Name: Titan Attachments
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.39

“Timely but slightly damaged. Housing around hydraulic line dented/creased and will endanger chafing, cutting the line. Also not so pleased that only option for quick connects are 1/2 inch and that for $3k i have to go find my own hardware which was out of stock at tractor supply”

Helpful Report

Posted 1 year ago

Hello, please accept our sincere apologies if the item you received was dented. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. If any severe damages to the item affect its functionality, feel free to reach out. You may contact us at info@titanbrands.com if you require additional assistance.

Posted 1 year ago

“Had to cut bigger holes for the ezee release not put wide enough”

Helpful Report

Posted 1 year ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. You may also submit a product suggestion through this link, https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360000995071. We hope to be able to serve you again!

Posted 1 year ago

“Id love to give it 5 stars, built very strong but lacks the most simple detail of hole locations to be folded up when not in use. Beef design, terrible execution. Price is great, Shipping was fast but lack of instructions and terrible pin/ hole layout. Gonna need to modify it to fold it up like it should.”

Helpful Report

Posted 1 year ago

Hello! Thank you for the positive feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery so we are overjoyed with this feedback. You may also submit a product suggestion through this link, https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360000995071. We hope to be able to serve you again!

Posted 1 year ago

“I was not informed of shipping. No tracking. Surprise delivery. The product is not as much a tree puller as it is a tree shear. It cuts the smaller trees off. It does work, just not well enough to be used as I would like.”

Helpful Report

Posted 1 year ago

Hi, we apologize for the lack of shipping information and the surprise delivery. The tracking number is being sent to the customer's email address. Kindly check your inbox, spam, and junk folder. We understand your disappointment with the product not meeting your expectations as a tree puller. You may also submit a product suggestion through this link, https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360000995071. Please reach us at info@titanbrands.com if you require further assistance.

Posted 1 year ago

“The safety chain needs a hook or carabiner on both ends!”

Helpful Report

Posted 1 year ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. You may also submit a product suggestion through this link, https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360000995071. We hope to be able to serve you again!

Posted 1 year ago

“First, let me say that the 175FLAIL seems to be performing well. The reason for the low rating is the way it was delivered. Most importantly, there was NO USER MANUAL! Hidden below the mower, where it could not be accessed without destroying the box it came in and physically moving the mower itself, was a QR code that would get you to a manual. Even then, the manual was labeled 155FLAIL rather than 175FLAIL, even though it covered 5 different models of flail mowers. It was shipped without gar oil. This fact was not mentioned in the manual on any of the pages dealing with use of the mower or adding/changing the gear oil. Nor was there any mention of how much oil was required (a useful thing to know when one goes to buy gear oil). In addition, I purchased this mower because I had earlier purchased a Titan quick hitch, which worked acceptably. The flail mower does not fit the quick hitch!”

Helpful Report

Posted 1 year ago

Hi, thank you for sharing your experience. We apologize for the inconvenience with the delivery and missing user manual for your 175FLAIL mower. We're sorry for the confusion regarding the QR code and manual labeling, as well as the omission of gar oil information. Regarding compatibility with the Titan quick hitch, we regret any frustration caused. Our product support team is available to assist you further. You may call 888-410-1503 and press option 5 for Product Support. Your feedback is valuable, and we'll use it to improve. Please reach us at info@titanbrands.com if you require further assistance.

Posted 1 year ago

“I am pleased with the unit itself. The crating is not adequate. There are chips & scrapes in the paint. It was hard to uncrate, due to the bent metal.”

Helpful Report

Posted 1 year ago

Hello, please accept our sincere apologies if the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. If there are any severe damages to the item that affect its functionality, feel free to reach out. You may contact us at info@titanbrands.com if you require additional assistance.

Posted 1 year ago

“With in 15 minutes of moving some logs around welds came apart of the top guard. Extremely poor weld job. Looked like someone stuck bubble gum on it.”

Helpful Report

Posted 1 year ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. Please reach us at info@titanbrands.com if you require further assistance.

Posted 1 year ago

“Product is great. Shipped product was split 2 parts. One part came immediately and email just said the product is delivered, no indication that part 2 is back ordered. Found out about it being back ordered after a call a week later. Called after it was listed as available again online. They told me the still didn't have enough for the back orders. Finally it came and looks good. Better/ clearer communication please. Thanks!”

Helpful Report

Posted 1 year ago

Hi, we apologize for any inconvenience caused by the split shipment and lack of communication regarding the back-ordered item. We strive to improve our processes and appreciate your feedback. We are glad to know that you have received your order. Please reach us at info@titanbrands.com if you require further assistance.

Posted 1 year ago

“Product came with the wrong bolts. Trying to get the correct ones...hopefully the arrive soon. Thanks”

Helpful Report

Posted 1 year ago

Hello, please accept our sincere apologies if parts of your order are correct. Your feedback will certainly be used to enhance our shipping procedure, ensuring that our warehouse team properly inspects the items prior to delivery to guarantee that they are complete and correct. I checked your account and found that you had already spoken with one of our product specialists, who had placed your replacement order. Please email us at info@titanbrands.com if you require further assistance.

