Titan Attachments Reviews

Name: Titan Attachments
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.39

4.4 Rating 26,882 Reviews

84 %

of reviewers recommend Titan Attachments

4.4

Based on 26,882 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

800-605-7595

Email:

info@palletforks.com

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Titan Attachments 5 star review on 13th May 2025

1248

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“You fucked up repeatedly and I called back and asked to speak toa manager. NO ONE HAS CALLED ME BACK. You were supposed to replace my 49" hay spear. You sent the wrong spear. The end was to small and the frame for the spear could not hold it. I called again and describe what happened and what was shipped to me . You sent a new hay spear !!!!!!!!! This one had the right end on it BUT !!!!! IT WAS A 30 SOMETHING INCH SPEAR AND NOT THE 49" SPEAR. So after 3 tries I still do not have the right spear and no one has called me back !!!!!!”

Helpful Report

Posted 3 years ago

Hello Brad, please accept our sincere apologies for continuing to receive the incorrect item despite having already mentioned what you require. Your feedback will undoubtedly be used to enhance our shipping process, ensuring that our warehouse team properly inspects every items before sending to guarantee that the correct item is selected. I reviewed your account and found that the most recent replacement order was delivered on May 8, 2022. If you require further assistance, please contact us at info@titanbrands.com and reference PBR Joanna.

Posted 3 years ago

“I was misled by the 5% discount. I went through the order and was never given the opportunity to enter the 5% code. I did not receive a response from my note or the e-mail I sent in this regard. Not a good impression on a first-time customer.”

Helpful Report

Posted 3 years ago

Hello James, please accept our heartfelt apologies if you were unable to redeem the 5% first-time customer discount code. On May 6, 2022, I sent you an email with instructions on how to enter and apply the discount code for your next purchase. If you require further assistance, please email us at info@titanbrands.com and mention PBR Joanna.

Posted 3 years ago

“Bought a stump remover and it does not properly fit my tractor — it’s suppose too…but does not. Contacted your company and sent in pictures and measurements and was told that even though it does not properly fit it is within your specs. I was also asked if I was willing to grind down 1/8 on each side for proper fitting. That is ridiculous! I paid your company for a product that should fit not for me to grind down a sub-par product. Furthermore how can it be in your specs when it clearly does not properly fit. That does not seem logical or good business practices. I have been a loyal customer who has bought numerous of your products. Yet this transaction has made wonder if I will continue to do so in the future.”

Helpful Report

Posted 3 years ago

Hello Nathan, please accept our heartfelt apologies if we were unable to give you a satisfactory experience. I checked your account and the conversation you had with one of our product specialists, and I was unable to come up with a better solution than the options that were already offered, which is to grind the pin or return the item to us. If there is anything more we can do to help with this issue, please contact us at info@titanbrands.com and reference PBR Joanna, and we would be pleased to assist you!

Posted 3 years ago

“Bought a telehandler man basket. The package was missing one of the corners (shipped two of the same). I called Titan service dept. I was asked to make the modifications to the corner myself (to make it work) or wait 8 weeks to get a replacement part. What a joke.”

Helpful Report

Posted 3 years ago

Hello Brian, please accept our heartfelt apologies for the part of your order that was missing. Unfortunately, the required part is currently out of stock, with no estimated restocking date. I reviewed your account and found that one of our product specialists had already suggested various solutions to your concern, but you said that you had already made the missing corner piece. Please email us at info@titanbrands.com and reference PBR Joanna if you require further assistance.

Posted 3 years ago

“Ordering, shipping arrival = 5 stars. I did not realize the hitch would not fit a JD quick hitch which presents a major problem for me. 1 star because of that. I have not used it yet so I can't comment on the machine it self”

Helpful Report

Posted 3 years ago

Hello Russell, please accept our heartfelt apologies if the item you purchased did not live up to your expectations. On 5/3/2022, I sent you an email with possible solutions to your concern, and you mentioned that you had already modified the item to meet your needs. We strongly advise you to notify us the next time you purchase an item before altering it, as doing so will void the item's warranty. Please email us at info@titanbrands.com with the reference PBR Joanna if you require further assistance.

Posted 3 years ago

“Ordered the Global / John Deere adapter. Shipping was very fast and Customer Service rep was helpful while placing the order. When the adapter arrived the Global side fit bit the John Deere side did not. I had to torch the holes to make them line up to fit. I had read previous reviews about this problem and figure Titan would have solved the issue based on previous feedback, obviously they did not. Titan, feel free to contact me on how to solve this issue.”

