Titan Fitness Reviews

Name: Titan Fitness
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.48

4.5 Rating 31,717 Reviews

87 %

of reviewers recommend Titan Fitness

4.5

Based on 31,717 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

888-410-1503

Email:

info@titan.fitness

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Titan Fitness 5 star review on 27th August 2026

1586

Anonymous

Anonymous // 01/01/2019

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“Sturdy and exactly as advertised. Really enjoy it so far.”

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Posted 3 months ago

“Great quality products at a competitive price. They are well made and easy to assemble. Great customer service as well. I definitely expect my power rack and add-ons to last for many years!”

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Posted 3 months ago

“Works well. Nice and sturdy.”

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Posted 3 months ago

“Great company, excellent customer service, fast shipping.”

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Posted 3 months ago

“Excellent product. Fits well, plenty of room in shoulders while rowing and for heavy bag work outs. Quality material. Highly recommended.”

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Posted 3 months ago

“always a positive upgrade for fitness”

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Posted 3 months ago

“Bought this equipment due to the sale price. Website and purchasing was a breeze.”

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Posted 3 months ago

“Solid products and at great prices.”

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Posted 3 months ago

“I now own the Titan lat pull down machine the lat pull down stainless steel 48 inch bar and the double D handle and I love them all. Top quality pieces. I don’t have to worry about any of them breaking down. Service was fast and reasonably priced definitely will be back for more needs.”

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Posted 3 months ago

“They are perfect for bench presses and setting up arm curls”

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Posted 3 months ago

“Go to this website for any workout equipment I need as they provide pretty much everything. Would one hundred percent recommend this website if you are looking to make your own home gym.”

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Posted 3 months ago

“Excellent customer service and superior products!!”

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Posted 4 months ago

“I’m waiting on an agent to reach out to me. My belt doesn’t fit properly. But overall the is built phenomenally!!! Can’t wait to get the right size…”

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Posted 4 months ago

“Great company, easy to order and came quickly.”

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Posted 4 months ago

“If I could give negative stars I would. This has been one of the worst customer experiences that I have ever gone through. I purchased the functional trainer that was supposed to have expedited shipping. I did purchase package protection. I had to wait a set amount of time so they could actually confirm that the package was lost. I then had to go through the package protection, which was a big run around, file a notarized report regarding what happened. They finally sent out the new equipment and then told me it was not deliverable to my house even though I have had pallets delivered from other companies before. They told me I would get a refund. However, they are still refusing to refund me for package protection even though it was not my fault that the package was lost and not my fault that they were not able to deliver to my house. I financed this purchase with the advertised company bread. I received an email from titan saying that the amount refunded should be returned within 5-7 business days - that email was on April 10 and it is now April 28, and still no refund has been received from finance company. I am being forced to pay for an item that I did not receive and continue to have to waste my time while the whole situation gets resolved and each company continues to point to the other.”

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Posted 4 months ago

Hi! Thank you for sharing your experience, and we sincerely apologize for the frustration this has caused. Upon checking, one of our Support team members has already assisted you and provided clarification regarding the refund and package protection process. If you still have any remaining concerns, please feel free to reach out to us again. This is not the experience we want for our customers, and we appreciate your patience while this was being handled.

Posted 3 months ago

“The rack I purchased exceeded all of my expectations. Great quality and it was delivered quickly. Already exploring add on options as well. I would highly recommend.”

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Posted 4 months ago

“My first order had an issue and once I made a request for a new order, Titan was very accommodating and prompt sending me a new one. Thank you! I am very happy and for the attention and support.”

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Posted 4 months ago

“Great products. Made from quality materials. Fast shipping. Titan fitness is a great place to get your gym gear.”

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Posted 4 months ago

“I had great service and my items were shipped quickly.”

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Posted 4 months ago

“Great company with quality item for a reasonable price.”

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Posted 4 months ago

Titan Fitness is rated 4.5 based on 31,717 reviews