on the item. In the future, I suggest you check the will it fit page before placing the order. Page located here: https://www.palletforks.com/machine-type.html. It has all the details for our attachment types. If your machine or loader model is not listed, you can check the photos to confirm if your loader is a match for our attachments. If you have any pending issues that we can look into for you, please reach out to us at info@titanattachments.com and reference PBR Amyra so we can assist you further.

Posted 3 years ago

“I never got the product and still haven't seen my refund, as promised. The absolute worst customer service. If I could have left a zero star, I would have.”

Helpful Report

Posted 3 years ago

Hello Angela, thank you for your feedback. We found your account and verified that your order was shipped within 48 hours. We apologize for any carrier delays that occurred after the order was shipped. Unfortunately, we have little control over these delays, and our carriers try their best to keep the tracking information up to date. Your feedback will absolutely be used to enhance our shipping procedure, ensuring that our partner courier delivers the items on schedule and equally delivers the shipments. According to your account, the item has been returned and refunded on June 22, 2022. Please email us at info@titanattachments.com and reference PBR Amyra if you need further assistance.

Posted 3 years ago

“I have a Titan Extreme Root Rake Grapple. After several repairs and fixing with the hinging and pin securement, it seems to be a good unit until we got the hoses caught in the tracks of the skid loader. Now we can't get the ends to fix the machine because it looks like Titan's using the cheapest hydraulic ends they can find on the cylinders! I would definitely recommend any other brand than Titan because I called to see about ordering the hoses, and the lady that helped me didn't know a thing about the grapple just told me to order these sets of hoses and I did. They were wrong so now I'm setting on a piece of equipment I can't use. No one in my area has the hydraulic ends! So I went and purchased a New grapple from CID and it works great. Hoses are more secure and safe and you'd guess it, its got normal hydraulic ends that someone can make at almost any parts store. Also tried returning the hoses and guess what, that page doesn't work for Titan! Terrible service Titan, shame on you!”

Helpful Report

Posted 3 years ago

Hello Charles, please accept our heartfelt apologies if the item you purchased did not live up to your expectations. We value our customers' feedback and are constantly working to enhance the products we manufacture to achieve our goal of providing the highest quality possible. If the item fails in any way, you can file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. Please email us at info@titanattachments.com with the subject PBR Amyra if you require further assistance.

Posted 3 years ago

“I ordered my finish mower on May 17th. My credit card was charged immediately. I still do not have my mower and it's June 12th. I have spoken to my credit card company and will give Titan till the end of next week. If I ever get my equipment, I will do a review.”

Helpful Report

Posted 3 years ago

Hello Jeffrey, please accept our heartfelt apologies about the experience you have had with us regarding shipment. I have had a chance to check your account and I can see that one from our team had called the carrier but was told that the shipment was delayed due to staff shortage. However, we are still glad to you have received the shipment and any missing parts were also taken care of. We value our customers' experience and feedback and are constantly working with carriers to better make shipping time more efficient. My apologies again as we were not able to factor this unforeseen issue the carrier has encountered.

Posted 3 years ago

“Never received attachment, this order was a replacement order for the first one being lost and it still has not been resolved.”

Helpful Report

Posted 3 years ago

Hello Andrew, please accept our heartfelt apologies if your package was lost in transit by our partner courier. Unfortunately, we have little control over these issues, and our couriers do their best to deliver our packages on schedule. I checked your account and found that you had already spoken with one of our customer support specialists, who issued the refund on June 14, 2022. Please email us at info@titanattachments.com and reference PBR Amyra if you require further assistance.

Posted 3 years ago

“Awful quality control. Parts showed up damaged. Would never recommend. Shipping process was atrocious.”

Helpful Report

Posted 3 years ago

Hello Jackson, please accept our heartfelt apologies if the item you received was damaged during shipping. We value our customers' feedback and are constantly working with shipping companies to enhance our packaging so that it can endure the rigors of transit. I looked through your account and found that we have issued a partial refund for the order. Please email us at info@titanattachments.com with the reference PBR Amyra if you require further assistance.

Posted 3 years ago

Titan Attachments is rated 4.4 based on 26,877 reviews