Titan Attachments Reviews

Name: Titan Attachments
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.39

4.4 Rating 26,877 Reviews

84 %

of reviewers recommend Titan Attachments

4.4

Based on 26,877 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

800-605-7595

Email:

info@palletforks.com

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Titan Attachments 5 star review on 13th May 2025

1248

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very poor customer service. A week after ordering my attachment, you lowered the price by over $300. Customer Service was no help and refused to offer assistance. Very poor business model. We will not be purchasing our other equipment needs form Titan”

Helpful Report

Posted 3 years ago

Hello Brian, please accept our heartfelt apologies if you were not granted a refund for the sale price. Titan has a 24-hour price adjustment policy for items purchased on any of our branded websites. Our sale price adjustment policy is explained on this website: https://support.palletforks.com/hc/en-us/articles/360058089391-Price-Adjustment-Policy. Please email us at info@titanattachments.com with the reference PBR Amyra if you require any additional support.

Posted 3 years ago

“I received the quick attach for my tractor and there is no manual. I went online to titanmanuals.com and entered the code JDQH1 from the sticker but nothing comes up. I am a little frustrated as I would like to attach this to my tractor but am not sure about the top connection, it needs to be adjusted and I am not sure how to do that. A manual would be very helpful but using your directions I am unable to get a manual.”

Helpful Report

Posted 3 years ago

Hello Bob, please accept our sincere apologies if the item arrived without the manual. To avoid customer confusion, we will absolutely consider your suggestions to improve the manuals for our products and make sure that every product we ship has a manual inside the package. The item's manual may be found at http://titanmanuals.com/pdfs/JDQH1.pdf. Please email us at info@titanattachments.com with the reference PBR Amyra if you require further assistance.

Posted 3 years ago

“Half of the hardware was missing. Titan asked for a list of the missing parts and then stated that they didn't have all of them so we'd have to purchase some on our own. Not what you expect when you order a complete item.”

Helpful Report

Posted 3 years ago

Hello Cory, please accept our sincere apologies if parts of your order are missing. Your feedback will certainly be used to enhance our shipping procedure, ensuring that our warehouse team properly inspects the items prior to delivery to guarantee that they are complete. I checked your account and found that you had already spoken with one of our product specialists, who had placed your replacement order. Please email us at info@titanattachments.com and reference PBR Amyra if you require further assistance.

Posted 3 years ago

“Unit is damaged to the point where it’s not usable. I reported the damage and the return has not been completed.”

Helpful Report

Posted 3 years ago

Hello Wesley, please accept our heartfelt apologies if the item you received was damaged during shipping. We value our customers' feedback and are constantly working with shipping companies to enhance our packaging so that it can endure the rigors of transit. I looked through your account and found that you have agreed to a partial refund that was issued on July 05, 2022. Please email us at info@titanattachments.com with the reference PBR Amyra if you require further assistance.

Posted 3 years ago

“Customer service was not very helpful. Warranty department is a joke.”

Helpful Report

Posted 3 years ago

Hello Chris, please accept our heartfelt apologies for the item's poor quality and if you are not satisfied with our customer service. Your feedback will certainly be used to enhance the products we manufacture in order to achieve our goal of providing the highest quality possible. I checked your account and found that you had already spoken with one of our product specialists, who had placed your replacement part order. Please email us at info@titanattachments.com and reference PBR Amyra if you require further assistance.

Posted 3 years ago

“One week after I ordered my pallet forks, Titan lowered the price by $80 plus dollars. I contacted them and suggested they give me some credit due to the short time difference. They flat refused. I will not order a snowblower or other attachments as I'd planned. Customer service is the worst I've ever seen in my 70 yrs. Avoid Titan if at all possible. I am the customer you don't want to screw, as I'll talk about this among the AG community in Minnesota.”

Helpful Report

Posted 3 years ago

Hello Jack, please accept our heartfelt apologies if you were not granted a refund for the sale price. Titan has a 24-hour price adjustment policy for items purchased on any of our branded websites. Our sale price adjustment policy is explained on this link: https://support.palletforks.com/hc/en-us/articles/360058089391-Price-Adjustment-Policy. Please email us at info@titanattachments.com with the reference PBR Amyra if you require any additional support.

Posted 3 years ago

“It came damaged top unlock handles bent pretty flimsy also lower mounting holes awful thin.Not too pleased with the price. Wish I would’ve checked other ones.”

Helpful Report

Posted 3 years ago

Hello David, please accept our heartfelt apologies for the item's poor quality. Your feedback will certainly be used to enhance the products we manufacture in order to achieve our goal of providing the highest quality possible. I sent you an email on June 30, 2022, asking for photos, but I have yet to hear back. Please contact us at info@titanattachments.com with the subject PBR Amyra so that we can assist you further.