Helpful Report

Posted 3 years ago

Hello Shaun, please accept our heartfelt apologies if the item you purchased did not live up to your expectations. I sent you an email on May 3, 2022, offering some solutions to your concern, but I have yet to receive a response. You may still contact us at info@titanbrands.com, referencing PBR Joanna, and we would be happy to assist you further.

Posted 3 years ago

“This was your second attempt at delivering my order. The first order that came was the wrong item.”

Helpful Report

Posted 3 years ago

Hello Brian, please accept our heartfelt apologies for sending the wrong item. Our warehouse team may have made a mistake and sent out the incorrect item. Your feedback will undoubtedly be used to enhance our shipping procedure, ensuring that our warehouse team properly inspects the items before shipment. I checked your account and found that the replacement order arrived on May 1, 2022. Please email us at info@titanbrands.com and reference PBR Joanna if you require further assistance.

Posted 3 years ago

“BORED WAITING IMPORTANT ITEMS I ORDERED LONG TIME AGO NOT HERE YET”

Helpful Report

Posted 3 years ago

Hello Ernest, please accept our sincere apologies for the significant delay in receiving your order. We regret any carrier delays that occurred after the order was dispatched. Unfortunately, we have little control over these delays, and our carriers try their best to keep the tracking information up to date. Your feedback will undoubtedly be used to enhance our shipping procedure and ensure that our partner courier delivers products on time. I checked your account and found that the replacement order arrived on May 6, 2022. Please email us at info@titanbrands.com and reference PBR Joanna if you require further assistance.

Posted 3 years ago

“Took a month to get my order and the alignment of the pin holes is off just enough to be a real problem.”

Helpful Report

Posted 3 years ago

Hello Damian, please accept our heartfelt apologies for the poor quality of the item you received. We will surely use your feedback to enhance our shipping process, ensuring that our warehouse team thoroughly inspects the items to guarantee that we achieve our aim of providing the highest quality possible . I sent you an email on May 12, 2022, offering some solutions to your concern, but I have yet to receive a response. If you require further assistance, please email info@titanbrands.com and mention PBR Joanna.

Posted 3 years ago

“Took almost 2 months to receive my order. Not great quality, I had to grind away 2 unnecessary wields so forklift forks could slide back and forth. One fork hold-down lock does not work.”

Helpful Report

Posted 3 years ago

Hello Fred, please accept our heartfelt apologies if your order took so long to arrive and if you had to change your order to fit your needs. I couldn't find any emails or phone calls from you discussing your issue. We strongly advise you to notify us before making any alterations to your item the next time you buy something from us because doing so will void your warranty. Please email us at info@titanbrands.com and refer to PBR Joanna if you require further assistance.

Posted 3 years ago

“2nd delivery wrong again hook and pin instead of Global/Euro connection”

Helpful Report

Posted 3 years ago

Hello Thomas, please accept our heartfelt apologies for sending the incorrect item. Your feedback will undoubtedly be used to enhance our shipping process, ensuring that our warehouse team properly inspects all items before shipping to guarantee that we are sending the correct item. I checked your account and found that the replacement order that was placed on May 2, 2022, was delivered on May 5, 2022. Please email us at info@titanbrands.com and refer to PBR Joanna if you require further assistance.

Posted 3 years ago

“The pallet fork attachment was exactly what i ordered. The one star is for customer service! I knew the item was on backorder when I placed the order on 4/2/22 and was fine with that. On 4/15/22 I received an email advertising this item to be in stock and available to order. I waited till 4/20/22 to call to check on my order and was met with a very rude customer service rep. that kept telling me it was on backorder till the 22nd. After that phone call at 12:10 am on the 21st I received an email that my order was packaged and ready to ship. They had already got my money and did not care about my order just pushing more sales. Probably first and last purchase from Titan!”

Helpful Report

Posted 3 years ago

Hello Clarence, please accept our heartfelt apologies for the unsatisfactory service you received from one of our representatives. Your feedback will undoubtedly be used to enhance our operations so that our agents can address your concern as professionally as possible and keep our customers informed about the status of their orders. Due to a surge in orders, several items in our inventory are not staying in stock for more than a day or two. Also, backorder dates are estimates, so your order may arrive sooner or later than expected, based on a variety of factors such as quality and manufacturer delivery delays. I looked through your account and found that your order was delivered on April 25, 2022. Please email us at info@titanbrands.com and refer to PBR Joanna if you require further assistance.

Posted 3 years ago

“One word….Terrible.”

Helpful Report

Posted 3 years ago

Hello Andrew, please accept our heartfelt apologies for the poor quality of the item you received. We will absolutely use your feedback to enhance the items we manufacture in order to ensure that we achieve our goal of providing the highest quality possible. I checked your account and found that one of our product specialists has issued you a partial refund. Please contact us at info@titanbrands.com with the reference PBR Joanna if you require additional assistance.

