Titan Attachments Reviews

Name: Titan Attachments
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.39

4.4 Rating 26,879 Reviews

84 %

of reviewers recommend Titan Attachments

4.4

Based on 26,879 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

800-605-7595

Email:

info@palletforks.com

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Titan Attachments 5 star review on 13th May 2025

1248

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“called 3 times to tell them that they had the wrong adress emailed them twice telling them the same thing they shipped it 2 times to the same adress and tried to bill me for the shipping everytime. The package still hasnt arrived at my adress they sent it again and dropped it off to a company an hour away from me had to dispute the credit card charges because they said they would not cancel my order”

Helpful Report

Posted 3 years ago

Hello Jamz, please accept our heartfelt apologies for the difficulties you encountered with your order. We are unable to make adjustments to many orders after they have been placed due to the quick turnaround time. We will surely use your feedback to enhance our processes so that we can still make modifications to your order the next time you place one. After reviewing your account, I discovered that the item was received by our warehouse on May 5, 2022, and a complete refund was issued on May 9, 2022. If you require further assistance, please email us at info@titanbrands.com and reference PBR Joanna.

Posted 3 years ago

“My attachment arrived severly damaged and Ihave not been able to get anyone to respond to my request to return it and get a replacement.”

Helpful Report

Posted 3 years ago

Hello Douglas, please accept our heartfelt apologies if the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. I looked into your account and found that you had already spoken with one of our product specialists, who submitted the return request for you. If you need further assistance, please contact us at info@titanbrands.com and mention PBR Joanna.

Posted 3 years ago

“Order was lost and found a few times, when it did arrive, after a month and several phone calls, the crate was splinters and there no hardware to assemble the crane. So after a month of waiting I had a crane I couldn’t assemble or use and not enough of a crate left to return it.”

Helpful Report

Posted 3 years ago

Hello J, please accept our heartfelt apologies for any difficulties you've had with your order. Your feedback will undoubtedly be used to enhance our shipping procedure, ensuring that our partner courier delivers our items on schedule and that the order is complete before shipping. I reviewed your account and found that on 5/6/2022, a partial refund was issued. If you want further assistance, please contact us at info@titanbrands.com and reference PBR Joanna.

Posted 3 years ago

“Terrible experience with the purchase of manure bucket where the tines sent did not match the holes in the skid steer frame. Titan sent replacement spears and they were even further from a match. The only solution Titan could come up with was to return the manure bucket for credit.”

Helpful Report

Posted 3 years ago

Hello Tom, please accept our sincere apologies for sending you the wrong item. Your feedback will undoubtedly be used to enhance our shipping process, ensuring that our warehouse team properly inspects the items before shipping to verify that the correct item is selected. I reviewed your account and orders to see if there was anything we could do to improve your situation. Unfortunately, I was unable to come up with a better option than the one we have presented, which is to keep the item and issue a partial refund. If you want further assistance, please contact us at info@titanbrands.com and reference PBR Joanna.

Posted 3 years ago

“Did not fit my cat bucket holes and shorter than 72 inches.”

Helpful Report

Posted 3 years ago

Hello Ryan, please accept our sincere apologies If the item you purchased did not meet your expectations. I sent you an email on May 10, 2022, offering some solutions to your concern, but I have yet to hear back. Please contact us at info@titanbrands.com with the subject PBR Joanna so that we can assist you further.

Posted 3 years ago

“My experience has been HORRIBLE! I placed a simple Order for One Item, 10' Fixed Forks Spreader on JANUARY 6th, and it has been hell since then. This is the worst experience with an order that I have ever had. And that is saying a LOT, since I have owned a large commercial construction subcontractor company for 34 years. Stated delivery was 12 days from my order. After several phone calls and multiple emails with customer service.... a delivery arrived at my jobsite on MARCH 2nd 8 WEEKS later. Worst of all, they delivered the wrong item, a John Deere Green Tractor basket. Which they finally picked up yesterday January 21st. I still do not have the correct item I ordered because they weren't shipping it UNTIL they had the Return pick up of the Wrong item... :-| Now I am waiting on confirmation of a shipment of the originally ordered item from JANUARY 6th, 11 WEEKS ago. Then I get an email saying the item was lost and you would start the order process over..... OMG... Not again... all over... that is Sad. I have looked up the Owner and CEO's information to contact them directly because If it were My Company... I would want to know we screwed up this bad, and then didn't FIX it Immediately!!! One Star is One too many. My experience has been Horrible!”