Posted 3 years ago

“It took over two weeks to get the complete hay spear. The frame came then we were told we had to wait until the 20th to see if the spear showed up. A company that touts good customer service would’ve listened to the customer and sent another spear out next day so the farmer could use this tool. We received the spear on the 20th late in the day. Package looked beat up and retaped. The spear looks cracked but until we put it together this weekend (after hay is done by the way) whether it is a usable attachment.”

Helpful Report

Posted 3 years ago

Hello Dennis, please accept our heartfelt apologies if your order was delayed. We were able to locate your account and found that the order was shipped within 24 hours. We apologize for any carrier delays that came up after the order shipped. Unfortunately, these delays are out of our control, and our carriers do their best to update the tracking information to reflect the current status. I reviewed your account, and everything has been delivered on June 20, 2022. Please email us at info@titanattachments.com with the subject PBR Amyra if you require further assistance.

Posted 3 years ago

“Consider that your carrier damaged the toothbar, you refunded my monies, then weeks after I get an email from you telling me it 'delivered' not to my address but the warehouse it originated from. THEN Korina offers to refund or replace yet you don't have a replacement and says oh yeah we already refunded your money. Horrible experience that was drawn out many weeks longer than it should have. A hot dog stand won't last long selling baloney sandwiches, cabish? If you don't have the products, if you can't find a carrier that can transport iron without damaging it, then close up shop and go into another business. And quit selling those forks. They're so short you can't see to do anything with them unless you have a spotter on the ground. Customer lost forever.”

Helpful Report

Posted 3 years ago

Hello Matthew, please accept our heartfelt apologies if the item you received was damaged during shipping. We value our customers' feedback and are constantly working with shipping companies to enhance our packaging so that it can endure the rigors of transit. I looked through your account and found that we issued a full refund for the order on May 25, 2022. Please email us at info@titanattachments.com with the reference PBR Amyra if you require further assistance.

Posted 3 years ago

“Lower the price $160 three days after my boom was delivered.”

Helpful Report

Posted 3 years ago

Hello Russell, please accept our heartfelt apologies if you were not granted a refund for the sale price. Titan has a 24-hour price adjustment policy for items purchased on any of our branded websites. Our sale price adjustment policy is explained on this link: https://support.palletforks.com/hc/en-us/articles/360058089391-Price-Adjustment-Policy. Please email us at info@titanattachments.com with the reference PBR Amyra if you require any additional support.

Posted 3 years ago

“I placed my order on line . I was given a code to get 5% off my order. When I got the code it came with instructions to enter the code at check out . At check out to pay and finish order there was no way to enter the code . No 5% Off . I called the next day I had written down the code . I was asked to send a screenshot of the code . Why would I have done that . I was basically told too bad we'll look into it and get back to you . I suggested I wanted to cancel the order and reorder over the phone and use the discount code . Told they couldn't do that . I will never buy another thing from Titan !!! The quality wasn't that good as well !!!”

Helpful Report

Posted 3 years ago

Hi Michael. our heartfelt apologies for the experience you have had with your first order with us. We certainly do not want this to be our lasting impression. I have had a chance to check your account and I can see that the discount on the coupon code was retroactively applied on your order after we reached out to you verifying what happened. We sincerely apologies again but thank you very much for your honest feedback, Hearing from customers certainly helps us improve our services. Thank you as well for the opportunity to correct this for you.

Posted 3 years ago

“Used the attachment for less than one week and one of the cylinders started leaking”

Helpful Report

Posted 3 years ago

Hi Darin. We sincerely apologize for the experience you have had with the attachment. We do understand that this hampered any work that you may have lined up losing valuable time in the process. I have had a chance to check your account and I am glad to see that a replacement cylinder has been delivered on 06/28. Thank you very much as well for replying back to us after we reached out for a follow up. We value our customers' experience and feedback and are constantly working with manufacturer's to make sure instances are reduced to 0.

Posted 3 years ago

“Order heavy clamp on pallet forks. They shipped 1 fork in less then a week. Waited a month, with numerous e-mails and phone calls being told that the other fork is on back order, just for them to cancel order on 1 fork. I shipped other fork back so I could receive my full refund. I mean you can't pick up pallets with one fork. Been nearly a month since I shipped fork back and still no refund.”

Helpful Report

Posted 3 years ago

Hello Nathan, please accept our heartfelt apologies about the experience you have had with your order. I have made a follow up on your account and I can see that a full refund has been issued with the last amount on Friday, July 1st. We certainly value our customer's experience and are constantly working to make sure that events like this are no longer repeated. Thank you very much for the opportunity to resolve this for you.