Posted 3 years ago

“Never received the product”

Helpful Report

Posted 3 years ago

Hello Clint, please accept our heartfelt apologies if your order was marked as delivered when it was not. We'll absolutely use your feedback to enhance our shipping procedure so that our partner courier delivers that item on time and doesn't mark it as delivered even if it isn't. I checked your account and saw that the replacement order arrived on May 5, 2022. Please email us at info@titanbrands.com and mention PBR Joanna if you require further assistance.

Posted 3 years ago

“This is the worst service I have ever had with ordering equipment. i had a simple question about the attachment & I'm told I have to send an email & can't talk to anyone. TITAN SHOULD ALSO LOOK AT HIRING SOME AMERICAN (ENGLISH) PEOPLE THAT YOU CAN UNDERSTAND ON THE PHONE. David W. Grooms SO0000026459 SKU.191131”

Helpful Report

Posted 3 years ago

Hello David, please accept our heartfelt apologies if you did not receive the information you required while calling us regarding your order. We will absolutely use your feedback to enhance our processes so that our customers' needs can be addressed quickly over the phone. I looked into your account and found that you had already spoken with one of our product specialists, who had offered you answers to your concern; however, you stated that you were able to make it work. If you want further assistance, please contact us at info@titanbrands.com and reference PBR Joanna.

Posted 3 years ago

“The attachment showed up with multiple grease zirk fittings broken. I’ve spend an entire day getting them swapped up and I’m not happy at all about the additional money I have had to spend to even make this thing useable and the wasted time. Seems like a decent attachment but I haven’t had the time to use it due to the broken pieces on it.”

Helpful Report

Posted 3 years ago

Hello Matthew, please accept our heartfelt apologies if certain parts of your purchased item were damaged. Your feedback will be used to enhance our shipping process, ensuring that our warehouse team thoroughly inspects the items before shipping to ensure that they are in good condition. I sent you an email on May 23, 2022, offering some solutions to your concern, but I have yet to receive a response. You can still contact us at info@titanbrands.com with the subject PBR Joanna, and we'll be happy to assist you further.

Posted 3 years ago

“you sent the wrong part and so i ended up paying an extra $200 to rent some a piece of eqipment to do what i had to do”

Helpful Report

Posted 3 years ago

Hello Jody, please accept our sincere apologies for sending you the wrong item. Your feedback will undoubtedly be used to enhance our shipping process, ensuring that our warehouse team properly inspects the items before shipping to guarantee that we are sending the correct item. I checked your account and see that the replacement order was delivered on May 2, 2022, and that a partial refund was issued on April 26, 2022, to compensate for the inconvenience. Please contact us at info@titanbrands.com and mention PBR Joanna if you require further assistance.

Posted 3 years ago

“Went to assemble today and the axle is missing Not sure what to do now can’t get through to customer service”

Helpful Report

Posted 3 years ago

Hello Brian, please accept our heartfelt apologies if your order is missing the axle. Your feedback will certainly be used to enhance our shipping process, ensuring that our warehouse team thoroughly inspects the item before shipping to guarantee that all parts are present and correct. After reviewing your account, I found that the replacement order was placed on May 12, 2022. Please email us at info@titanbrands.com with the reference PBR Joanna if you require any extra support.

Posted 3 years ago

“Attachment is built wrong and won't hook up properly or falls off during operation. Paula said she'll refund me bit won't call or email me back! Very unhappy and may need to pursue legal charges against titan.”

Helpful Report

Posted 3 years ago

Hello Marty, please accept our sincere apologies for the poor quality of the item you received and the length of time it took one of our personnel to address your concern. Your feedback will undoubtedly be used to enhance our shipping procedure, ensuring that our warehouse team properly inspects each item before shipping to ensure that you receive the highest quality possible. I checked your account and found that a full refund was issued on May 9, 2022. Please email us at info@titanbrands.com with the reference PBR Joanna if you require further assistance.

Posted 3 years ago

“Never received it yet, still waiting on it.”

Helpful Report

Posted 3 years ago

Hello Ronald, please accept our heartfelt apologies for the delay in receiving the item you purchased. Unfortunately, we have no control over these issues, and our couriers do their best to deliver the shipments on time. I checked your account and found that the replacement order was received on May 18, 2022. If you require further assistance, please email info@titanbrands.com and mention PBR Joanna.

Posted 3 years ago

Titan Attachments is rated 4.4 based on 26,882 reviews