Helpful Report

Posted 3 years ago

please accept our heartfelt apologies if your order took so long to arrive and it turned out to be the wrong item. Your feedback will undoubtedly be used to enhance our shipping process, ensuring that our warehouse team properly inspects an item to guarantee that the item picked is correct. We sent you an email on 5/10/2022 with possible solutions to your concern, but I have yet to hear back. Please contact us at info@titanbrands.com with the subject PBR Joanna so that we can assist you further.

Posted 3 years ago

“Now out of the money waisted on this this can't mow with out working on it something is always wrong with it I recommend buying a push mower would be farther ahead feel like I should get all my money back for this mower. I'll send it back well worth the money to get rid of it”

Helpful Report

Posted 3 years ago

“Never received item but they keep sending messages that I have received it. They need to work on there shipping and tracking dept”

Helpful Report

Posted 3 years ago

Hello Alvis, please accept our sincere apologies if you continue to get notifications about the progress of your order despite not receiving it. Your feedback will undoubtedly help us improve our delivery procedures. I reviewed your account and found that on 4/13/2022, you received a complete refund. Please email us at info@titanbrands.com and reference PBR Joanna if you require further assistance.

Posted 3 years ago

“I emailed you days ago about this and no one replied. The box arrived all destroyed, holes in it, the implement was bent up, the board packet was missing, there’s certainly needs to be a price adjustment. Also, you duplicated the order on the extra times and sent to, I’m guessing you charge me double as well. Please call me with a plan on how to correct the situation.”

Helpful Report

Posted 3 years ago

Hello Adrian, please accept our heartfelt apologies for the item being damaged during shipping. We will absolutely use your feedback to improve our shipping procedure and guarantee that our partner courier takes good care of the package so that it arrives in top condition. We sent you an email on 5/6/2022 asking for photos of the item so we could assess if it was damaged, but we did not receive a response. You can still send us pictures of the item at info@titanbrands.com with the reference PBR Joanna so we can help you further.

Posted 3 years ago

“Packing was damaged, instructions difficult to assemble.”

Helpful Report

Posted 3 years ago

Hello Michael, please accept our heartfelt apologies if you are having trouble following the instructions in the manual for the item you purchased or if the packing was damaged when it arrived. We value our customers' opinions and are constantly working with shipping providers to enhance our packaging so that it can survive the stresses of transit. If you require further assistance, please contact us at info@titanbrands.com and mention PBR Joanna so that we can assist you.

Posted 3 years ago

“Unbelievable. I ordered the 5' pine straw rake. The box arrived completely destroyed and almost everything was missing. I received some of the tines and a block of styrofoam. A replacement was sent. It arrived and I don't know what it is, but it's not the pine straw rake. So now it's been a few weeks and I still can't do the job I bought this for.”

Helpful Report

Posted 3 years ago

Hello Barry, please accept our heartfelt apologies for the difficulties you had with your order. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. I checked your account and noticed that your recent replacement order was delivered on June 7, 2022. If you need further assistance, please contact us at info@titanbrands.com and mention PBR Joanna.

Posted 3 years ago

“Absolutely junk”

Helpful Report

Posted 3 years ago

“I ordered a quick hitch and it had a manufacturing defect, they asked for pictures which i submitted. They attempted to send me another quick hitch and then canceled the order. So now i'm stuck with scrap steel and no replacement.”

Helpful Report

Posted 3 years ago

Hello Aaron, please accept our heartfelt apologies for the poor quality of the item you received. Your feedback will certainly be used to enhance the items we manufacture in order to achieve our goal of providing the highest quality possible. I looked through your account and found that you had already spoken with one of our product specialists, who had issued you a full refund. If you need further assistance, you may email us at info@titanbrands.com and mention PBR Joanna.

Posted 3 years ago

“I ordered 2 items. I only got one of the items from my order. It was delivered on time and not damaged. The other was on back order for a while and suddenly they cancelled the order. They did say they would notify me when back in stock. Remains to be seen if this was just an attempt to get more money for the item when back in stock.”