Posted 3 years ago

“The product hasn’t actually arrived yet. I mean, it is a **** when it comes to actual delivery. *big mess”

Helpful Report

Posted 3 years ago

Hello Douglas, please accept our heartfelt apologies if your order was delayed. Unfortunately, we have no control over these delays, although our carriers try their best to keep track of information up to date. Your feedback will undoubtedly be used to enhance our shipping process so that our partner courier can deliver our products on schedule. I reviewed your account and see that everything has been delivered on June 22, 2022. Please email us at info@titanattachments.com with the reference PBR Amyra if you require further assistance.

Posted 3 years ago

“Wrong adapter kit”

Helpful Report

Posted 3 years ago

Hi Alonzo, My sincere apologies for what happened sir. I have had a chance to check and the Solenoid Valve kit is designed only for our Hydraulic Tilt Mount Plate for Skid Steers. Our product support is usually pretty spot on on attachment recommendations, sorry we missed this mark. I have had a chance to check your account and I can see that a full refund has been issued for the return of the kit. Thank you very much as well for responding to our follow up email.

Posted 3 years ago

“Welds broke within one hour of use on the front how 12 inch bucket”

Helpful Report

Posted 3 years ago

Hello Lawrence, please accept our heartfelt apologies for the item's poor quality. Your feedback will certainly be used to enhance the products we manufacture in order to achieve our goal of providing the highest quality possible. I checked your account and found that you had already spoken with one of our product specialists, who had placed your replacement order that was delivered on June 27, 2022. Please email us at info@titanattachments.com and reference PBR Amyra if you require further assistance.

Posted 3 years ago

“Shipping was a nightmare. I had to pay extra $50 for freight charge and we had to go down the road and off load the grapple ourselves. We should be paid for our services. Very poor experience with your shipper - FedEx”

Helpful Report

Posted 3 years ago

Hello Maryanne, thank you for your feedback. We apologize for any carrier issues that occurred after the order was shipped. Unfortunately, we have little control over these, and our carriers try their best to keep the tracking information up to date. Your feedback will absolutely be used to enhance our shipping procedure, ensuring that our partner courier delivers the items on schedule and equally delivers the shipments. Regarding the $50 extra charge, some freight orders will be assessed an oversized handling fee. This fee is directly paid to the carrier and we have no control over these charges. Freight orders are instructed to be met at the driveway. If FedEx fails to do this, I highly suggest you contact FedEx's customer service to file a complaint. Please email us at info@titanattachments.com with the reference PBR Amyra if you require further assistance.

Posted 3 years ago

“Took almost a month to receive it. And FedEx said it was to heavy to deliver so I had to 30 miles to go pick it up. So frustrating, no help from Titan whatsoever.”

Helpful Report

Posted 3 years ago

Hello Rory. We were able to locate your account and found that the order was shipped within 24 hours. We apologize for any carrier delays that came up after the order shipped. Unfortunately, these delays are out of our control, and our carriers do their best to update the tracking information to reflect the current status. Ground orders are instructed to be delivered at your door. If FedEx fails to do this, I highly suggest you contact FedEx's customer service to file a complaint. Please email us at info@titanattachments.com with the reference PBR Amyra if you require further assistance.

Posted 3 years ago

“I didn't even pick up the first bale that it broke the two stabilizer brackets underneath still quality is not even worth mentioning”

Helpful Report

Posted 3 years ago

Hi Denny, Thank you for your review. I’m really sorry to hear you had a frustrating experience. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. I have had a chance to check and I can see that a full replacement has been keyed for you. Thank you very much as well for replying back to our follow up email.

Posted 3 years ago

“Product looked to be just what I wanted but it did not fit my loader. So I was disappointed because I told the attendant what the piece of equipment need to fit from the start. Have to return.”

Helpful Report

Posted 3 years ago

Hello Craig, please accept our sincere apologies if the item you purchased did not fit your machine. Your feedback will certainly be used to improve the product listing to ensure that our customers are not confused by the information on the item. In the future, I suggest you check the will it fit page before placing the order. Page located here: https://www.palletforks.com/machine-type.html. It has all the details for our attachment types. If your machine or loader model is not listed, you can check the photos to confirm if your loader is a match for our attachments. I checked your account and noticed that you've already spoken with one of our product specialists, who has already submitted your return request. Please email us at info@titanattachments.com with the subject PBR Amyra if you require further assistance.

Posted 3 years ago

Titan Attachments is rated 4.4 based on 26,877 reviews