Posted 1 year ago

“Quick delivery, but FedEx delivered it to my neighbor instead of my house built well, but the two adapters will not fit John Deere bucket, and it will not fit a WR Long grapple without Alterations. The John Deere hooking pin to skid steer style quick attach works good fit good.”

Helpful Report

Posted 1 year ago

Hello! Thank you for the positive feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery so we are overjoyed with this feedback. You may also submit a product suggestion through this link, https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360000995071. We hope to be able to serve you again!

Posted 1 year ago

“The attachment was exactly what I needed, and it arrived on time. Unfortunately before I could use it the tractor stopped working and I needed to return the attachment. Well before buying read the return policy as it is very restrictive. The attachment has to be unused, you have to pay the return (expected as you should not put that burden on the company) and then which is the reason for the 3 stars you are penalized with a 20% restocking fee, excessive to say the least as these attachments are very expensive. In my case, between shipping and restocking fee it was better to keep the attachment I cannot use. Other than that as I mentioned the item was exactly what I asked and on time- 5 stars.”

Helpful Report

Posted 1 year ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. Please reach us at info@titanbrands.com if you require further assistance.

Posted 1 year ago

“When I received my fork attachment the top was bent in shipping I guess. Still works but it was bent never the less. That’s why I rated a three. I’m not the kind of person that would send back as long as it worked.”

Helpful Report

Posted 1 year ago

Hello, please accept our sincere apologies if the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. If there are any severe damages to the item that affect its functionality, feel free to reach out. You may contact us at info@titanbrands.com if you require additional assistance.

Posted 1 year ago

“Wrong item sent first. Correct item was shipped a week later. Had to deal with return.”

Helpful Report

Posted 1 year ago

Hello, please accept our sincere apologies for sending you the wrong item. Your feedback will undoubtedly be used to enhance our shipping process, ensuring that our warehouse team properly inspects the items before shipping to verify that the correct item is selected. I checked your account and found that you had already spoken with one of our product and warranty specialists who assisted you with your concern and processed the replacement and return of the wrong item. You can contact us at info@titanbrands.com if you require additional assistance.

Posted 1 year ago

“The product does work and has made my life easier. It was manufactured wrong and does not fit on one side. Either it was warped or bent too short and will not allow the securing clamps.to engage on the right mount”

Helpful Report

Posted 1 year ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. Please reach us at info@titanbrands.com if you require further assistance.

Posted 1 year ago

“My order arrived very quick. Was placed on a Tuesday and received on a Friday. Order was for a set of standard 42 inch pallet forks. The only problem was that 2 different size forks were sent, a 42 inch and a 36 inch. I had to call and have another 42 inch fork sent, which was and it only took a few extra days but it was kind of a hassle having to take pics and send them but at the end of it all I finally had my pallet forks. Not totally disappointed but a little Will order from again”

Helpful Report

Posted 1 year ago

Hello! Thank you for the positive feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery so we are overjoyed with this feedback. We hope to be able to serve you again!

Posted 1 year ago

“The Middle Buster is solidly built, and needed minimal assembly to hang on the tractor. As some reviewers point out, it has the wrong length bolts for assembly. Not a showstopper for me, but it is sloppy considering this is a heavy duty, farm implement meant to last for years. Shipping was pretty fast, considering I am 2 blocks away from their shipping center and it got to my house in 25 hours. I could've crawled here quicker, but so it goes.”

Helpful Report

Posted 1 year ago

Hello! Thank you for the positive feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery so we are overjoyed with this feedback. We hope to be able to serve you again!

Posted 1 year ago

“Products were decent for the price. The packaging definitely outdid use improvement.”

Helpful Report

Posted 1 year ago

Hello! Thank you for the positive feedback regarding your entire experience! Here at Titan, we pride ourselves on positive customer experiences from purchase to delivery so we are overjoyed with this feedback. We hope to be able to serve you again!

Posted 1 year ago

“Product was fine but had bad experience with Fed X. Left frame next to road, 1100 feet from house. Did notify me of its location. Want use Fed X again UPS is better.”

Helpful Report

Posted 1 year ago

Hello! We sincerely apologize for your experience with us. While FedEx is our shipper for this order, we, unfortunately, have no control over the service that they provide upon delivery. Freight orders are instructed to be met at the driveway and ground orders are instructed to be delivered at your door. If FedEx fails to do this, I highly suggest you contact FedEx's customer service to file a complaint. Please reach us at info@titanbrands.com if you require further assistance.

Posted 1 year ago

“I ordered Titan pallet forks due to decent product reviews and a price that was what I considered reasonable in comparison to other options. The shipping was pretty fast although one fork came a couple of days later than the other two parts. The tracking info was kind of messed up so the poor Fed Ex guy got no help from me to unload 90lb parts due to delivery when I was not expecting it to be. They do seem to be made well. The welds are not perfect but acceptable for the price. One problem is they do not easily install on my quick tach loader. It fits, but I have to mess with it to get it to the right position to get the pins in the holes and clipped in. So far, for the price and how often I will use them they are acceptable.”

Helpful Report

Posted 1 year ago

Hello! We are so happy you are pleased with your order. Titan strives to create great experiences and we are glad that this interaction was no exception. We hope to be able to serve you again!

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Titan Attachments Reviews