Helpful Report

Posted 3 years ago

Hello Michael, please accept our heartfelt apologies if your order was canceled due to a lack of availability. Due to an increase in orders, our inventory is now moving quite quickly. I reviewed your account and found that the full refund for the Skid Steer Tine Bucket Attachment was issued on May 5, 2022. Please email us at info@titanbrands.com with the reference PBR Joanna if you require further assistance.

Posted 3 years ago

“to small returning”

Helpful Report

Posted 3 years ago

Hello Mark, please accept our heartfelt apologies if the item you received fell short of your expectations. I sent you an email on May 5, 2022, to see if there are any solutions we can provide, but I have yet to hear back. You can still reach out to us at info@titanbrands.com and reference PBR Joanna so we can help you.

Posted 3 years ago

“Only 3 hammers came in my box. Box was broken and poorly wrapped”

Helpful Report

Posted 3 years ago

Hello Jeffrey, please accept our deepest apologies if your order was incomplete and if the item arrived in poor condition. Your feedback will undoubtedly be used to enhance our shipping procedure, ensuring that our partner courier takes proper care of the product so that you receive it in the best possible condition. I sent you an email on May 6, 2022, with some solutions to your concern, but I have yet to receive a response. Please contact us at info@titanbrands.com with the subject PBR Joanna so that we can assist you further.

Posted 3 years ago

“Yall suck. Wouldn't suggest yall to my worst enemy”

Helpful Report

Posted 3 years ago

Hello Danleigh, please accept our sincere apologies if the refund for the items you returned took longer than expected. Our warehouse team may have overlooked the return of the items from our warehouse and failed to issue an automated refund. I checked your account and found that the refund was issued on May 9, 2022. Please email us at info@titanbrands.com and reference PBR Joanna if you require further assistance.

Posted 3 years ago

“Customer service is extremely lacking. Trying to blame the shipper when the Titan warehouse lost part of my order and is forcing me to wait extra days until they will issue a replacement order.”

Helpful Report

Posted 3 years ago

Hello Ryan, please accept our heartfelt apologies for the poor service you received from us. We found your account and discovered that your order was sent within 24 hours. We regret any carrier delays that occurred after the order was shipped. Unfortunately, we have little control over these delays, and our carriers try their best to keep the tracking information up to date. Your feedback will undoubtedly be used to enhance our shipping procedure and ensure that our partner courier delivers your package on time. According to your account, your order was delivered on 5/6/2022. Please contact info@titanbrands.com and mention PBR Joanna if you require further assistance.

Posted 3 years ago

“Terrible you sent me one part and you waited to tell me the other part was no longer available.they were supposed to go to gether.”

Helpful Report

Posted 3 years ago

Hello Jill, please accept our heartfelt apologies if a portion of your order was canceled. Unfortunately, the From Universal Quick Tach to 3-point Quick Hitch Adapter is currently out of stock, and no firm restocking date has been set. Our inventory is currently moving so quickly due to an increase in orders that some items do not stay in stock for more than a day or two. I sent you an email on 5/4/2022 asking whether you would like to return the other item you received, but I have yet to hear back. If you want further assistance, please contact us at info@titanbrands.com and reference PBR Joanna.

Posted 3 years ago

“You fucked up repeatedly and I called back and asked to speak toa manager. NO ONE HAS CALLED ME BACK. You were supposed to replace my 49" hay spear. You sent the wrong spear. The end was to small and the frame for the spear could not hold it. I called again and describe what happened and what was shipped to me . You sent a new hay spear !!!!!!!!! This one had the right end on it BUT !!!!! IT WAS A 30 SOMETHING INCH SPEAR AND NOT THE 49" SPEAR. So after 3 tries I still do not have the right spear and no one has called me back !!!!!!”

Helpful Report

Posted 3 years ago

Hello Brad, please accept our sincere apologies for continuing to receive the incorrect item despite having already mentioned what you require. Your feedback will undoubtedly be used to enhance our shipping process, ensuring that our warehouse team properly inspects every items before sending to guarantee that the correct item is selected. I reviewed your account and found that the most recent replacement order was delivered on May 8, 2022. If you require further assistance, please contact us at info@titanbrands.com and reference PBR Joanna.

Posted 3 years ago

Titan Attachments is rated 4.4 based on 26,879 reviews